Salesforce Platform vs Zoho Creator comparison

Cancel
You must select at least 2 products to compare!
Salesforce Logo
7,747 views|6,995 comparisons
88% willing to recommend
Zoho Logo
1,989 views|1,141 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Salesforce Platform and Zoho Creator based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Salesforce Platform vs. Zoho Creator Report (Updated: March 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The presentation is clear and easy to comprehend.""I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions.""One can do almost everything using Salesforce's OOTB functionality without much investment.""The stability has been great.""The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation.""It was pretty easy to deploy.""What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning.""Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."

More Salesforce Platform Pros →

"Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator.""The solution's flexibility and quick turnaround are valuable.""The deployment process is quite straightforward.""Zoho Creator helps to maintain the products in development.""The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality.""Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application.""Zoho Creator can be integrated with other platforms easily.""Can access information from other Zoho packages and you can write custom scripts."

More Zoho Creator Pros →

Cons
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera.""It could be maybe a bit more user-intuitive.""I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense.""I would like to have integration with Google.""A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them.""Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure.""Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau.""The interface could be more user-friendly and offer more customization."

More Salesforce Platform Cons →

"Zoho Creator's UX design needs to be improved.""The UI must be improved.""We are looking for a single portal across all Zoho apps.""When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides.""Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences.""The product needs to improve stability and scalability. We faced issues with bugs.""They still don't have a PDF conversion feature.""The user interface and the user experience should be improved."

More Zoho Creator Cons →

Pricing and Cost Advice
  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

  • "We would prefer it if the price went down drastically."
  • "It is at the bottom end of the price range."
  • "The plan provided is presented on a monthly basis, giving an idea of the cost each month. However, the actual cost is calculated and charged on a yearly or annual basis. The cost is displayed in a detailed manner, breaking down the amount charged annually, and presenting it in a monthly format."
  • "I rate the solution an eight out of ten for pricing since it is really cheap."
  • "The Enterprise version costs INR 1500 per month."
  • "Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money."
  • "The tool's pricing is flexible."
  • "Zoho Creator started at 800 rupees, about $10 per month."
  • More Zoho Creator Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
    770,141 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Top Answer:The deployment process is quite straightforward.
    Top Answer:The UI must be improved. It is difficult to find things in Zoho. There needs to be some R&D. It is fine for a technical person, but non-technical people will find it difficult.
    Ranking
    Views
    7,747
    Comparisons
    6,995
    Reviews
    27
    Average Words per Review
    425
    Rating
    8.1
    Views
    1,989
    Comparisons
    1,141
    Reviews
    16
    Average Words per Review
    568
    Rating
    8.8
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Zoho
    Video Not Available
    Overview

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
    Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

    Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

    Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

    Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

    Sample Customers
    ADP
    Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization67%
    Computer Software Company6%
    Financial Services Firm4%
    Manufacturing Company3%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise29%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    REVIEWERS
    Small Business79%
    Midsize Enterprise16%
    Large Enterprise5%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise69%
    Large Enterprise23%
    Buyer's Guide
    Salesforce Platform vs. Zoho Creator
    March 2024
    Find out what your peers are saying about Salesforce Platform vs. Zoho Creator and other solutions. Updated: March 2024.
    770,141 professionals have used our research since 2012.

    Salesforce Platform is ranked 9th in Rapid Application Development Software with 80 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. Salesforce Platform is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Pega BPM. See our Salesforce Platform vs. Zoho Creator report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.