Symantec Proxy vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Symantec Proxy and Symantec Secure Web Gateway based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Symantec Proxy vs. Symantec Secure Web Gateway Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The solution is stable.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."

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"It's a stable solution.""We can address and rectify issues promptly, resulting in consistently positive outcomes.""The initial setup of Symantec Proxy is easy.""The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation.""The most valuable feature is the caching.""Symantec Proxy’s technical support is very good.""The solution is scalable.""The tool's most valuable features are content-to-content filtration and SCCM protection."

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"It is quite scalable. If a user needs to do more deployments, they can just add them.""In terms of most valuable features, I like the ICAP capability and URL filtering the most.""It offers an easy initial setup.""It is a stable solution.""The most valuable feature is the endpoint security.""It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.""It has a faster implementation process compared to other products.""The most valuable features are the website blocking capability and SSL interception."

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Cons
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

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"Improvements in log availability would greatly enhance its overall effectiveness.""The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature.""Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement.""Technical support is an area that requires some improvement.""The user interface could be improved, and the price could be lower as well.""The initial setup can be somewhat complex, and deploying the system can take some time.""Support response time and case resolution could be improved.""The platform's pricing needs improvement."

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"The reports could be better.""The interface could be made more user-friendly.""The platform’s data center is not capable of managing most of the traffic.""Difficult and time-consuming to deploy and update.""There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.""It's not user-friendly, and we end up making too many phone calls to get things fixed.""Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.""It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

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Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
  • "It's expensive. Clients often go to other products."
  • "Licensing is based on a subscription."
  • "The price is too expensive compared with that of another solution."
  • "There are no licensing fees required."
  • "There is a license needed to use Symantec Proxy."
  • "Our cost was based on a three-year upfront CapEx contract."
  • "Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
  • More Symantec Proxy Pricing and Cost Advice →

  • "Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
  • "There is an additional charge for advanced security features."
  • "Symantec Secure Web Gateway is less expensive than one of its competitors."
  • More Symantec Secure Web Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:We can address and rectify issues promptly, resulting in consistently positive outcomes.
    Top Answer:The product is highly priced. There are no additional costs apart from the standard licenses.
    Top Answer:The platform's pricing needs improvement.
    Top Answer: It has a faster implementation process compared to other products.
    Top Answer:Symantec Secure Web Gateway is less expensive than Zscaler.
    Top Answer:The platform’s data center is not capable of managing most of the traffic.
    Comparisons
    Also Known As
    CipherCloud
    Blue Coat Encrypted Traffic Management, ProxySG Appliance
    Symantec Complete Website Security
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

    Symantec Proxy Benefits:

    • Easy to use
    • Comprehensive security features
    • Ability to block malicious websites and applications
    • Efficient management of network traffic
    • Scalable and compatible with various operating systems and devices
    • Highly rated customer support and technical assistance

    Symantec Proxy Features:

    • Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
      1. Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks. 
      2. URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time. 
      3. SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations. 
      4. Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels. 
      5. User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
      6. Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by Symantec Proxy users. 

      PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

      PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

      Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

        Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

        Sample Customers
        Jefferies
        Information Not Available
        Top Industries
        VISITORS READING REVIEWS
        Computer Software Company19%
        Financial Services Firm10%
        Manufacturing Company10%
        Government6%
        REVIEWERS
        Financial Services Firm42%
        Comms Service Provider17%
        Government8%
        Marketing Services Firm8%
        VISITORS READING REVIEWS
        Computer Software Company16%
        Financial Services Firm14%
        Manufacturing Company11%
        Government7%
        VISITORS READING REVIEWS
        Computer Software Company15%
        Financial Services Firm12%
        Manufacturing Company10%
        Comms Service Provider8%
        Company Size
        VISITORS READING REVIEWS
        Small Business22%
        Midsize Enterprise16%
        Large Enterprise61%
        REVIEWERS
        Small Business33%
        Midsize Enterprise11%
        Large Enterprise56%
        VISITORS READING REVIEWS
        Small Business17%
        Midsize Enterprise17%
        Large Enterprise67%
        REVIEWERS
        Small Business40%
        Midsize Enterprise20%
        Large Enterprise40%
        VISITORS READING REVIEWS
        Small Business17%
        Midsize Enterprise16%
        Large Enterprise66%
        Buyer's Guide
        Symantec Proxy vs. Symantec Secure Web Gateway
        May 2024
        Find out what your peers are saying about Symantec Proxy vs. Symantec Secure Web Gateway and other solutions. Updated: May 2024.
        770,292 professionals have used our research since 2012.

        Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews while Symantec Secure Web Gateway is ranked 32nd in Secure Web Gateways (SWG) with 10 reviews. Symantec Proxy is rated 7.2, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Easy to set up with good features and helpful support". Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access and Trend Micro Web Security, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Zscaler Internet Access, Skyhigh Security and Fortinet FortiGate SWG. See our Symantec Proxy vs. Symantec Secure Web Gateway report.

        See our list of best Secure Web Gateways (SWG) vendors.

        We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.