CrowdStrike Falcon Reviews

We primarily use the product as a security solution.

Their endpoint is pretty flawless. There is no lag on the machines at all. Even though I have a good overview of all the machines, that's pretty much the most valuable feature of CrowdStrike Falcon. 

The machines are flawless. They don't have any issues. There I don't even recognize the machines which are on endpoints. Even when I go to the console to check these machines, they are working on a very good level, even though the wireless migration should detect those aspects. 

The AI features are pretty good.

They've recently introduced more webinars that make remote learning of the solution very easy. For people such as myself, or even a company looking to develop their skillsets and interested in better understanding the cloud, providing good web courses is really helpful.

I'm new to the solution. Currently, I'm comparing it to other EDR solutions to see if anything is missing, however, I'm still learning the ins and outs of the product.

It may be due to the fact that I am new, however, I'm having trouble understanding their licensing.

It does take more time to scan than other solutions.

The solution should continue to make the learning curve as short as possible by providing even more training and documentation.

I've been working with the solution for two months. I recently joined my company and they mostly prefer using CrowdStrike Falcon. The solution is pretty new to me.

The stability of the solution is excellent, especially in a market like India.

The product is very scalable. The solution can scale well, especially for small setups looking to expand out in the future.

If they're having an issue, we tend to stick to the team and occasionally reach out to the support team of Falcon CrowdStrike.

I've never directly been in contact with the technical support team, however, my colleagues have. I'd say that overall we are satisfied with their level of service. Typically, their technical support team will give us direct intel and then our internal team with resolve the issue, so it's a true partnership.

Also, during the pandemic, they've provided everyone with lots of webinars to help their clients understand the solution better. For me especially, being anew user, I'm benefitting from this new level of service.

We've used different solutions in the past. It really depends on the environment. That typically dictates which solution we would implement. We use, for example, McAfee as well. I personally have worked with Amnesia.

When it comes to Amnesia, initially I was able to employ them on my on-premise machine. I have installed Falcon on the cloud and infrastructure, however, I haven't dealt with the on-premise deployment. 

You can use Amnesia with McAfee. Apart from that you also have a provision for signing with McAfee and using their host software and the server software and their media solution and placing those onto an on-premise machine or onto a particular server and you would have the ability to administrate from there. That's more for a company that is into privacy and doesn't want to share their data on a cloud.

The solution isn't complex in terms of setup. It's very straightforward, actually.

I'm sure that for small environments or a company that may scale up, the installation would be minimal. It wouldn't be a standard installation, however, we're able to implement rather easily in small environments.

The solution is much more costly than other cloud or on-premises solutions. However, it offers good stability, so if a client can afford it, we tend to recommend it as an option.

I'm currently checking other EDR solutions to see what is on offer. Clients are asking about McAfee and Symantec, so I am looking at those as options.

I'm unsure which version of the solution we are using.

I'm currently practicing my skills on this EDR solution. I have worked with this software and I've already collaborated with my seniors who are currently experts on this particular product. I'm getting pretty good help. 

Most of our clients have their own infrastructure which is mostly on the cloud. They have their own solid, robust infrastructure. When it comes to small environments that are currently adapting to the cloud, CrowdStrike could be a great opportunity. The solution, for example, doesn't require a minimum installation. It can work well for very small companies as well as larger organizations.

If a company has the financial means, we tend to recommend this product. There are great security features on offer that are much better than other options in India at this time.

I'd advise companies considering this solution to check their resources. They have to choose the option between being on-premise and the cloud option. They need to try and run it before adopting any solution. It's important also to consider security and monitoring for threats.

Overall, I'd recommend companies study their environment and check and compile an e-solutions calendar. There's a lot of them. Microsoft has provided a 99GB advanced dataset collection and it is on the cloud.

I'd rate this product seven out of ten overall. While I've never had any problems with it, there are just so many other options on the market.

We are using CrowdStrike Falcon for the EDR mainly.

The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections.

CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black.

In a future release, if there were XDR features it would be beneficial.

I have been using CrowdStrike Falcon for approximately two years.

CrowdStrike Falcon is a stable solution. However, you need to good internet connection for functionality.

CrowdStrike Falcon is scalable. We have below 1,000 endpoints and it scales well.

We have approximately 700 to 800 people using the solution. Additionally, we have approximately 150 servers running with 815 clients.

We used the support at the initial stages of deployment and the support was good. I became familiar with the tool quickly and did not need their support anymore.

The initial setup of CrowdStrike Falcon is straightforward. Our deployment was done in a phased approach, we did it first with 200 servers, then 100 at a time after. We did not roll out the solution all at once throughout the company.

We did the deployment of CrowdStrike Falcon in-house. The amount of people needed for the deployment and maintenance of the solution depends on the tools used. We automate the deployment process.

The return on investment for CrowdStrike Falcon is good.

There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good.

CrowdStrike Falcon is one of the leading solutions in the market. I would recommend this solution to others.

I rate CrowdStrike Falcon an eight out of ten.

We use the solution for security and in demonstrations to our partners.

The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product.

I have experience with a product called SentinelOne, which has a feature that allows for the customization of query languages. I would like to see such a feature for CrowdStrike. 

I want to be able to create independent groups, each managed by its own admin, so I can isolate the group I use for demonstration purposes.

I have heard about CrowdStrike collecting personal information for marketing purposes, but that's not something I was looking for.

I've been using this solution for about six months.

The stability of the solution varies, several weeks ago I had some difficulties deploying CrowdStrike. It may have been a bug in the latest update, but a few days later this problem was solved. Sometimes there are issues and CrowdStrike deals with them very quickly. 

It amazes me. For instance, we have an end-user with 15,000 users right now and we deployed it in one week. It's a very short time considering other solutions, some of which can take one to two years to deploy completely.

I have contacted customer support four times and they have a very quick response time which is really satisfying. I believe the support team is good.  

Positive

It's pretty straightforward but with Linux if there is a kernel conflict, you may have to change your kernel version and then restart. I can't say with certainty that you won't need to restart during installation. 
It took us 15 minutes to deploy the solution for eight users. 

I personally implemented the product.

In a week

It's an expensive solution but you get a very good product for the price. Since having threat hunters and analysts cost much more than the product itself. Compared to other products, SentinelOne is definitely cheaper and the Microsoft E5 package is probably more expensive. Not many companies are willing to purchase CrowdStrike Falcon in our region due to the cost, but the market is changing. Brand awareness is increasing day by day along with the knowledge of what CrowdStrike is capable of by users and user candidates.
This solution, as well as other EDR tools, are selling slowly in our region but this will speed up in the near future. Some companies are already asking for an MSSP version of the product. 

Our end-users and partners want to know which data are going to be collected. Financial institutions need to know what is included in the telemetry data.
As a distributor, in our region it's mandatory for us to implement, as it wouldn't make sense for us to go to partners and end users with other solutions. 

The solution is primarily being used at our endpoint, which includes roaming users with laptops. It is being used in all of our servers at our data center. Our security team can monitor everything centrally using the Falcon dashboard. If there is an incident, our team can actually go to the root cause of the incident to try to solve it there. 

The overall user experience is good. As of today, there have been no incidents that we've had to deal with and we've been using it for years. 

The solution has a very good graphical interface. It makes it easy to use. The central monitoring is excellent.

There's almost no maintenance required. It's very low if there's any at all.

The solution is an AI and ML-enabled tool for protecting our endpoints. We're still able to use Symantec as an endpoint as well.

The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ. 

I'd really like to have a complete solution. Right now most of the incidents happen on our endpoints. It is visible at the endpoint, the end server. If this can have a correlation tool that could actually give us a comprehensive dashboard, that would be useful. It could give us top-down visibility and could be from the firewall or any kind of security protection tool. It could be part of the DNS protection suite. However, that's why it's so important to have better integration capabilities.

If this endpoint is trying to get at this particular website and it is identified as DNS level protection, that also comes to this dashboard. Around 80% to 90% view of whatever it is happening with this endpoint, whatever action it is doing, can be inspected on the dashboard.

 If the endpoint is protected by CrowdStrike. I am only to access this application through a CrowdStrike protected device. 

We have been using CrowdStrike as a tool now for the last three months.

The stability may be too early to judge, as we are still in a POC. However, when we see the product, it is very, very stable.

We didn't go with the Basic version. We went with Superior. Even the insurance companies are also sold on this product. 

We find that the solution is very, very scalable as a tool and it can completely manage and protect the endpoint. It offers around 99.99% of your protection and assurance and can scale up however much you like.

We have implemented it for approximately 200 users as a POC. We are ready to have a contract with CrowdStrike and we will be implementing it for 700 users in the end, so we will scale it from the POC when we begin to officially use it.

Due to the fact that we are still running a POC, we have direct access to the principal on the contract. They have given us a lot of confidence in the product and they are always available alongside the system integrator. We basically have two layers of support.

At this initial stage, if there is any troubleshooting needed, or any type of support is required, the system integrator will provide this to us. If we need to escalate to support for some reason, we have agreed to have CrowdStrike themselves look into any issues.

So far, it's been an effective system and we are satisfied with the level of support we've received.

We were using Symantec products, which were Symantec EndPoint Four and Five. We found that the latest modules needed additional tools to protect us. There were multiple tools needed at various levels. There was complexity in increasing users on this platform. It also took a more traditional approach to security, and we were looking for something more advanced that had advanced AI and ML capability.

We evaluated CrowdStrike and we found it satisfactory in our environment. Therefore, we decided to change to it from Symantec.

The initial setup is very, very straightforward, and very easy to use. So far, we've found it very easy to drill down to the root cause.

This is a new area and product for us, so we decided to start using it as a POC. We started in March, or the end of February, of this year, and we have done a POC for some of our users. We'll be going forward with a full implementation and increasing our usage.

In terms of maintenance, I don't find there's much of a requirement for it. It is very easy to maintain. For monitoring and reporting purpose, we have access to a dashboard. Our security can take a look at everything themselves. We also have team members that are capable of configuring this product. That will help us to reduce the requirement of manpower in the long run.

We had a system integrator partner that assisted us with the POC.

I'm not sure what the exact cost of the solution is.

We're a customer. We don't have a business partnership with this solution.

I'm not sure which version of the solution we're using right now. It is the latest, as far as I know. We're currently running a POC with it.

In today's environment, it's very crucial to protect a company from ransomware, and malware. We focus mainly on avoiding these types of attacks. We're always interested in the latest tools that have the latest techniques and are effective in our environment.  

On top of that. we've noticed during the pandemic, there are even more threats happening. We need to focus most of our energy on the endpoints which are basically connected to an unprotected network.

The focus on the endpoints has to be increased at this point in time to ensure we have maximum protection. We prefer to have a cloud-based product rather than an on-premise-based product to protect our data and our endpoints. Therefore, we may need to move to a cloud-based protection suite. Other companies should also consider this. Whether they choose a product like CrowdStrike, Cortex, or Cylance is up to them.

I'd rate the solution eight out of ten.

We are using Crowdstrike Falcon XDR for security.

The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions.

Crowdstrike Falcon XDR can improve the integration. There are some locks on the cloud to on-premise integrations.

I have been using Crowdstrike Falcon XDR for approximately one year.

Crowdstrike Falcon XDR is a highly stable solution.

Crowdstrike Falcon XDR is scalable for what we use it for. We are using the maximum number of endpoints, which is 1,000.

The support from Crowdstrike Falcon XDR is of a middle level. It is not good and it is not bad.

I rate the support from Crowdstrike Falcon XDR a six out of ten.

Neutral

We were previously using FireEye EDR. We switched to Crowdstrike Falcon XDR because we were facing a lot of issues, such as false positives.

The initial setup of Crowdstrike Falcon XDR is easy. We installed it manually, and it took us approximately one month to complete the implementation of the solution.

I rate the setup of Crowdstrike Falcon XDR an eight out of ten.

We did the implementation of Crowdstrike Falcon XDR in-house. We use two engineers for the maintenance and it is simple. 

We evaluated SentinelOne before choosing Crowdstrike Falcon XDR.

My advice to others is this solution is easy to deploy, and there is no planning required.

I rate Crowdstrike Falcon XDR a nine out of ten.

We use CrowdStrike for endpoint protection. 

As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage. 

I would like to see equal support across all versions. Aside from that, I would say most of the features are there. 

We have been working with the solution for six months. 

Yes, CrowdStrike is stable.

The solution is scalable, we have 1900 users. 

We have only required our local support, they have been sufficient for our needs. 

We previously used a Symantec product, but there was no local vendor support so we switched to CrowdStrike Falcon. 

The initial setup is straightforward, we deployed in two to three weeks. 

We implemented the solution through our vendor, they proposed the solution. 

As the solution is a preventative measure, it's hard to say exactly what the ROI is. 

We have a yearly subscription and find the price to be good. I'd give it a rating of four out of five for price, we got a good discount. 

I would rate this solution an eight out of ten. There is still some grey area for us, as we haven't been using the product long enough to give a full evaluation of all the features. 

We use this solution for next generation anti-virus protection and detection. We are a premium partner of Crowdstrike. 

The EDR and XDR features have been most valuable.

For CrowdStrike to work, all the machines need to have an internet connection. This makes it challenging to assist customers without an internet connection. We would like to have a mechanism or relay to make this possible.  

I have been using this solution for two years. 

This is a stable solution. I would rate it a five out of five. 

This is a scalable solution because it is cloud based. 

If customers want technical support, they need to subscribe to a special service that they need to pay for. When it comes to CrowdStrike, customer use the different support services as per their needs. By default, they don't provide the telephonic support.

I would rate the support a four out of five.

Positive

The initial setup is very straightforward and required two people. I would rate it a four out of five. It take approximately one week to set up. 

We receive good ROI when using this solution. I would rate it a four out of five. CrowdStrike offers a breach warranty which greatly reduces risk for customers. 

When it comes to licensing, customers can choose a bundle or select licences based on the specific features they would like access to. This solution comes with premium pricing. It is approximately 20 to 30% more expensive than competing solutions. 

I would rate the pricing a three out of five. 

I would advise others to tell their customer upfront that staying connected to the internet is very critical to the use of this cloud based solution. 

I would rate this solution an eight out of ten.

CrowdStrike Falcon is working on our production servers.

CrowdStrike Falcon is a very light solution. It does not use too much processor or RAM.

In the future release of CrowdStrike Falcon, they should add a sandbox feature.

I have used CrowdStrike Falcon within the past 12 months.

The solution is stable.

CrowdStrike Falcon is scalable. We have approximately 400 servers using this solution.

We have plans to increase the usage of this solution in one or two years.

We used technical support for the implementation of the solution and it was a good experience. They know the products well and they were able to give us all the answers to the questions that we had.

The setup is really easy. The full deployment took two months.

For the deployment of the solution, we used a three-person team and for the maintenance, we use the whole infrastructure team of four people.

The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees.

Before choosing CrowdStrike Falcon we evaluated Sophos and Microsoft solutions.

The product is really good, but there is a lot of additional features that you need to have for it to be a complete solution. Be sure that your budget is enough to acquire the complete solution that you need.

I rate CrowdStrike Falcon a ten out of ten.