We performed a comparison between Microsoft Defender Experts for Hunting and Sophos MDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The solution helps to detect some suspicious items for us and our clients."
"The product gives us good visibility into what is happening inside the company."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"It is a scalable solution."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable feature is threat hunting."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product’s most valuable features are integration and endpoint protection."
"The product’s most valuable feature is ease of use."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The solution’s user interface could be improved."
"One of the limitations that we have found is with communications and the languages in different countries."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Sophos MDR's support and basic training of their devices could be improved."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The solution is expensive for customers."
"The integration with third-party solutions as an area for slight improvement"
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"Endpoint protection is very slow."
Microsoft Defender Experts for Hunting is ranked 21st in Managed Detection and Response (MDR) with 1 review while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Microsoft Defender Experts for Hunting is rated 9.0, while Sophos MDR is rated 8.6. The top reviewer of Microsoft Defender Experts for Hunting writes "Provides security for organizations by detecting suspicious items". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Microsoft Defender Experts for Hunting is most compared with Arctic Wolf Managed Detection and Response, Secureworks Taegis ManagedXDR, Field Effect Covalence, Blackpoint Cyber MDR and Huntress, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Huntress.
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