Hamad Khan - PeerSpot reviewer
L1 System Engineer at a tech services company with 11-50 employees
Real User
Top 5
A reliable and affordable tool that provides good features and technical support
Pros and Cons
  • "The product is reliable."
  • "The network features are not good."

What is most valuable?

The product has a low cost. The product is reliable.

What needs improvement?

The network features are not good.

For how long have I used the solution?

My organization has a partnership with Dell.

What do I think about the stability of the solution?

The tool’s stability is good. I rate the stability a nine out of ten.

Buyer's Guide
Dell PowerConnect Switches
April 2024
Learn what your peers think about Dell PowerConnect Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the scalability of the solution?

We have multiple customers. Each customer has around 100 users.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The solution is not popular in the market. Cisco and other brands are more popular. The customers often choose Cisco. Cisco is known for its good network features.

How was the initial setup?

The initial setup is easy. The tool doesn’t provide a GUI. Other products provide GUI. The time taken for deployment depends on the configuration and how the servers and nodes are connected.

What's my experience with pricing, setup cost, and licensing?

The product has a low price for the features it provides. The price is comparable to other brands like HPE. The solution is worth the money.

What other advice do I have?

It is a good solution with good features. Overall, I rate the tool a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Office Systems Analyst at Suffolk County Government
Real User
Top 20
A cost-efficient solution that provides good technical support but is difficult to configure
Pros and Cons
  • "The solution’s technical support is good."
  • "The IOS software that is used on the switches could be improved."

What is our primary use case?

Dell PowerConnect Switches are the main switches we use for our users.

What is most valuable?

The solution’s technical support is good.

What needs improvement?

The IOS software that is used on the switches could be improved. The solution is a little cumbersome to configure and get them up in the environment.

For how long have I used the solution?

I have been using Dell PowerConnect Switches for six years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a six out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've previously used Cisco switches. I switched to Dell PowerConnect Switches because it was less expensive and more cost-efficient.

How was the initial setup?

The solution’s initial setup was a little complex. Two people were involved in the solution’s deployment.

What was our ROI?

We have seen a return on investment with Dell PowerConnect Switches.

What's my experience with pricing, setup cost, and licensing?

The solution is less expensive and more cost-efficient.

What other advice do I have?

Users will take a little time to configure the solution and get things up and running. However, the solution is pretty stable once it's up and running.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Buyer's Guide
Dell PowerConnect Switches
April 2024
Learn what your peers think about Dell PowerConnect Switches. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Technical Consultant at KPN IT Solutions - Trusted Services
Real User
Top 5Leaderboard
Well-priced and stable solution
Pros and Cons
  • "PowerConnect Switches' stability is satisfactory."
  • "Dell is sometimes slow to provide updates to firmware."

What needs improvement?

Dell is sometimes slow to provide updates to firmware. In the future, I would like PowerConnect Switches to be more secure and more manageable in web-based environments.

For how long have I used the solution?

I've been using PowerConnect Switches since before 2018.

What do I think about the stability of the solution?

PowerConnect Switches' stability is satisfactory.

What's my experience with pricing, setup cost, and licensing?

PowerConnect Switches are priced well.

What other advice do I have?

I would give PowerConnect Switches a rating of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network and Telecommunication Manager at a educational organization with 201-500 employees
Real User
Top 5
A stable and scalable product that is worth its money
Pros and Cons
  • "The product is cheap."
  • "The product needs to improve in terms of reports and backups."

What is our primary use case?

We do not use the product for access but for storage. We use it to connect to the storage. 

What is most valuable?

The product is cheap. 

What needs improvement?

The product needs to improve in terms of reports and backups. 

For how long have I used the solution?

I have been working with the product for four to five years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The tool is scalable. 

How are customer service and support?

The product's support is good and proactive. There are times when they see the problem beforehand. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup depends on the features that you need. The documentation is good. I don't see any problem with the solution's configuration. The tool's deployment can get completed in just a few hours. The solution's maintenance is good. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than Cisco and licensing is yearly. We have to pay additional costs for support. 

What other advice do I have?

I would rate it a nine out of ten. The solution is a good switch but there is a learning curve for it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Administrator at a construction company with 51-200 employees
Real User
Top 20
Low-maintenance with fair pricing and helpful support
Pros and Cons
  • "Dell offers very good support."
  • "The pricing could always be a bit lower."

What is most valuable?

The ease of configuration and ease of use are great.

The solution is stable.

There's no maintenance required.

Dell offers very good support. 

What needs improvement?

I do not need any features added. I have no notes for improvement.

The pricing could always be a bit lower.

For how long have I used the solution?

I've been using the solution for ten years. I've used the solution for a while at this point. 

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We don't really deal with scaling. We are a small shop. It's likely better for smaller companies as opposed to large enterprises. 

How are customer service and support?

I've used technical support in the past and have found them to be helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

We do not require a lot of maintenance when dealing with the solution. This solution is deployed on-premises, not on the cloud. 

What's my experience with pricing, setup cost, and licensing?

They are in a good price range for us. We do not find the solution to be too expensive. That said, we'd always like to see lower pricing. 

What other advice do I have?

We are a customer and end-user. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a media company with 51-200 employees
Real User
Multitasking tool undermined by difficult configuration
Pros and Cons
  • "The most valuable feature is its ability to multitask."
  • "An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved."

What is our primary use case?

My primary use cases of this solution are for wireless, routing, and filtering. For example, we use one as an edge router for our DMZ, so people from outside can reach several DMZs from our enterprise organization.

What is most valuable?

The most valuable feature is its ability to multitask.

What needs improvement?

An area for improvement would be that it's very hard to configure if you're not familiar with the UI or CLI of the product. The UI itself could also be improved.

For how long have I used the solution?

I've been using this solution for ten to twelve years.

What do I think about the stability of the solution?

The stability of this product is ok.

What do I think about the scalability of the solution?

This solution is fairly scalable, though it is limited by the size of your CPU.

How are customer service and support?

Technical support tends to give conflicting advice on how to configure the product.

Which solution did I use previously and why did I switch?

I previously used Cisco ACI and Cisco Wireless but switched because of their pricing.

How was the initial setup?

The initial setup was very complex.

What about the implementation team?

I implemented this solution myself.

What's my experience with pricing, setup cost, and licensing?

This product is fairly cheap compared to its competitors, and there are no additional costs.

Which other solutions did I evaluate?

I evaluated Cisco, Meraki, Ruckus, and SonicWall.

What other advice do I have?

This is a very good product, and it can be used lightly, but you have to understand how it works before implementing it. I would give this product a score of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Infrastructure Administrator at PCC Intermodal
Real User
Easy to set up and configure with excellent pricing
Pros and Cons
  • "The functionality is very good."
  • "We've only been using the solution for half a year. We haven't run into any issues, but maybe over time, that may change. It's too soon to tell. Offhand, there aren't any features that are lacking."

What is most valuable?

We can configure it on our own and it works well. We don't need to do many changes on the device.

Its configuration is similar to Cisco switches. We don't have any unexpected problems with this solution.

The pricing is quite good.

The functionality is very good.

What needs improvement?

We've only been using the solution for half a year. We haven't run into any issues, but maybe over time, that may change. It's too soon to tell. Offhand, there aren't any features that are lacking.

For how long have I used the solution?

We have been using the solution for half a year.

What do I think about the stability of the solution?

The solution is very stable. Once we set them up we don't need to worry about them anymore.

How are customer service and technical support?

We've reached out to technical support, and we've had a good experience. Dell offers very good support.

Which solution did I use previously and why did I switch?

We also use Cisco switches. They are very similar to this solution. Cisco and Dell have the same functionality. For Dell, however, it's two devices in one cluster. Still, it's very similar. I don't see any big difference between Cisco and Dell.

How was the initial setup?

The initial setup is straightforward. It has an easy configuration. Once it's set up, you can basically walk away and forget it. 

What's my experience with pricing, setup cost, and licensing?

Dell costs less than Cisco. Cisco, in comparison, is about four times more expensive.

What other advice do I have?

We're just customers. We aren't partners with Dell.

The solution is fairly easy to use. We configured it and plugged it in, and now it works without a problem. We haven't had any issues with this platform after a year and a half of use.

We don't have any use cases with these devices currently. We do have corporate support from Dell because we bought switches and servers. I don't administrate servers, I only administrate on network infrastructure. 

The implementation we've done so far has been quite small. However, Dell is very good for big companies.

I'd recommend people buy the solution. It's much less expensive than Cisco, and yet it has the same functionalities.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of operations and projects at SERTEI Soluciones Informáticas
Real User
Good throughout, compatibility, price, and stability
Pros and Cons
  • "Its throughout and compatibility are the most valuable."
  • "There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work. The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell."

What is our primary use case?

We use it in various environments for different customers.

What is most valuable?

Its throughout and compatibility are the most valuable. 

What needs improvement?

There should be more port options in this switch. Currently, it has 24 or 48 ports. However, some of our customers require only 8 ports, but I have to put a switch with 24 ports. They should provide smaller solutions and complimentary access point for companies like ours with a low quantity of work.

The main issue with this product is branding. They should improve their branding and promote their brand more in Mexico. Customers are more aware of brands like Cisco as compared to Dell.

For how long have I used the solution?

I have been using this solution for five or six years.

What do I think about the stability of the solution?

It has good stability. I am happy with its stability. 

What do I think about the scalability of the solution?

It is expensive to scale. Our clients are medium and large organizations.

How are customer service and technical support?

Their technical support is good. Sometimes, there is a delay in the replacement of the parts, but they are generally good. Their documentation is also generally fine.

How was the initial setup?

The initial setup depends on the environment. Sometimes, I need the inter-VLAN or layer 3 feature, which can be complex. In some of the modes, it is plug and play.

What's my experience with pricing, setup cost, and licensing?

Its price is okay. Sometimes, it is lower than a Cisco solution.

Which other solutions did I evaluate?

We evaluated Cisco, HP, Aruba, and Brocade. In most cases, the clients decide based on the brand and the price.

What other advice do I have?

I would rate Dell PowerConnect Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerConnect Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Dell PowerConnect Switches Report and get advice and tips from experienced pros sharing their opinions.