We compared Veeam Backup for Office 365 and Zerto across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Veeam Backup for Office 365 is highly regarded for its stability, ease of use, and flexibility in backing up and recovering data. It seamlessly integrates with Office 365 and offers various storage options, all presented in a user-friendly interface. However, it does not have integration with SharePoint and its performance can be inconsistent. Zerto is praised for its continuous data protection and quick recovery capabilities. It has an intuitive interface and efficiently creates virtual machines. However, it requires a more complex initial setup and could improve in areas such as licensing granularity and long-term retention features.
"The setup is very simple. It takes 15 minutes."
"It is very simple to set up."
"The feature that I like the most is the system backup recovery from OneDrive."
"Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"It was easy to set up."
"The most valuable features of the solution are the scalability and the free license of up to ten VMs."
"The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
"VMware VM replication over narrow WAN bandwidth."
"Zerto's continuous data protection is unmatched. It's phenomenal. It's also very easy to use. The menus are self-explanatory. Once you understand the terminology of the product, what the VPGs (Virtual Protected Groups) are, you're able to pretty much do what you want in the product. It's very easy to use."
"You can set the number of days a VM can be rolled back in case of corruption or virus infection."
"It is incredibly granular and I really appreciate that."
"The most valuable feature of Zerto for us is its DR capability."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops."
"It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"Some additional training materials would be helpful."
"The solution needs to improve its speed."
"Technical support could be improved."
"Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."
"They need more documentation, awareness, and assistance."
"Veeam's performance is inconsistent."
"We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
"The biggest pain points we have experienced are related to some of the SQL-intensive workloads just because the VPGs struggle a little bit to keep up. That might be because we are pushing too many transactions."
"We had some issues with replication, especially on Linux, but we have already resolved them."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal."
"One improvement that could make it easier would be to have an easier way to track journal usage and a little bit more training around journal sizing. I've done all the training and the journal is still a gray area. There is confusion surrounding how it's billed and how we should bill clients. It would be easier if it had billing suggestions or billing best practices for our clients to make sure that we're not leaving money on the table."
"The monitoring and alerting functionality need to be improved."
"Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data."
"Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews while Zerto is ranked 3rd in Cloud Backup with 235 reviews. Veeam Backup for Microsoft 365 is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Barracuda Cloud-to-Cloud Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Acronis Cyber Protect. See our Veeam Backup for Microsoft 365 vs. Zerto report.
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