We performed a comparison between DX Unified Infrastructure Management and TruView based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It delivers our customers many metrics, so they may make decisions"
"I can use the Drag and Drop feature to build dashboards within minutes."
"Monitoring infrastructure and business applications are the most valuable features."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The Wi-Fi side needs improvement."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"It is a little complex to use versus other softwares."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"Reporting capability can be improved especially when it comes to availability."
"DX UIM's reporting and customization need to be improved."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We want to see more investment in the UI and the dashboard."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. DX Unified Infrastructure Management is rated 8.2, while TruView is rated 9.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor.
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