Barracuda Email Security Gateway vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Barracuda Email Security Gateway and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.

  • Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.

  • Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.

  • Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.

  • Pricing: Users say Barracuda Email Security Gateway is competitively priced. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.

  • ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. Microsoft Exchange Online Protection has proven to be a profitable investment.

Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.

To learn more, read our detailed Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) Report (Updated: January 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very stable solution.""The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes.""This product is powerful and quite simple to use.""Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default.""It's easy to use. The configuration and web interface are user-friendly.""It is an excellent, intelligent solution that provides maximum security from email attacks.""The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response.""We find the email security to be valuable."

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"It has a really nice web-based administration console.""The scalability is pretty good; it does what it is supposed to do.""Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links.""We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features.""The pre-set policies and configuration analyzer are the most valuable features.""You can use the product to create special accounts.""I like the product's ZAP feature.""It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."

More Microsoft Exchange Online Protection (EOP) Pros →

Cons
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out.""The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required.""The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal.""I would like to have better integration with third-party archival vendors to facilitate moving data in and out.""The reporting can be improved.""Few customers require an on-premises fabric ATP box for attack detection and response.""There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth.""The solution should add automatic alerts to the mobile."

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"They should specify the difference between Defender for Office 365 and Exchange Online Protection.""The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well.""The solution needs to improve its backup.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""The reporting needs a little bit of improvement.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""The tool's classification for bulk email is cumbersome.""The solution must improve the user experience."

More Microsoft Exchange Online Protection (EOP) Cons →

Pricing and Cost Advice
  • "For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
  • "The price of this solution is very high, but it's working fine."
  • "Our licensing fees are approximately $4,000 per year, and this includes updates for the antivirus and spam signatures."
  • "As far as advanced email security systems, this product is mid-range on the pricing scale."
  • "The pricing for the product is fine."
  • "The licensing fees are part of a bundled support package that we pay for."
  • "We pay between $8 and $10 USD per user per month."
  • "The licensing cost is competitive, it's not too high and not too low."
  • More Barracuda Email Security Gateway Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Barracuda Email Security Gateway is very simple to use.
    Top Answer:Barracuda Email Security Gateway is a cost-effective solution.
    Top Answer:Barracuda Email Security Gateway should include ATP in the next release.
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no graphical interface, which other products offer. The reporting features need… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not… more »
    Ranking
    Views
    1,693
    Comparisons
    1,162
    Reviews
    21
    Average Words per Review
    420
    Rating
    8.0
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,101
    Comparisons
    964
    Reviews
    28
    Average Words per Review
    427
    Rating
    8.3
    Comparisons
    Also Known As
    Barracuda Spam and Virus Firewall, Barracuda Sentinel
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.

    Benefits of Barracuda Email Security Gateway

    Some of the benefits of using Barracuda Email Security Gateway include:

    • Provides users with a comprehensive and robust suite of security features. Barracuda Email Security Gateway employs a suite of security features to keep users safe. It has an email filter that scans outgoing emails to keep sensitive data from being sent to the wrong parties. Additionally, its software allows users to keep an eye on potential threats in real time. Users can stay ahead of malicious actors and preserve the integrity of their systems.
    • Designed for easy deployment. Barracuda Email Security Gateway makes it easy for users to secure themselves. The solution comes pre-configured for quick rollout and use. Users can benefit from it fully without devoting a significant level of resources to deployment.

    Reviews from Real Users

    Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.

    Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:

    • Attachment filtering, where we are filtering attachments according to our requirements.
    • IT-based configurations, where we allow domains. We are blacklisting domains that we do not want to pass through.
    • Rate Control feature, where we have the user license for 10,000 incoming and outgoing emails. Therefore, 10,000 users can use this device.

    The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”

    Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Sample Customers
    Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company14%
    Comms Service Provider14%
    Construction Company9%
    VISITORS READING REVIEWS
    Educational Organization43%
    Computer Software Company10%
    Government5%
    Financial Services Firm4%
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Security Firm6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise53%
    Large Enterprise25%
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    Buyer's Guide
    Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP)
    January 2024
    Find out what your peers are saying about Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
    768,886 professionals have used our research since 2012.

    Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews. Barracuda Email Security Gateway is rated 8.0, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Trend Micro Email Security. See our Barracuda Email Security Gateway vs. Microsoft Exchange Online Protection (EOP) report.

    We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.