We compared Mimecast Email Security and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: On the other hand Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 and reliable technical support are also highly regarded. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: On the other hand, Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, user-friendliness of setup, and reducing high cost. Users have also raised concerns about blocked attachments, identity protection, default policies, and support quality. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as subpar or unsatisfactory. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: On the other hand, Mimecast Email Security's setup had mixed experiences, as some users found it fast and uncomplicated, while others found it moderately complex. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: On the other hand, Mimecast Email Security with Targeted Threat Protection is generally seen as costly, and some users struggle to justify the expense. The pricing is uncertain and perceived as higher compared to competitors. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: On the other hand, it is challenging to measure the return on investment for Mimecast Email Security with Targeted Threat Protection, as it is perceived to have minimal value. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"The solution is scalable."
"We like Mimecast's spam filtering. The email signature feature is also a big plus for our users."
"Email security is the most valuable feature of the solution."
"It does a good job for us, and its admin console is easy to use."
"The solution offers good technical support."
"URL inspection works pretty well."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"The solution scales quite well."
"The initial implementation is pretty easy to handle."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The most valuable feature is the option to edit the inbound security."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The solution is very expensive."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"The solution is complex and not easy to use."
"The attachment scanning feature doesn't work properly."
"The detection rates are an area for improvement."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"While it's quick and easy, the initial setup could be more user-friendly."
"They should improve the cookies management feature."
"The email DLP portion could be a bit easier."
"The largest complaint that we hear from our customers is that there is no local support."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The scalability can be improved, and the solution can be optimized."
Mimecast Email Security is ranked 5th in Office 365 Protection with 23 reviews while Proofpoint Email Protection is ranked 2nd in Office 365 Protection with 44 reviews. Mimecast Email Security is rated 7.8, while Proofpoint Email Protection is rated 8.4. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP) and Check Point Harmony Email & Collaboration, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail. See our Mimecast Email Security vs. Proofpoint Email Protection report.
See our list of best Office 365 Protection vendors and best Secure Email Gateway (SEG) vendors.
We monitor all Office 365 Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.