We performed a comparison between Meraki MX and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ease of management is the best thing about the solution."
"The most valuable feature of Meraki MX is I can manage the solution from anywhere remotely, I can throttle bandwidth, and create all rules. Additionally, it is secure for our customers."
"Meraki makes it easy to be secure and know where the holes are to fix them. We have been fixing anything that we have ever found for 20 years. We keep up-to-date with firmware upgrades. We just try to stay on top of everything for security, like maintaining updates and getting rid of old systems. I feel like we're on top of it."
"WAN optimization is the best feature of the solution."
"It's flexible, easy to configure, and easy to manage."
"In a week, we can make new policy and view what all our users did."
"The simplicity of configuration is the most valuable feature of the solution."
"I am happy with the technical support for the solution. I rate the technical support a ten out of ten."
"The solution has reduced cyberattacks."
"The solution is stable."
"The initial setup is very straightforward."
"The most valuable feature is the ability to drop packets."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Overall, we're very happy with our product."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"I do not have the kind of feature I need for SSL decryption in Meraki MX. It would be great to see the SSL decryption feature in Meraki MX."
"They're very complacent and I find the rule set to be a little arcane."
"Could possibly use deeper configurations."
"We could have more reporting options and the ability to send alarms to the administrator."
"Meraki MX can come across as an expensive solution."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"The problem is that the two licenses do not currently integrate. We have to create separate companies and do an interconnection."
"The current lead time is longer for Meraki MX, and it needs to be improved."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"We'd like for them to include some sort of antivirus tool."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Technical support could be better."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 57 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Meraki MX is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Meraki MX is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG and SonicWall TZ, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Meraki MX vs. Zscaler Internet Access report.
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