We compared NetSuite ERP and QuickBooks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Ease of Deployment: NetSuite ERP's setup process can vary in complexity and may take one or two months to complete. It may need someone with expertise to handle integration. QuickBooks has a simple setup that takes less than a month.
Features: NetSuite ERP is a flexible platform that can handle multiple subsidiaries. Users praise its comprehensive reporting capabilities. It is particularly suitable for larger organizations and seamlessly integrates with other software applications. QuickBooks is praised for its user-friendly interface, its convenient bank reconciliation feature, and affordable pricing.
Room for Improvement: NetSuite ERP could enhance its user experience and interface design. Users would like more customization options and better features for managing manufacturing and warehouses. QuickBooks could improve its reporting capabilities, file exporting and importing, and search functionality.
Pricing: NetSuite ERP has a relatively expensive setup cost, particularly for smaller organizations. The cost is determined by the number of modules and users, with additional charges for extra modules. In contrast, QuickBooks is generally perceived as affordable and inexpensive. However, there are apprehensions regarding the transition to a subscription model and the need to pay for an entire year in advance.
ROI: NetSuite ERP provides a quick return on investment by efficiently managing international operations and handling multiple currencies. On the other hand, QuickBooks offers a noticeable and satisfactory return on investment, particularly for small businesses.
Service and Support: NetSuite ERP is praised for its customer service, with satisfactory support and high ratings. However, opinions vary regarding response time and customization. QuickBooks has mixed reviews, with some users finding the support good but others facing difficulties in obtaining the appropriate assistance.
Comparison Results: NetSuite ERP is praised for its multi-subsidiary functionality, flexibility, and extensive reporting capabilities, while QuickBooks is valued for its ease of use, familiarity, and bank reconciliation feature. NetSuite ERP is better for larger organizations, while QuickBooks is more affordable for small businesses. NetSuite ERP offers more customization options and integration capabilities, while QuickBooks lacks in these areas. NetSuite ERP is considered expensive, especially for smaller organizations, while QuickBooks is generally affordable. Customer support for both products has mixed reviews, with some users finding it satisfactory and others facing difficulties in obtaining desired information.
"We use it for the projects we do in the telecom industry."
"The most valuable feature is that it works according to how the Internet works."
"Every year, they release a new version."
"It offers reporting flexibilities that were previously unavailable to us."
"It is a very solid product for finance and procure-to-pay processes."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"It gave me excellent tracking of my finances."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"QuickBooks is easy-to-use software."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"Many features such as local taxation and fund management are not there yet."
"It would be great if they offered localization for Central America."
"The solution's initial setup process was complex."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"As of right now, you cannot edit secondary lists in a batch feature."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"Technical support could be easier to reach."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
"While the data protection is commendable, there is room for improvement in the dashboard."
NetSuite ERP is ranked 1st in Billing Software with 33 reviews while QuickBooks is ranked 3rd in Billing Software with 16 reviews. NetSuite ERP is rated 7.8, while QuickBooks is rated 8.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of QuickBooks writes "Though the solution has great reporting capabilities, search functionality is an area in the product that needs improvement ". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas QuickBooks is most compared with Puzzle, IBM Maximo, Salesforce Quote-to-Cash, SIRIUS Abak360 and Stripe Billing. See our NetSuite ERP vs. QuickBooks report.
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We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.