We performed a comparison between NETGEAR Insight Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of reporting, in terms of all the user reports, it's very rich."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The solution is stable."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"With Mist, every Wednesday they roll out new features."
"Overall, we've been very pleased with the performance."
"The simplicity is great."
"The initial setup of NETGEAR Insight Access Points was straightforward."
"The product's deployment is straightforward."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"I'm able to do a lot of things, because the GUI is designed very well. I'm able to remotely make certain changes via my phone and apply them right away. It makes life easier when it comes to managing the equipment. The Insight management solution phone app is very good. It enables me to do what I want to do."
"The meshing capabilities are the most valuable feature. When I am going in-between buildings, my phone doesn't have to pick up different WiFi. They are all the same. Even in-between the buildings, I stay connected."
"I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"The connectivity of the product is amazing."
"The setup is very straightforward."
"The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."
"We are able to quickly identify Rogue WAPs in our network and move to disconnect them immediately when Ruckus alerts us."
"Once we got it set up and configured we've had little issues and it's been relatively stable. We use it across all seven of our offices and they all have the exact same wifi setup so when I go into any office I can get on the network and access resources."
"The solution has an easy configuration."
"The most valuable feature of Ruckus Wireless is its exceptional performance and reliability. The signal is highly reliable. We have not received a single complaint in the past year, which is a marked improvement from our prior equipment."
"I like the price and its capacity."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The price could be better."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The solution is expensive."
"If you want to do more specific stuff, it's a bit limited."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The pricing should be made cheaper."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"The registration is annoying. I have to go back to NETGEAR and log tickets. Access points and router registration are something that they need to address in Insight. They need to fix the bug of getting the devices activated and enrolled in Insight without fighting with them. I have probably done about six of these in the last month. You get to see patterns."
"My major problem is right now, the area which I need to cover is around 7,000 to 10,000 square feet...I would like NETGEAR Insight Access Points to extend the area coverage they provide."
"A con is the backend system which is very, very slow."
"The product's UI needs to be simplified and made more straightforward."
"Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"There is always room for improvement."
"One area where Ruckus Wireless could improve is its technical support."
"They need to be able to allow us to keep some of the older products on our cloud controllers or any of their controllers longer and just start supporting the new controllers. They force you into an upgrade unnecessarily."
"It could be more stable."
"They have so many products that there are so many different part numbers for the US and other countries. That means it's easy to make a mistake with the licensing. You have to have somebody knowledgeable on the other end with the licensing. If you make one mistake, it can be a $2,000 mistake."
"APs should be more adaptable to denser client regions and, most important, the logs on the ZoneDirector should be classified into groups, such as type of logs and alerts."
"The tool needs to incorporate training. Also, it needs to improve the range of coverage."
"We would like to see a better licensing model for our customers."
"The solution should have more analytics capabilities."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
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NETGEAR Insight Access Points is ranked 19th in Wireless LAN with 11 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. NETGEAR Insight Access Points is rated 7.8, while Ruckus Wireless is rated 8.6. The top reviewer of NETGEAR Insight Access Points writes "Without using a third-party, I can deploy a network with software built-in". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". NETGEAR Insight Access Points is most compared with Ubiquiti WLAN, Aruba Wireless, Omada Access Points, Cisco Wireless and Cisco Meraki Wireless LAN, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Mist AI and Cloud. See our NETGEAR Insight Access Points vs. Ruckus Wireless report.
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