We performed a comparison between ScienceLogic and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is simple."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Power packs."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The most valuable features of ScienceLogic are AI and machine learning."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."
"It's a single system of record and it captures the relationships."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"I find that the Discovery and scripting features are the most useful."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"The biggest advantage of ServiceNow is the value that it brings."
"The most valuable feature of ServiceNow Discovery is its performance."
"I would like to see out-of-the-box standard dashboards for common services."
"The product must educate its strategic partners for deployment."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They should improve their support process and add chat."
"They should add CLI command modes and scripts for high performance."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"It was challenging onboarding users."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"The solution should improve the classes of discovery assets to disregard more junk data."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"They can expand on the plugins for some of the other tools."
"It is one of the most costly applications in terms of subscription costs."
"It's an expensive platform."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
ScienceLogic is ranked 6th in Server Monitoring with 42 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews. ScienceLogic is rated 8.6, while ServiceNow Discovery is rated 8.0. The top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, Lansweeper and SolarWinds Server and Application Monitor. See our ScienceLogic vs. ServiceNow Discovery report.
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We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
