We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"The dashboard allows you to see what's going on in the overall system."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"The solution has a lot of plugins and scripts integrated with it."
"The solution is pretty stable."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"The most valuable feature of this solution is the alerts."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"It's easy to understand, even if you are not too technical."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"It's a very good tool and a very stable tool."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The Wi-Fi side needs improvement."
"The product's stability could be even better."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"They need more documentation for the plugins."
"Nagios XI can improve its GUI for users with a new look."
"The interface could be more user-friendly."
"I would like to see support for notification via SMS."
"Technical support is an area that needs improvement. It is not available 24/7."
"I would like to have a Syslog server module for this product. That would make the solution better."
"The console could be more user-friendly. It would be better if SolarWinds updated the user interface."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"The root cause analysis and installation faults are not clear."
"The price of the solution can be improved."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"Technical support and releases are not particularly reliable."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.