Palo Alto Networks NG Firewalls vs Zscaler Internet Access comparison

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97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks NG Firewalls vs. Zscaler Internet Access Report (Updated: July 2019).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the ease of configuration.""It blocks the vulnerabilities that can negatively impact us.""We use the FortiGate Sandbox to detect zero-day vulnerabilities, such as anomalies or malware, that are unknown and have not yet been discovered.""Layer-3 firewall and routing are the most valuable features.""It's very good and very stable for businesses. It works very well.""One of the nice things about FortiGate is that it can be deployed on the cloud or on-premises. You can actually do both. That's the biggest reason why I stick with this solution as opposed to something like Cisco Meraki. Another nice thing is that I can log directly into a FortiGate or get to it through their FortiCloud access products. They're pretty reliable and consistent. One of the reasons why I started using the product was their single pane of management. I can deploy their line of firewalls in conjunction with their switching and access points, and I can manage the entire network from one interface. I don't have to log into one interface for the firewall, another one for the access points, and another one for the switches. These firewalls have access point controller functionality built right into the system, so I don't even have to purchase additional devices to manage them.""The next-generation firewall is great.""Overall, the pricing of the solution is very good. The product offers good value."

More Fortinet FortiGate Pros →

"The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic.""The Unified Threat Management (UTM) module, which consists of the basic firewall and IPS services, is what the majority of our customers use in Palo Alto Firewall.""I like the firewall's vulnerability management features, which give you reminders to update your system and update your OS.""The most valuable features include the different security zones and the ability to identify applications not only by port numbers but by the applications themselves... And with the single-pass architecture, it provides a good trade-off between security and network performance. It provides good security and good network throughput.""One of the things I really like about it is that we have the same features and functions available on the entry-level device (PA-220), as do large corporations with much more costly appliances.""The most significant benefit is threat protection. Anti-malware uses signatures, so dynamic analyzers like WildFire are the best way to protect the company. It is a firewall based on application control, user ID, and security policy. We can use it based on user and application ID without a stateless firewall or TCPIP ports.""Palo Alto Networks NG Firewalls have a Single Pass Parallel Processing (SP3) Architecture, which has a different kind of code doing the work. It increases the packet processing rate. Whereas, without the SP3 Architecture, you are waiting for each job to complete, even if you have 100 jobs assigned.""They are regularly releasing new versions that include more integration with third-party services."

More Palo Alto Networks NG Firewalls Pros →

"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.""The URL filtering has been the most valuable feature.""​After a proper implementation, the maintenance is very low.​""The scanning feature is impressive, because they do not introduce a big latency to the traffic.""Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough.""SSL inspection is a valuable feature.""The solution has reduced cyberattacks.""The solution replaces multiple vendor technologies with one which makes it worth the cost."

More Zscaler Internet Access Pros →

Cons
"I feel that the reporting needs to be improved.""I'm not sure if it's something that they already have or are developing something, however, we need some dedicated features for container security.""Technical support is good but the response time could be faster.""The pricing could be reduced or include the first year warranty.""It claims it does DLP, but the degree and level of controls are very basic.""Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security.""We would like to see an upgrade to the VPN feature, we are using the VPN from outside of our office and there is a limitation to 10 connections, more connections would be suitable.""It can be a little bit more user-friendly in terms of policy definition and implementation. It seems a little bit complicated, and it could be simplified."

More Fortinet FortiGate Cons →

"I like the reports, but I wish the reporting was a little better. When I set up the automatic reports to come in, they're pretty basic. I would like them to be a little more advanced at the ACC monitoring and things like that. I still enjoy all the daily alerts that I get and all the daily PDFs and reports, but I just feel that it could expand upon the visualization of the reports.""From a documentation standpoint, there is room for improvement. Even Palo Alto says that their documentation is terrible.""Overall it is good. It is reliable and easy to understand. However, the monitoring feature could be improved.""Over the past one or two years, Palo Alto Networks has added a lot of features into the NG Firewall products. I think this is becoming more complicated for our customers. Therefore, we could use some best practices, best practice tools, and implementation guides for some of the complicated features.""I would like integration with Evident.io and RedLock.""The level of control and granularity in terms of rule customization could be enhanced. However, compared to our previous solution, Palo Alto provides much better drill-down capabilities.""The solution needs some management tool enhancements. It could also use more reporting tools.""Need improvement with their logs, especially the command line interface."

More Palo Alto Networks NG Firewalls Cons →

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible.""They could provide more time for the onboarding the training of an IT person.""Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal.""One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market.""They should enhance the audit reporting feature.""Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.""Sometimes it's not easy to use during large deployments of workstations.""The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Annually, the licensing costs are too much."
  • "Pricing is yearly, but it depends. You could pay on a yearly basis, or every three years. If you want to add a device or two, there would be an additional cost. Also, if you want to do an assessment, or other similar add-on, you have to pay accordingly for the additional service."
  • "It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
  • "Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
  • "The licensing is annual, and there aren't any additional fees on top of that."
  • "The price of this product should be reduced."
  • "The pricing is competitive in the market."
  • "This is an expensive product, which is why some of our customers don't adopt it."
  • More Palo Alto Networks NG Firewalls Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.

    The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.

    Palo Alto Networks NG Firewalls Features

    Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:

    • Secure Application Enablement (App-ID, User-ID, Content-ID)
    • Malware Detection and Prevention (threat prevention service, buffer overflows and port scans, anti-malware capabilities, command-and-control protection, and WildFire)
    • DNS Security (URL filtering, predict and block malicious domains, signature-based protection, extensible cloud-based architecture)
    • Panorama Security Management (including graphical views and analytics, manage rules and dynamic updates, customizable application command center (ACC), log collection mode, physical or virtual appliance)
    • Threat Intelligence (high-fidelity threat intelligence, priority alerts, automatic extraction and sharing of prevention indicators, native integration with Palo Alto Networks products)

    Palo Alto Networks NG Firewalls Benefits

    There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:

    • Dedicated management interface for managing and initial configuration of the device
    • Regular threat signatures and updates
    • Import addresses and URL objects from the external server
    • Configure and manage with REST API integration
    • Great throughput and connection speed is fair even in high traffic load
    • Deep visibility into the network activity through Application and Command Control
    • Easy to manage and very user friendly

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.

    A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”

    PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”

    Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Pharma/Biotech Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Palo Alto Networks NG Firewalls vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    770,141 professionals have used our research since 2012.

    Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.