We performed a comparison between Red Canary and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it."
"The most valuable feature of the solution is its automation part."
"The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."
"The solution works well for what we use it for and the support and protection are good."
"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out."
"The product’s most valuable feature is rapid response."
"The product gives us good visibility into what is happening inside the company."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"It is stable and scalable. It has good technical support."
"The product's most valuable feature is its ability to view environmental activities."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found a couple of bugs in the user interface."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"The current reporting system could benefit from improvement."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"There should be an easier way to update agents to new levels in Red Canary MDR. However, it is not a huge issue but it would help."
"The most valuable feature of Red Canary MDR is the overall threat protection it provides."
"In general, the solution currently fails to provide a summary to its users."
"The price could always be better."
"I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"There is room for improvement in performance and upgrades."
"The integration with third-party solutions as an area for slight improvement"
"Endpoint protection is very slow."
"The solution is expensive for customers."
"Sophos MDR lacks integration with MDM solutions."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"The product's pricing could be less expensive."
Red Canary is ranked 11th in Managed Detection and Response (MDR) with 5 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Red Canary is rated 9.2, while Sophos MDR is rated 8.6. The top reviewer of Red Canary writes "An open-source tool that offers great automation capabilities". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Red Canary is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Expel, Rapid7 MDR and Deepwatch, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Red Canary vs. Sophos MDR report.
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