We compared Nagios XI and Zabbix based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Nagios XI is praised for its ease of deployment, real-time monitoring capabilities, and comprehensive reporting features. However, users have raised concerns about the outdated interface, lack of detailed documentation, and limited customizability of alerts. Zabbix is lauded for its comprehensive monitoring capabilities, customizable alerting system, user-friendly interface, and responsive customer service. Users appreciate the value of their investment and reasonable pricing of Zabbix, though some have suggested improvements in the user interface, documentation, and scalability.
Features: Nagios XI boasts ease of monitoring multiple systems and customizable alerts. Zabbix excels in comprehensive monitoring, user-friendly interface, and extensive reporting. Nagios XI emphasizes integration capabilities. Zabbix focuses on monitoring various system aspects.
Pricing and ROI: Nagios XI has a minimal setup cost, while Zabbix has no setup costs. Nagios XI offers transparent pricing and value for investment, while Zabbix users find the pricing reasonable and the licensing flexible. Both are considered competitive options in terms of cost., Nagios XI users noticed improved productivity, efficiency, and system visibility with quick issue resolution and cost savings. Customizable alerts prevented downtime, ensuring smooth operations. Zabbix users reported positive outcomes, proving to be a valuable investment for their organization.
Room for Improvement: Nagios XI users have cited outdated interface, lack of detailed documentation, limited customizability of alerts, and high cost as areas needing improvement. Zabbix users suggest enhancing user interface, providing better documentation, improving scalability, and performance.
Deployment and customer support: Nagios XI has a range of deployment options with different complexity levels. Zabbix's setup can vary in difficulty and may require clear documentation and customization for success. Deployment durations for Nagios XI range from 30 minutes to a few months, while for Zabbix, it can take hours to weeks. Customers of Nagios XI appreciate the efficient technical support provided, though there are occasional delays in being connected to the appropriate representative. Zabbix users favor self-help resources such as manuals and community forums.
The summary above is based on 54 interviews we conducted recently with Nagios XI and Zabbix users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The installation is no problem. I've installed Nagios several times."
"I can monitor a phone on a desk to very big servers of any company."
"It is an open-source platform with valuable features for performance and stability."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"It's great for monitoring IT services infrastructure."
"The integration capabilities and APIs are the best part."
"Setup was straightforward. Initial deployment took two or three months."
"There is less computing power needed for scaling."
"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
"The implementation process is very straightforward."
"It meets my organizational needs. It's pretty easy to use."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The Wi-Fi side needs improvement."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The product's stability could be even better."
"We'd like to see more integration capabilities."
"The Configuration Wizard needs improvement, because not all vendors are present."
"Zabbix technical support is sold separately."
"If you want to use all of the features then you have to pay a licensing fee."
"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."
"Zabbix can use better documentation and support for troubleshooting."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 98 reviews. Nagios XI is rated 8.2, while Zabbix is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Nagios XI is most compared with Nagios Core, PRTG Network Monitor, Wireshark, Icinga and SCOM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Amazon CloudWatch. See our Nagios XI vs. Zabbix report.
See our list of best Server Monitoring vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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ZABBIX ... of course :)
We are working with this wonderful monitoring tool since 2008
ZABBIX ... of course :)
We have been working with this wonderful monitoring tool since 2007 (before we had used Nagios, Openview, Whatsup, Hobbitmon, etc) and until now we haven't seen any limitations in our projects.
If you need to learn a little bit more about 'how to customize ZABBIX' you can search about:
- ZABBIX UserParameters;
- ZABBIX pluggable modules;
- ZABBIX LLD;
- ZABBIX API;
I think this things will help a lot to know how to extend/customize ZABBIX.
Luciano