SAP HCM vs SAP SuccessFactors
We performed a comparison between SAP HCM and SAP SuccessFactors based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: SAP SuccessFactors comes out on top in this comparison. It offers a wider variety of features than SAP HCM does and is easier to configure. SAP SuccessFactors also receives higher marks in the pricing department, thanks to its various licensing options.
"The setup was straightforward."
"The tool's best feature is SAP SuccessFactors."
"The most valuable feature is Organizational Management (OM)."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"The most valuable feature is the Personnel Administration."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"The technical support is quite good."
"We are satisfied with the reporting by SAP HCM."
"Currently, we are using the performance and goals management functionality the most. It is connected with the enterprise solution, and it is seamless. It can be easily accessed because it is available via the net. It is readily available, provided you have an internet connection. Their technical support is also very good."
"The performance of the solution is very good."
"Easy to use and user-friendly."
"It is a scalable solution."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."
"It has improved my organization by enabling us to efficiently manage our personnel."
"What I like the most is the KPI management formula."
"A better user interface and greater AI integration are crucial."
"It needs a lot of end user training as it is not intuitive at all."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"System usability is a challenge."
"The product's license is very expensive."
"This solution needs to be more configurable and user-friendly."
"The solution is rather expensive."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
"There is an area of improvement in integrating SuccessFactors with different platforms."
"Overall, the documentation could be improved, and I think the learning management module needs to include more capabilities when it comes to matching an organization's particular learning approach."
"I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution."
"SAP should also look into easily integrating with other applications or other tools. Technology has changed now, and it should be easier for any application to integrate with other apps. There needs to be more flexibility."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"There is room for improvement in the pricing model."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
SAP HCM is ranked 4th in Talent Management with 45 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. SAP HCM is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". SAP HCM is most compared with Workday, Oracle HCM Cloud, ADP GlobalView Payroll, PeopleSoft and UKG, whereas SAP SuccessFactors is most compared with Workday, Oracle HCM Cloud, PeopleSoft, UKG and Cornerstone Learning. See our SAP HCM vs. SAP SuccessFactors report.
See our list of best Talent Management vendors and best Cloud HCM vendors.
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So are you striving to successfully deploy and utilize SAP systems to centralize data, streamline operations, gain real-time insights and achieve business efficiency? SAP applications are the backbone of every business. We also discuss the best SAP implementation process as an ideal solution for such problems: https://www.cleveroad.com/blog/why-outsource-sap/
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to simplify the process, giving life back to HR systems so that they can be more modern and flexible, and rely more on the heart of HR – the employee.
On the other hand, while SF is technically less complex than SAP HCM, it also has significantly less capability, particularly when it comes to integration with other SAP modules. For example, while SAP's integration between the SAP Project system and the SAP HCM process is robust, SuccessFactors' integration is limited and still in its early stages.
In all circumstances, SAP SF represents the future of HR, with a highly promising road map. I believe that if SAP continues to create more features, SF will have greater functionality than SAP HCM in 5 years.