We performed a comparison between Saviynt and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It is very easy to use. It addresses most of the trends in identity governance and risk management."
"It's easy to manage and easy to use; a simple tool for end-users."
"The product is flexible to use."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"It's a very useful tool that has improved our client's security, from day one."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Connector Xpress and Policy Xpress and the new interface."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"Word mining and risk campaigns are the most valuable features of this solution."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Omada Identity has a steep learning curve."
"The user interface should have a more flexible design, where you can change it to your requirement."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The customer support and implementation services need to be improved."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The solution does not work very well as the number of users increases."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"Reporting could be improved."
"Symantec is only on-premises, not on the cloud."
"The product's technical support could be better."
"The development process to create this connector is not as easy as I would like."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"I find the API boring. I also faced issues while integrating with CA SSO."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
Saviynt is ranked 5th in Identity Management (IM) with 21 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. Saviynt is rated 7.4, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of Saviynt writes "Some of the self-service capabilities are quite powerful, but the UI doesn’t enhance the user experience". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager and One Identity Manager. See our Saviynt vs. Symantec Identity Governance and Administration report.
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