We performed a comparison between VMware SRM (Site Recovery Manager) and Zerto based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Zerto wins out in this competition. Its consistent sub-second response for RTO and RPO makes it one of the most responsive and fastest in the marketplace today. Users are able to easily run tests and change scenarios without any effect on an organization's production.
"VMware SRM is very effective between two sites with identical twin storage, you can have synchronization between the two sites."
"The UI is very user-friendly and testing is easy."
"The most valuable feature of the solution is that you can independently run the disaster recovery without disturbing the production instances."
"The product is evolving and the vendor is committed to change."
"The most valuable feature of VMware SRM is its integration with the VMware platform."
"I would rate the ease of setting up and configuring my recovery plan in VMware SRM, a ten out of ten, with ten being the easiest."
"The product functionality is fairly high-quality."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."
"Journaling is by far the most valuable feature. We have used it several times for customers who have gotten ransomware and had to do a rollback. Having the right time period was important. Some of them had their backups encrypted. So, they didn't encrypt the Zerto machine seven days previously, and we were able to bring that back up."
"Zerto's two main features are ease of management and that the product just works. It does what they say it'll do."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"Zerto is low maintenance, so I can set it and forget it. It has a great process and an excellent solution."
"We can use Zerto to help protect our VMs."
"The one-to-many replication functionality is helpful. While we were protecting our VMs in Azure, we were able to use the one-to-many feature to also replicate the same VMs to our new data center, in preparation for data center migration."
"Zerto's ease of use is outstanding; it's easy to set up and has a clear interface and menus. The reporting, analytics, and online monitoring are also excellent."
"In my view, if VMware comes up with an appliance-based solution like vCenter Server (which was also Windows-based), it will be much easier for deployment. I"
"Technical support needs improvement, they are not very responsive."
"Technical support can take some time to respond."
"The administration guides can be complicated and difficult to use, so it would be helpful if it was made easier."
"An improvement for SRM would be better interface compatibility with other products."
"Flexibility to choose different PITs would be nice."
"SRM may hit some OS issues related to IP changes, but they are usually OS related, especially in the 2008 realm."
"There are many functionality problems with the product currently. It is also slow and unstable."
"I would like to see better notifications when the sync is off for an extended length of time."
"The GUI could be streamlined a bit more to enhance the administrative tasks."
"It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."
"There are a couple of areas in the interface that are not very intuitive. Most of them are pretty easy, but there are a few areas in the journal and replication that, unless you've done it before, you really have no idea what to do."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"The reporting could be improved in terms of the reports that you can show to auditors to prove that you have done the testing. I provide the reports that it generates now but, it would be great if, at the end of a DR test, it would generate a report of everything that Zerto did."
"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."
"Zerto could add text alerts if there are critical problems and alerts if changes affect our replication."
VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 71 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 235 reviews. VMware SRM is rated 8.0, while Zerto is rated 9.0. The top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". VMware SRM is most compared with Veeam Backup & Replication, Dell RecoverPoint for Virtual Machines, Azure Site Recovery, VMware Cloud Disaster Recovery and Nutanix Disaster Recovery as a Service , whereas Zerto is most compared with Veeam Backup & Replication, Rubrik, Dell RecoverPoint for Virtual Machines, Commvault Cloud and VMware Cloud Disaster Recovery. See our VMware SRM vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors.
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