We performed a comparison between Trend Micro XDR and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"This is a platform as a service provided by Azure. We don't need to install or maintain Azure Security Center. It is a ready-made service available in Azure. This is one of the main things that we like. If you look at similar tools, we have to install, maintain, and update services. Whereas, Azure Security Center manages what we are using. This is a good feature that has helped us a lot."
"The most valuable features of the solution are the insights, meaning the remediation suggestions, as well as the incident alerts."
"The main feature is the security posture assessment through the security score. I find that to be very helpful because it gives us guidance on what needs to be secured and recommendations on how to secure the workloads that have been onboarded."
"It's got a lot of great features."
"It takes very little effort to integrate it. It also gives very good visibility into what exactly is happening."
"Good compliance policies."
"It works seamlessly on the Azure platform because it's a Microsoft app. Its setup is similar, so if you already have a Microsoft account, it just flows into it."
"Defender for Cloud is a plug-and-play solution that provides continuous posture management once enabled."
"They were one of the companies, early on, that spent a lot of time integrating their toolsets, and I was really impressed with that... the endpoint management system could reach out to the Deep Discovery system on the network and pick up something that it perceived as a suspicious object."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"It has good vulnerability protection."
"The solution is stable."
"We are very impressed with the single pane of glass visibility that Trend Micro XDR provides."
"The setup is fairly simple."
"For our day-to-day use cases, the correlation and attribution of different alerts are valuable. It is sort of an SIEM, but it is intelligent enough to run the queries and intentionally detect and prioritize attacks for you. At the end of the day, it is different data that you see. It correlates data for you and makes it meaningful. You can see that someone got an email and clicked a link. That link downloaded, for example, malware into the memory of the machine. From there, you can see that they started moving laterally to your environment. I quite like it because it gives visibility, so Workbench is what we use every day"
"We've found the pricing to be reasonable."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We find the solution to be a bit expensive."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"ZTNA can improve latency."
"Agent features need to be improved. They support agents through Azure Arc or Workbench. Sometimes, we are not able to get correct signals from the machines on which we have installed these agents. We are not able to see how many are currently reporting to Azure Security Center, and how many are currently not reporting. For example, we have 1,000 machines, and we have enrolled 1,000 OMS agents on these machines to collect the log. When I look at the status, even though at some places, it shows that it is connected, but when I actually go and check, I'm not getting any alerts from those. There are some discrepancies on the agent, and the agent features are not up to the mark."
"The product was a bit complex to set up earlier, however, it is a bit streamlined now."
"Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."
"The documentation and implementation guides could be improved."
"The solution's portal is very easy to use, but there's one key component that is missing when it comes to managing policies. For example, if I've onboarded my server and I need to specify antivirus policies, there's no option to do that on the portal. I will have to go to Intune to deploy them. That is one main aspect that is missing and it's worrisome."
"If a customer is already using Okta as an SSO in its entire environment, they will want to continue with it. But Security Center doesn't understand that and keeps making recommendations. It would help if it let us resolve a recommendation, even if it is not implemented."
"Another thing that could be improved was that they could recommend processes on how to react to alerts, or recommend best practices based on how other organizations do things if they receive an alert about XYZ."
"There is no perfect product in the world and there are always features that can be added."
"Trend Micro doesn't have the next-generation firewall."
"The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought."
"The zero trust is a bit complicated compared to other parts of the solution."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility."
"Results were delayed."
"While the continuous addition of features is commendable, the sheer volume of changes makes it difficult to stay abreast of the latest developments."
"The agent system is very slow, it needs to improve its performance."
Microsoft Defender for Cloud is ranked 3rd in Cloud Workload Protection Platforms (CWPP) with 46 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. Microsoft Defender for Cloud is rated 8.0, while Trend Vision One is rated 8.6. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne Singularity Complete, Microsoft Defender XDR and Wazuh. See our Microsoft Defender for Cloud vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
