We performed a comparison between Pega BPM and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's case management is its most valuable aspect."
"The stability has been good. We haven't had any issues."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The initial setup is pretty straightforward."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"Zoho Creator is a flexible and powerful solution. I like the tool's advanced modification feature which helps to modify its layout and setup scripts."
"Can access information from other Zoho packages and you can write custom scripts."
"I just like the simplicity of it."
"We can create multiple applications simultaneously with it."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"The deployment process is quite straightforward."
"The product’s MIS feature is very valuable to us."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The solution could be more scalable."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"I would like to see Pega BPM improve the user experience."
"The unit testing needs to improve, as well as the user interface."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
"They still don't have a PDF conversion feature."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
"We are looking for a single portal across all Zoho apps."
"The product needs to improve stability and scalability. We faced issues with bugs."
"Zoho Creator could benefit from improvement in regard to the user interface and user experience of the forms. The forms themselves could benefit from being made more interactive, with increased flexibility and customization options for both developers and users. This would allow for a more engaging experience when interacting with the forms and provide more opportunities for customization to meet individual needs and preferences."
"They should allow for more UI customization."
Pega BPM is ranked 7th in Rapid Application Development Software with 56 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 18 reviews. Pega BPM is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Studio Creatio. See our Pega BPM vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.