We compared Nagios XI and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps, and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"It's great for monitoring IT services infrastructure."
"An excellent solution that is easy and intuitive to implement."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"I can monitor a software made in-house to software of bigger companies."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"This is a very good solution and it is simple to use, for any company."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Dynamic Component Mapping is key and unique."
"The solution provides good infra-monitoring features."
"It is simple."
"The most valuable features of ScienceLogic are AI and machine learning."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The Wi-Fi side needs improvement."
"Technical support is an area that needs improvement. It is not available 24/7."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"It can be quite difficult to know which drivers and agents to use when setting up."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"Open-source software is usually not user-friendly."
"The product must educate its strategic partners for deployment."
"There are often bugs in new releases."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"From a performance perspective, it needs to improve a lot."
"They should add CLI command modes and scripts for high performance."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"They need a little more self-service."
Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. Nagios XI is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our Nagios XI vs. ScienceLogic report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.