We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The Dedup and file storage is great."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"Logs are very easy to read, parse, and use for diagnostics."
"The troubleshooting is very good."
"The solution is stable."
"It is easy to use, and you can run it with all kinds of client software environments. It works well with the most popular software, file systems, and operating systems. It is very useful to us."
"We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
"The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
"It works very well in terms of it providing continuous data protection. It does what it says it is going to do. We have been using it for several years, and once or twice, we had to recover a machine or files. It didn't have any problems in doing what it is supposed to be doing."
"The most valuable feature is Zerto's ability to precopy data to a remote destination prior to the actual live migration period. That saves us a lot of time and has been very helpful. For example, if we had migrations occurring in waves over a period of several weeks with a VPG or VPG setup of approximately 50 VMs, that is multiple gigabytes of data, even terabytes in many cases. Having that data already copied on the evening of the migration saves considerable hours of time. It easily saves us four to six hours a night."
"Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great."
"The most valuable features are the single pane of glass and the reduction in time it takes for our systems engineering team to manage the platform."
"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
"The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems."
"Journaling is by far the most valuable feature. We have used it several times for customers who have gotten ransomware and had to do a rollback. Having the right time period was important. Some of them had their backups encrypted. So, they didn't encrypt the Zerto machine seven days previously, and we were able to bring that back up."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"It gets a lot of new features, but improvements in basic functionality are often sacrificed for a shiny new bullet point to put on sales presentations."
"Support for the solution needs improvement."
"The solution's technical support process should be improved."
"Lacks a reporting feature."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
"Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team."
"This solution would benefit from a more friendly, web-based interface."
"The reporting of the backups could be better."
"An area for improvement is the support because it gets really expensive. They need to make it a little cheaper. Support also takes time."
"The VPG model causes us a bit of concern. We are considering using Zerto to replace Site Recovery Manager. Site Recovery Manager is very easy when we have entire data scores being replicated. We don't have to make any decisions when it comes to groupings. It is all covered. If we move to Zerto, which we are considering, we will have to work much closer with the applications teams to develop the VPG configuration and determine how the VMs will be grouped. It will be a lot more overhead for us to go that route."
"It works only for a virtual platform, it does not support bare metal."
"If I had to pick anything, it would be the documentation for upgrades. They need to make it easier for users to do upgrades without having to contact support, by providing better documentation for that."
"We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement."
"If there is a mass of changes to a server, Zerto will restart the replication. It would be nice to know why that happens."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
"Zerto should add the capability to replicate the same VM to multiple sites."
Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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