We performed a comparison between Moogsoft and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"The AI component allows you to check previous cases and diagnose problems easily."
"The Event Management feature is quite valuable."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Moogsoft is easily deployable and ready to use."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The most valuable feature is service assurance."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"Our customers also like that they don't have to use multiple modules. Micro Focus and major vendors typically require you to buy several modules and plugins. Our customers do not like that. We offer them a single product for all their monitoring needs."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"Simple network monitoring that is easy to install and manage."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"The solution is stable."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"The documentation and flexibility for generic integration could be improved."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The dashboard and the graph section could be a little bit more professional."
"When we have a problem, we have to do a lot of research to solve it."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"It should be easy to modify the front end."
"We had some scalability issues with a large number of nodes."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"Correlation of events would be a wonderful addition."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 100 reviews. Moogsoft is rated 7.6, while Zabbix is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and LogicMonitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Moogsoft vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors.
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