We performed a comparison between OpenText EnCase eDiscovery and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It is stable and easy to set up."
"The triage feature that shows you the whole chain of the malware is useful."
"It has the best live response feature."
"The solution is extremely scalable."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The solution is stable."
"The most valuable feature of the solution stems from the support it provides."
"In the past, incident response time for tech support was slow."
"Ease of use and learning curve need improvement."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"The solution needs better overall compatibility with other products."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"The initial setup is complex."
"The solution needs expanded endpoint query tools."
"The UI interface needs improvement. The management needs further work in future versions."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. OpenText EnCase eDiscovery is rated 7.8, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Symantec Endpoint Security. See our OpenText EnCase eDiscovery vs. VMware Carbon Black Endpoint report.
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