We compared SentinelOne Singularity Complete and ThreatLocker Protect based on our user's reviews in several parameters.
Based on user reviews, SentinelOne Singularity Complete and ThreatLocker Protect both have strengths in advanced threat detection and customer support. However, while SentinelOne's focus is on comprehensive protection and ease of use, ThreatLocker excels in providing granular control and visibility over file activities. SentinelOne users appreciate the platform's AI technology and user-friendly interface, while ThreatLocker users value its seamless integration with existing systems and effectiveness in preventing unauthorized access. Overall, both products have received positive feedback from users, with SentinelOne standing out for its proactive security measures and ThreatLocker for its granular control features.
Features: SentinelOne Singularity Complete stands out with its comprehensive threat detection, advanced AI, intuitive interface, and swift response to emerging threats. In contrast, ThreatLocker Protect offers advanced threat detection, seamless integration, ease of use, reliable blocking, granular control, and visibility over file activities.
Pricing and ROI: SentinelOne Singularity Complete and ThreatLocker Protect differ in terms of setup cost. Users have expressed their perspectives on the pricing, setup cost, and licensing of both products. While customers have shared insights about the cost-effectiveness and ease of setting up ThreatLocker Protect, opinions on the setup cost of SentinelOne Singularity Complete are also available., The ROI for SentinelOne Singularity Complete is driven by its comprehensive protection, real-time threat detection, and proactive security measures, while ThreatLocker Protect offers significant value and returns by enhancing security, preventing threats, and minimizing potential damages.
Room for Improvement: Users have provided feedback on SentinelOne Singularity Complete that highlights the need for improvements in system performance, user interface, customization options, reporting capabilities, and integration with other security solutions. On the other hand, for ThreatLocker Protect, user feedback specifically focuses on identifying the product's drawbacks.
Deployment and customer support: The user reviews for SentinelOne Singularity Complete indicate that the timeframe for deployment and setup are generally the same and should be considered together. However, the user reviews for ThreatLocker Protect highlight the variability in the time required for deployment, setup, and implementation phases., Customer service for SentinelOne Singularity Complete has been positively praised for its prompt and helpful assistance, as well as reliable and efficient support staff. On the other hand, ThreatLocker Protect's customer service also receives high praise for its prompt and helpful assistance, knowledgeable and efficient support team, and commitment to customer satisfaction.
The summary above is based on 148 interviews we conducted recently with SentinelOne Singularity Complete and ThreatLocker Protect users. To access the review's full transcripts, download our report.
"This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The solution can search for hidden and dormant threats on encrypted traffic in your environment."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"The most valuable feature is the rollback functionality, which is highly impactful. We can roll back deleted or compromised files. The Ranger feature is also interesting. It enables the solution to visualize the logs and assets that are not yet covered by the platform. Ranger also enables deployments and revisions. It doesn't always work, but it's effective 90 percent of the time."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"The most valuable aspects of SentinelOne Singularity Complete are the ease of deployment with the Sentinel Agent and the enhanced visibility with Skylight, which provides correlation of logs and all endpoint data in a centralized location."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
"Every single feature has been invaluable."
"The most valuable feature is probably the ability to block programs from running. ThreatLocker has some built-in features that make it super easy. You can also contact their support within the program. If you're having issues, you can click on that button and connect with someone in five to 10 seconds."
"The sandbox functionality is fantastic."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"The biggest improvement has been knowing that something unauthorized isn't going to get installed on anyone’s machines."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We'd like to see more one-to-one product presentations for the distribution channels."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR can be improved by providing more detailed reporting."
"The dashboard isn't easy to access and manage."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"We often experience interruptions to our investigations in SentinelOne Singularity Complete."
"The solution can improve by adding more granular firewall capabilities."
"Some reports could be better."
"If they can extend their product further on the DLP side of it so that I don't have to have another agent run exclusively for DLP production, that would be ideal."
"It is not so much on the Singularity platform itself, but they have their own built-in SIEM that is included with it. That needs to evolve a little bit. It is relatively basic in its capabilities. They have potential there for a great product and a needed product too. Having some kind of SIEM capability with the endpoint solution will save me from buying a bigger SIEM or buying another one. I could just use the one that comes with my endpoint solution."
"Deployment strategy for large organizations that do not use active directory (AD)."
"I would like to have a remote desktop feature added so we can remotely access our endpoints."
"ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week."
"The snapshots used in the ThreatLocker University portal are outdated snippets and have not been updated in conjunction with the portal itself."
"We identified several areas that we would like to see improved."
"Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats."
"The reporting could be improved."
"Adding applications to the allowlist can sometimes feel overwhelming."
"There are some times when applications get submitted, the hashes don't really line up."
"One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews. SentinelOne Singularity Complete is rated 8.8, while ThreatLocker Protect is rated 9.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Datto Endpoint Detection and Response (EDR) and Wazuh, whereas ThreatLocker Protect is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, GravityZone Business Security and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. ThreatLocker Protect report.
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