We performed a comparison between McAfee ePolicy Orchestrator and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"Free ingestion for Azure logs (with E5 licence)"
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"The most valuable features are its threat handling and detection. It's a powerful tool because it's based on machine learning and on the behavior of malware."
"The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"It is easy to implement (turn on) - does need a skilled analyst to develop queries and playbooks."
"The machine learning and artificial intelligence on offer are great."
"Its inbuilt Kusto Query Language is a valuable feature. It provides the flexibility needed to leverage advanced data analytics rules and policies and enables us to easily navigate all our security events in a single view. It helps any user easily understand the data or any security lags in their data and applications."
"We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC."
"McAfee ePolicy Orchestrator's performance is good."
"The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control."
"The security is a key feature and the console is very user friendly."
"The graphical interface of the solution is its most valuable aspect."
"The solution's best part is that it is very easy to manage McAfee Agent."
"McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern."
"The general endpoint protection is valuable, and it is easy to manage."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"The automation part of the product is great."
"The customization continues to be excellent."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"It helps increase efficiency and productivity."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Sentinel's reporting is complex and can be more user-friendly."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"The solution could be more user-friendly; some query languages are required to operate it."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"I would like to see more AI used in processes."
"The solution sometimes has some false positives on IP addresses, from the web control aspect of the product. This needs to be improved."
"McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this."
"While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service."
"One thing that I don't like is that McAfee products change very often and upgrade very often."
"McAfee should improve in terms of customer support and assigning a knowledgeable TAM to customers."
"We need to consolidate multiple features into one console. It would be beneficial to have all the important features on a single platform."
"Some of the training materials are on a basic level."
"It would be ideal if we could automate processes even more."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"There is a lot of room for improvement with the UI."
"Suppose I am initially granted user rights or analyst rights, but later on, I also get admin rights. SOAR is unable to amend the limitations of my role. I raised a support ticket with Splunk about this. They said it's a bug in their 5.3.5 version. To fix this, I had to reinstall the entire platform from scratch.."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
"It could be easier to implement."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
McAfee ePolicy Orchestrator is ranked 9th in Security Orchestration Automation and Response (SOAR) with 39 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. McAfee ePolicy Orchestrator is rated 8.0, while Splunk SOAR is rated 8.0. The top reviewer of McAfee ePolicy Orchestrator writes "Useful agent communication, reliable, but lacking support for microservices". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". McAfee ePolicy Orchestrator is most compared with Symantec Data Loss Prevention, Zscaler DLP, Forcepoint Data Loss Prevention, Trend Micro Integrated Data Loss Prevention and Elastic Security, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and ThreatConnect Threat Intelligence Platform (TIP). See our McAfee ePolicy Orchestrator vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
