We performed a comparison between Quest KACE Systems Management and SolarWinds Network Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's unified endpoint management platform is invaluable."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Autopilot is the most valuable feature of Microsoft Intune."
"Remote Wipe and Autopilot is one of the best features."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"The service desk can be configured and customized to better serve our environment."
"There is ease of use, and its pricing was a driving factor."
"The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."
"Its main functionality is highly beneficial as it centralizes the management of configuration items across the network."
"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."
"The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and best practices. Automation capabilities have greatly impacted workflows, enabling tasks such as configuration backups, template deployment, and firmware upgrades to be automated, thereby streamlining processes and saving time. Compliance reporting features provide valuable insights into network compliance, offering pre-built security audit reports and customizable options to meet specific requirements."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"It is pretty straightforward to set up."
"SolarWinds NCM provides updates on the status of your network infrastructure. If any issues arise, such as a link failure or a device going offline, you will receive notifications and alerts. Additionally, if someone unplugs a cable, SolarWinds NCM will detect it. It also features a Topology Mapper that displays the connectivity of your network devices, giving you a visual representation of the network's structure. With SolarWinds NCM, you have a clear understanding of what's happening within your network and can generate comprehensive reports."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"I think there should be a better tracking of the cell phones used on the Intune."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"Scalability is my primary concern right now."
"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"Easier integration would be beneficial."
"We want to be able to store it in a data warehouse format and integrate it with Google single sign-on."
"The network flow is a problem for this solution."
"The Network Configuration Manager needs to improve the access control list compliance."
"The interface of solar winds could be improved."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"I would like to see more integration tools. Something like dialysis, for example."
"Its customer service response could be faster."
"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while SolarWinds Network Configuration Manager is ranked 11th in Configuration Management with 22 reviews. Quest KACE Systems Management is rated 8.8, while SolarWinds Network Configuration Manager is rated 8.2. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of SolarWinds Network Configuration Manager writes "Network configuration is done well; great pricing". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox, whereas SolarWinds Network Configuration Manager is most compared with Cisco DNA Center, Cisco Prime, Red Hat Ansible Automation Platform and OpenText Network Node Manager i. See our Quest KACE Systems Management vs. SolarWinds Network Configuration Manager report.
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