We performed a comparison between ManageEngine Endpoint Central and N-able N-central based on real PeerSpot user reviews.
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management."The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"ManageEngine Desktop Central is stable."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"The initial setup is pretty straightforward."
"The mobile functionality is very easy."
"The patch manager is good, and it's easy to use."
"The stability is very good."
"I like the remote connectivity, reporting suite, and patch management module."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The solution's service is good."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The most valuable feature of N-able N-central is the many options it has."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"The product must provide more API integrations with different ERP tools."
"Its licensing should be improved."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The pricing is lower than other well-respected solutions in this category."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"There are no dynamic changes on web pages and it's lacking visually."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The integration with other applications could be better."
"There is room for improvement in the development of custom monitoring services."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The solution's overall integration should be improved."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. ManageEngine Endpoint Central is rated 8.2, while N-able N-central is rated 9.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and BMC Client Management, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ConnectWise Automate and ManageEngine Patch Manager Plus.
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