We performed a comparison between OneLogin by One Identity and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"User-friendly solution."
"The customer success and support teams have been crucial."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"OneLogin is efficient."
"It's super useful to have a single pane of glass when it comes to access management."
"Documentation."
"The solution allows the user to search logs based on a specific time."
"Simplicity is the most valuable part of OneLogin."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The solution is very good at the management of the identity lifecycle."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The access certification feature is valuable."
"The solution is stable and reliable."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"Good life cycle management, segregation of duties, and analytics features."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"They need to improve the cost for small companies."
"The reporting on the warehouse data and the import process both have room for improvement."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The tool must be made more robust."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"having a RESTful implementation instead of RPC would have been more desirable."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The connectors are far too manual. This needs to be automated a bit."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"Certifications could include additional access levels or practices."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. OneLogin by One Identity is rated 8.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our OneLogin by One Identity vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors, best Identity Management (IM) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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