We compared Nagios XI and Zabbix based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Nagios XI is praised for its ease of deployment, real-time monitoring capabilities, and comprehensive reporting features. However, users have raised concerns about the outdated interface, lack of detailed documentation, and limited customizability of alerts. Zabbix is lauded for its comprehensive monitoring capabilities, customizable alerting system, user-friendly interface, and responsive customer service. Users appreciate the value of their investment and reasonable pricing of Zabbix, though some have suggested improvements in the user interface, documentation, and scalability.
Features: Nagios XI boasts ease of monitoring multiple systems and customizable alerts. Zabbix excels in comprehensive monitoring, user-friendly interface, and extensive reporting. Nagios XI emphasizes integration capabilities. Zabbix focuses on monitoring various system aspects.
Pricing and ROI: Nagios XI has a minimal setup cost, while Zabbix has no setup costs. Nagios XI offers transparent pricing and value for investment, while Zabbix users find the pricing reasonable and the licensing flexible. Both are considered competitive options in terms of cost., Nagios XI users noticed improved productivity, efficiency, and system visibility with quick issue resolution and cost savings. Customizable alerts prevented downtime, ensuring smooth operations. Zabbix users reported positive outcomes, proving to be a valuable investment for their organization.
Room for Improvement: Nagios XI users have cited outdated interface, lack of detailed documentation, limited customizability of alerts, and high cost as areas needing improvement. Zabbix users suggest enhancing user interface, providing better documentation, improving scalability, and performance.
Deployment and customer support: Nagios XI has a range of deployment options with different complexity levels. Zabbix's setup can vary in difficulty and may require clear documentation and customization for success. Deployment durations for Nagios XI range from 30 minutes to a few months, while for Zabbix, it can take hours to weeks. Customers of Nagios XI appreciate the efficient technical support provided, though there are occasional delays in being connected to the appropriate representative. Zabbix users favor self-help resources such as manuals and community forums.
The summary above is based on 54 interviews we conducted recently with Nagios XI and Zabbix users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"Health and communication links availability."
"It meets my organizational needs. It's pretty easy to use."
"The basic setup is very easy."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"There is less computing power needed for scaling."
"The Wi-Fi side needs improvement."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"Open-source software is usually not user-friendly."
"The product's stability could be even better."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"I would like to see support for notification via SMS."
"The interface could be more user-friendly."
"The product could be more secure and more stable."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"The solution needs to add remote features."
"Zabbix isn't very good at automation just yet."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"The solution needs to add features for finding loopholes or problems and their root causes."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"I would like for this solution to be more cloud-friendly."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Wireshark, Icinga and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano