We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"Nagios XI helped me to draw the network and check for system failures."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"An excellent solution that is easy and intuitive to implement."
"Nagios XI is a simple monitoring tool with performance management."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"The product is scalable."
"The initial setup is easy."
"It's easy to understand, even if you are not too technical."
"The interface is user-friendly, making it easy to use."
"It gives us a map of the network setup and one console to see the entire network."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"Their support team is efficient, and it is easy to set up."
"The Wi-Fi side needs improvement."
"They need more documentation for the plugins."
"The interface could be more user-friendly."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Technical support is an area that needs improvement. It is not available 24/7."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The product does not have SAP monitoring."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The Configuration Wizard needs improvement, because not all vendors are present."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"The solution's customer service is not very good because the support takes too long."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
Nagios XI is ranked 10th in Cloud Monitoring Software with 54 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and NETSCOUT nGeniusONE. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.