We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Hub based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"It's scalable."
"The solution scales extremely well."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"For report scheduling, I always prefer SAP because it has the most powerful scheduling features, like sending reports to more than 1,000 customers per day. That option is not as good in Microsoft BI and in Tableau it only exists as an add-on option."
"Data consistency is also a notable feature; the system takes care of data consistency, so you don't need to handle it manually."
"What I like best about this solution is that it is built into the SAP line, making it easier to integrate with other SAP products."
"This product provides good reports using a single pane of glass."
"SAP Analytics Hub offers a user-friendly interface with effortless configuration, seamless updates, and real-time availability of information. It avoids the complexities associated with batch processing, providing a smooth and efficient experience."
"The tool needs to simplify its features."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The interface can be simplified because it is not a user-friendly experience."
"Faster implementation of new functions for the new product is an area of improvement in SAP Analytics Hub."
"Pricing and support are integrated into the system. However, the support process can be challenging, particularly when navigating the SAP support site, which lacks user-friendliness and ease of access."
"The technical support for Analytics Hub is limited and could be improved."
"The analytics part of SAP has not been that good up until now. They're still in the infant stage and development is still going on. SAP has some cloud analytics and they're trying to configure it in Lumira, but it's not that good at this point."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Hub is ranked 26th in BI (Business Intelligence) Tools with 6 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Hub is rated 7.2. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Hub writes "Powerful capabilities for cross-functional reporting and dashboard creation, with real-time access". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas SAP Analytics Hub is most compared with SAP Analytics Cloud, Workday Prism Analytics and Logi Analytics. See our SAP Analytics Hub vs. Salesforce Einstein Analytics report.
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