We performed a comparison between Trellix Endpoint Security and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Users reported saving time by implementing Trellix Endpoint Security. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
Comparison Results: Our users prefer Microsoft Defender for Cloud over Trellix Endpoint Security. Microsoft Defender for Cloud is praised for its automation and threat analysis capabilities. Users appreciate the convenience of managing everything from a single portal. Microsoft Defender for Cloud is generally considered cost-effective, while opinions of Trellix Endpoint Security's pricing are mixed, with some saying it is on the higher side.
"Good compliance policies."
"The main feature is the security posture assessment through the security score. I find that to be very helpful because it gives us guidance on what needs to be secured and recommendations on how to secure the workloads that have been onboarded."
"DSPM is the most valuable feature."
"The solution's robust security posture is the most valuable feature."
"The dashboard is very good. It gives our clients a lot of information and allows them to have a complete overview of the system. Everything is visible in one glance."
"The most valuable features of this solution are the remote workforce capabilities and the general experience of the remote workforce."
"Using Security Center, you have a full view, at any given time, of what's deployed, and that is something that is very useful."
"This is a platform as a service provided by Azure. We don't need to install or maintain Azure Security Center. It is a ready-made service available in Azure. This is one of the main things that we like. If you look at similar tools, we have to install, maintain, and update services. Whereas, Azure Security Center manages what we are using. This is a good feature that has helped us a lot."
"There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec."
"Tech support is responsive. They're good, the very best."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"We can manage everything from the central console and it is very easy."
"The product’s stability and security features enhance user protection and organizational security."
"Initially, the DLP was very valuable for disabling access to USB drives."
"The installation is pretty straightforward."
"We would like to have better transparency as to how the security score is calculated because as it is now, it is difficult to understand."
"Pricing could be improved. There are limited options based on pricing for the government."
"When you work with it, the only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized."
"For Kubernetes, I was using Azure Kubernetes Service (AKS). To see that whatever is getting deployed into AKS goes through the correct checks and balances in terms of affinities and other similar aspects and follows all the policies, we had to use a product called Stackrox. At a granular level, the built-in policies were good for Kubernetes, but to protect our containers from a coding point of view, we had to use a few other products. For example, from a programming point of view, we were using Checkmarx for static code analysis. For CIS compliance, there are no CIS benchmarks for AKS. So, we had to use other plugins to see that the CIS benchmarks are compliant. There are CIS benchmarks for Kubernetes on AWS and GCP, but there are no CIS benchmarks for AKS. So, Azure Security Center fell short from the regulatory compliance point of view, and we had to use one more product. We ended up with two different dashboards. We had Azure Security Center, and we had Stackrox that had its own dashboard. The operations team and the security team had to look at two dashboards, and they couldn't get an integrated piece. That's a drawback of Azure Security Center. Azure Security Center should provide APIs so that we can integrate its dashboard within other enterprise dashboards, such as the PowerBI dashboard. We couldn't get through these aspects, and we ended up giving Reader security permission to too many people, which was okay to some extent, but when we had to administer the users for the Stackrox portal and Azure Security Center, it became painful."
"Microsoft Defender could be more centralized. For example, I still need to go to another console to do policy management."
"Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."
"They could always work to make the pricing a bit lower."
"Microsoft can improve the pricing by offering a plan that is more cost-effective for small and medium organizations."
"With McAfee, if there is a zero-day vulnerability, you have to download the patch for it from the McAfee website, then apply it to your endpoint."
"The resolution time should be faster."
"McAfee Endpoint Protection could improve the word control feature."
"Technical support from the vendor is very bad."
"We have had some of our clients not happy with McAfee Endpoint Security because it blocks some of the applications they are trying to use. They should make it easier to unblock applications."
"It would be a lot easier if I could add multiple user accounts within a single device."
"There is room to improve with scalability."
"We’re facing remote installation issues sometimes:"
Microsoft Defender for Cloud is ranked 2nd in Cloud Workload Protection Platforms (CWPP) with 46 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. Microsoft Defender for Cloud is rated 8.0, while Trellix Endpoint Security is rated 8.0. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Microsoft Defender for Cloud vs. Trellix Endpoint Security report.
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