We performed a comparison between SentinelOne Singularity Complete and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Users prefer SentinelOne Singularity Complete overTrend Micro XDR. Users say SentinelOne offers comprehensive insights into security incidents and strong customer support. Trend Micro XDR users say the solution needs improvements in integration, technical support, and user-friendliness, while SentinelOne Singularity Complete offers a more seamless experience for users.
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"The product integrates security into one tool instead of having third-party security tools."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The solution is well integrated with applications. It is easy to maintain and administer."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"The most valuable feature is the network security."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"The integration, visibility, vulnerability management, and device identification are valuable."
"The remediation and rollback features are pretty impressive."
"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"SentinelOne Singularity has hundreds of features. The most valuable feature of the solution is the ease of use and threat control."
"The protection and management provided by SentinelOne is good."
"It identifies what applications are vulnerable. If I go to the applications, such as Adobe Photoshop or Adobe Reader, I can see our current list of vulnerabilities: How many are vulnerable and how many need to be updated with patching. One of the most valuable aspects is the ease of finding specific vulnerabilities."
"The solution's in-place upgrades have been very helpful."
"The XDR capability is quite good."
"The telemetric report is the most valuable feature."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"XDR provided a much more deep view into what is actually happening."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"The most valuable feature is the network protection shield on every server, which isolates attacks and prevents our clients from being affected."
"The setup is fairly simple."
"It helps a lot to understand where the threat is coming from, where is it going, how is it being dealt with, et cetera."
"The design of the user interface could use some work. Sometimes it's hard to find the exact information you need."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The data recovery and backup could be improved."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"We should be able to use the product on devices like Apple, Linux, etc."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"The filtering features of the application management console could be improved."
"I really haven't done enough to really see any improvements."
"One thing I don't like is the exportable report. They're they're not as useful as I'd hoped they would be."
"When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
"I would like to have more integration with mobile device management."
"Results were delayed."
"The centralized dashboard has room for improvement."
"They should increase their potential for third-party integrations."
"The zero trust is a bit complicated compared to other parts of the solution."
"The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR."
More SentinelOne Singularity Complete Pricing and Cost Advice →
SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 176 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 42 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace and ThreatLocker Protect, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, Microsoft Defender for Endpoint, Fortinet FortiEDR and Cortex XDR by Palo Alto Networks. See our SentinelOne Singularity Complete vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
