OpenText Intelligent Capture vs UiPath Document Understanding comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Intelligent Capture and UiPath Document Understanding based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Intelligent Capture vs. UiPath Document Understanding Report (Updated: March 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them.""The automated version of the vendor invoice management is great.""Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate.""The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.""We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users.""The solution is very powerful because it allows for custom scripting."

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"The scalability it offers is truly exceptional, making it arguably the best in the market.""I like UiPath's machine-learning capabilities. My first impressions were good, but we only use it in a few processes. We intend to expand our use of these features in other situations, but we're still learning how to use the AI functions. We use the OCR much more.""The highly visual and user-friendly interface was a standout feature.""Document classification is very good.""OCR technology is undoubtedly the most valuable feature and the feasibility of integrating data processes with AI and machine learning models is fascinating.""UiPath Document Understanding is user-friendly, with an easy-to-use self-trained model, and the OCR it provides does a good job even with scanned PDFs.""UiPath Document Understanding offers multiple types of extractors, which we can use to extract information from documents in a variety of ways.""It's great for document understanding for invoices and installments."

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Cons
"Knowledge of .NET is required to effectively use the solution or it can be complicated.""The setup is medium complexity.""We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up.""If something is handwritten and attached to an email, it doesn't capture the information correctly.""I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents""The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones.""It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

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"They could work on the digitizing and classification of documents.""I encountered difficulties with UiPath Document Understanding in determining the appropriate OCR to use for certain files.""There is still room for enhancement in capturing line items from invoices.""There is room for improvement in handwriting processes.""UiPath could improve its analytics and interface.""Currently, we have to train multiple templates because the column size and row size change in each PDF.""There is room for improvement in UiPath Document Understanding's pricing. It is expensive for small clients. Currently, there is a big gap between the basic package and the 200,000 packages. There is no package in the middle for small agencies.""I would like more flexibility in Document Understanding's validation center."

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Pricing and Cost Advice
  • "Some customers say the solution can get costly because it requires licenses or enterprise packages."
  • "OpenText is an expensive solution."
  • More OpenText Intelligent Capture Pricing and Cost Advice →

  • "Document Understanding's price is quite high."
  • "For the licensing part, in our company, we initially started off with a monthly plan, but yearly plans are also there. Cost-wise, UiPath Document Understanding is good since it provides flexibility in its pricing."
  • "On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution a nine."
  • "The pricing is reasonable."
  • "It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
  • "We received a 60-day free trial before having to purchase a license to continue using UiPath Document Understanding."
  • "On a scale of one to ten with ten being the most expensive, I rate UiPath Document Understanding an eight on cost."
  • "Our clients are concerned about the volume-based pricing model, as UiPath charges more than other vendors in the market."
  • More UiPath Document Understanding Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
    Top Answer:The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to… more »
    Top Answer:It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted… more »
    Top Answer:Invoice processing is the most valuable feature. Most of my customers use Document Understanding for invoice processing. That's one of the most common use cases. Typically, each customer starts their… more »
    Top Answer:Document Understanding's pricing is reasonable for developed markets because manual entry will be unable to match the cost of automatically processing one page. However, you can get labor for much… more »
    Top Answer:Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a… more »
    Ranking
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    2,249
    Comparisons
    963
    Reviews
    4
    Average Words per Review
    440
    Rating
    8.3
    Views
    1,735
    Comparisons
    799
    Reviews
    40
    Average Words per Review
    905
    Rating
    8.1
    Comparisons
    Also Known As
    OpenText Captivas
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    Overview

    OpenText™ Intelligent Capture, formerly OpenText Captiva, is an enterprise capture platform, providing omni-channel capabilities for collecting everything from scanned paper to chatbots. It is not just for organizing content at the front door, but automating processes across the enterprise. It can automate processes for standard documents, such as Financial Accounts Payable and Accounts Receivable, or complex documents, such as contracts or partner requests that require action based on the document’s content.

    Wouldn’t it be great if software robots could understand documents? To extract, interpret, and process data for you, even from PDFs, images, handwriting, and scans? UiPath Document Understanding helps your robots do just that. Delegate more of your digital paperwork with a boost from AI.

    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm15%
    Manufacturing Company12%
    Government8%
    REVIEWERS
    Computer Software Company39%
    Manufacturing Company17%
    Comms Service Provider9%
    Financial Services Firm4%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company15%
    Manufacturing Company7%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise69%
    REVIEWERS
    Small Business40%
    Midsize Enterprise16%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    OpenText Intelligent Capture vs. UiPath Document Understanding
    March 2024
    Find out what your peers are saying about OpenText Intelligent Capture vs. UiPath Document Understanding and other solutions. Updated: March 2024.
    769,976 professionals have used our research since 2012.

    OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews while UiPath Document Understanding is ranked 3rd in Intelligent Document Processing (IDP) with 45 reviews. OpenText Intelligent Capture is rated 8.2, while UiPath Document Understanding is rated 8.2. The top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". On the other hand, the top reviewer of UiPath Document Understanding writes "Is easy to configure, user-friendly, and produces accurate results". OpenText Intelligent Capture is most compared with ABBYY Vantage, Tungsten TotalAgility, IBM Datacap, HyperScience and Hyland Brainware, whereas UiPath Document Understanding is most compared with ABBYY Vantage, Instabase, Tungsten TotalAgility, Nanonets and IQ Bot. See our OpenText Intelligent Capture vs. UiPath Document Understanding report.

    See our list of best Intelligent Document Processing (IDP) vendors.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.