We performed a comparison between ManageEngine OpManager and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"Monitoring is the most valuable feature of this solution."
"The detections are fine when they work."
"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"We build application dashboards and performance indexes for locations."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"Deep packet inspection is probably the strongest feature."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"Stability-wise, I rate the solution a ten out of ten."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The licensing model is confusing."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"The dashboard has some limitations and should be more user-friendly."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"The main area for improvement for ManageEngine OpManager is its performance."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"They should add more features to URL monitoring."
"The licensing for this solution is not straightforward and should be improved."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"The solution is not easy to install."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"It could have an easier to understand interface."
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ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. ManageEngine OpManager is rated 8.0, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our ManageEngine OpManager vs. NETSCOUT nGeniusONE report.
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