We compared Microsoft Azure VPN Gateway and Prisma Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Azure VPN Gateway is commended for its reliable availability, impressive performance, and compatibility with different vendors. Prisma Access stands out for its ease of use, advanced security features, and global performance.
Room for Improvement: Microsoft Azure VPN Gateway requires improvements in zero-day threat protection and reliability. Prisma Access could benefit from enhancements in error handling, latency, and integration with other cloud architectures.
Ease of Deployment: Microsoft Azure VPN Gateway is simple and quick to set up, and the process takes 45 minutes at most. However, the setup can become complicated when bridging connections and endpoints. The setup process for Prisma Access varied in complexity and duration based on the size and requirements of the organization. While some users found it straightforward, others mentioned the need for expertise and assistance.
Service and Support: Users with a technical support contract with Microsoft were satisfied with the assistance they received, but those without a contract said the process may be slower, and it could be difficult to find a support person who can fix your problem. Prisma Access's customer service has received mixed reviews. Some customers expressed a desire for better technical support, while others have had positive experiences with prompt responses and knowledgeable engineers.
Pricing: Microsoft Azure VPN Gateway is regarded as affordable. Prisma Access is a more expensive solution, but users say the price is justified by its quality and features.
ROI: Microsoft Azure VPN Gateway helped users transition and prepare for upcoming cloud tasks. Prisma Access excels in identifying security concerns, seamlessly integrating with various products, and delivering instant value.
Comparison Results: Prisma Access provides enhanced security options, convenient user access, and worldwide performance, but some users said it was challenging to use or configure, and it is relatively expensive. Microsoft Azure VPN Gateway is commended for its simple setup and high availability. It delivers satisfactory performance and scalability, but it lacks some crucial features, and Microsoft technical support has room for improvement.
"The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The ability to connect old protocols like Border Gateway Protocol is valuable."
"The side-to-side connections are valuable."
"It is easy to configure."
"It is scalable and depends on your chosen network bandwidth."
"The solution is very quick to connect."
"The Azure tool is useful and powerful and availability for clients. The updates are very good and reliable."
"The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones."
"What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. It also provides point-to-site VPNs configurable within a few minutes."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Prisma Access gives us security from a single point. It controls mobile users and determines how secure their networks will be, including from where they will get internet access. We can optimize things and add security profiles centrally."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"There must be a more easy-to-use GUI."
"Documentation and configuration settings can be improved."
"Microsoft could work on having micro VPNs to integrate with mobile devices."
"In future releases, I would like to see the ability to inject BGP routes."
"Their technical support could be better. If you don't have a support contract, it takes longer."
"The connectivity should be faster."
"In the next release, Microsoft should add an option to schedule upgrades."
"Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."
"It isn't stabilized on the first day, and you need to set up the channels properly."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Their next release should provide solutions for the mobile environment."
"Dependencies of applications sometimes is a bit confusing."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 18 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 57 reviews. Microsoft Azure VPN Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, AWS PrivateLink and Ivanti Connect Secure, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Fortinet FortiClient. See our Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks report.
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We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
