We compared Nagios XI and Zabbix based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Nagios XI is praised for its ease of deployment, real-time monitoring capabilities, and comprehensive reporting features. However, users have raised concerns about the outdated interface, lack of detailed documentation, and limited customizability of alerts. Zabbix is lauded for its comprehensive monitoring capabilities, customizable alerting system, user-friendly interface, and responsive customer service. Users appreciate the value of their investment and reasonable pricing of Zabbix, though some have suggested improvements in the user interface, documentation, and scalability.
Features: Nagios XI boasts ease of monitoring multiple systems and customizable alerts. Zabbix excels in comprehensive monitoring, user-friendly interface, and extensive reporting. Nagios XI emphasizes integration capabilities. Zabbix focuses on monitoring various system aspects.
Pricing and ROI: Nagios XI has a minimal setup cost, while Zabbix has no setup costs. Nagios XI offers transparent pricing and value for investment, while Zabbix users find the pricing reasonable and the licensing flexible. Both are considered competitive options in terms of cost., Nagios XI users noticed improved productivity, efficiency, and system visibility with quick issue resolution and cost savings. Customizable alerts prevented downtime, ensuring smooth operations. Zabbix users reported positive outcomes, proving to be a valuable investment for their organization.
Room for Improvement: Nagios XI users have cited outdated interface, lack of detailed documentation, limited customizability of alerts, and high cost as areas needing improvement. Zabbix users suggest enhancing user interface, providing better documentation, improving scalability, and performance.
Deployment and customer support: Nagios XI has a range of deployment options with different complexity levels. Zabbix's setup can vary in difficulty and may require clear documentation and customization for success. Deployment durations for Nagios XI range from 30 minutes to a few months, while for Zabbix, it can take hours to weeks. Customers of Nagios XI appreciate the efficient technical support provided, though there are occasional delays in being connected to the appropriate representative. Zabbix users favor self-help resources such as manuals and community forums.
The summary above is based on 54 interviews we conducted recently with Nagios XI and Zabbix users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the monitoring of processes."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"An excellent solution that is easy and intuitive to implement."
"The dashboard allows you to see what's going on in the overall system."
"Nagios XI is a simple monitoring tool with performance management."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"Nagios XI helped me to draw the network and check for system failures."
"It is an open-source platform with valuable features for performance and stability."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"The initial setup, while not simple, is easier than other products."
"The most valuable feature is the monitoring of virtual machines."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"We like the user-interface for this solution, which makes it an easy to use tool."
"The integration with third-party tools and the alerts are most valuable."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"The Wi-Fi side needs improvement."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"We'd like to see more integration capabilities."
"It can be quite difficult to know which drivers and agents to use when setting up."
"Nagios XI can improve its GUI for users with a new look."
"The product does not have SAP monitoring."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"Open-source software is usually not user-friendly."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The only improvement I would suggest, revolves around its AI and ML capabilities."
"The user interface could be better."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"It should be easy to modify the front end."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 100 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Wireshark, Icinga and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano