We compared Microsoft Exchange Online Protection and Trend Micro Cloud App Security based on our users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"The scalability is pretty good; it does what it is supposed to do."
"You can use the product to create special accounts."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"The initial setup was easy. The configuration process is very straightforward."
"The pre-set policies and configuration analyzer are the most valuable features."
"It is an easy solution."
"The threat management feature includes policies and alerts that are valuable."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The initial setup is pretty straightforward."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"It has more intelligence features than other vendors."
"The solution is easy to integrate."
"Dependable with ease of integration with other security products."
"Trend Micro Cloud App is easy to use and easy to install."
"The solution must improve the user experience."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The reporting needs a little bit of improvement."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"The solution's technical support services could be better."
"They should provide separate corporate-level licenses for two to three instances."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"Documentation could be improved; product cost is quite high."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
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Microsoft Exchange Online Protection (EOP) is ranked 11th in Anti-Malware Tools with 34 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security report.
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