Senior Systems Engineer at Prosperity Bank
Real User
Easy to use and we can add LUNs or space without interruption to end-users
Pros and Cons
  • "We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity."
  • "I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need."

What is our primary use case?

Unity is utilized primarily for our vSphere/vCenter environment. It is where we keep all of our data stores and all of our LUNs and anything to do with our vSphere environment. We really don't usually assign any LUNs directly to servers.

How has it helped my organization?

We have a large cluster environment and these are active clusters. There are times where the SQL cluster environment starts to get full and it's really easy to add a LUN or space without interruption. The customer is not even aware that the volume is about to run out of space. We can always just add more space and do data recovery for DRs without the customer's knowledge.

What is most valuable?

One of the features that I find most valuable is that it is easy to access. We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity.

For how long have I used the solution?

The solution has been around in our environment for about five years. I've only been exposed to it for the past year and a half.

Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,277 professionals have used our research since 2012.

What do I think about the stability of the solution?

My impression of the stability is all positive.

What do I think about the scalability of the solution?

We can always add more storage or more devices or more disks. There's always room for growth and it's easy to implement.

This is our primary source of storage and we plan to increase our usage. There's an objective coming in 2022 to increase storage. We have several terabytes and we are constantly chewing that up so there is an effort underway to expand.

How are customer service and support?

I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need.

Once we are able to get in touch with someone, and we have an engineer working with us, it's great the way they follow up. They constantly keep in touch with us whenever we have issues. They help schedule any type of upgrades and get them implemented. Overall, support has been very helpful.

And anytime there are notices of updates and upgrades, support keeps us involved and engaged.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We went to the Unity because of cost. I wasn't involved in the purchase of it, but the VPLEX maintenance was getting costly and it felt like the Unity was newer technology. The technology was better, the interface was better, interacting with it was better. It is a lot easier to use than the VPLEX. We figured it was a better solution than what we had and one that gave us more flexibility

How was the initial setup?

The initial setup was straightforward. It was very easy to set up.

Ours was a pretty large deployment. The Unity replaced our VPLEX environment so when we put the Unity in we had to do a lot of migration conversion from VPLEX to Unity. That was a process because we had a lot of VMs and data stores move. It took us about a day and a half to do everything.

We have five engineers who work on it, or who actually touch it or provide hands-on support for it. As far as the end-users go, we have about 500, and they have no idea they're on a Unity. What they know is that when they pull their machines up, they have storage and data.

What about the implementation team?

We used CDW. Our experience with them was outstanding. They're great. I have no issues at all. CDW just did an outstanding job.

What was our ROI?

The return on investment is in the fact that it meets all of our storage needs and in the ease of expanding it. It's also seen through the fact that we can work on the environment without interruption to the end-user.

What other advice do I have?

Do your due diligence. Check it out to see if Unity is something you can use for your environment. It is definitely worth looking into. Give it a try.

As far as the solution's functionality goes, I see no areas in need of improvement. Everything is functioning completely adequately. I have no complaints and no issues. I have no negative feedback. The implementation was easy and straightforward. Doing our recovery points is pretty straightforward. It is easy to access through a browser. We can add and remove LUNs on-the-fly with no impact at all to our environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Manager - Storage & Backup at a healthcare company with 10,001+ employees
Real User
Easy to use and provides storage with high IOPS and low latency
Pros and Cons
  • "The All-Flash models are pretty fast for the vast majority of our remote workloads."
  • "We would like to see the concept of Storage Groups brought back to this product line."

What is our primary use case?

We use this solution for remote sites with greater than 20TB & less than 100TB in block storage requirements. We utilize Dell EMC Unity 350f for ESX hosts and some CIFS & NFS NAS needs. We also use these arrays for DR needs to help control cost for primary block storage needs.

How has it helped my organization?

The Unity Arrays are easy to deploy and maintain. The All-Flash models are intuitive and easy to work with, in addition to providing high IOPS with low latency to support Business Critical applications. Because of the newer features and performance, it's easy to maintain and support remotely.

What is most valuable?

The All-Flash models are pretty fast for the vast majority of our remote workloads.
Encryption (data at rest - DAR) is easy to implement and has very little performance overhead.

CloudIQ SaaS is also a nice touch and is available for free. You can remotely monitor the health and performance of the arrays online or via a mobile app.

What needs improvement?

We would like to see the concept of Storage Groups brought back to this product line. Manually assigning new LUNs & removing LUNs at sites with a few ESX hosts in a cluster is fairly easy and straightforward, but when you have large clusters with twenty to thirty hosts, this becomes a burden.  Because of this, we have limited the use of Unity systems in our larger data centers.

For how long have I used the solution?

Between two and three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
May 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,277 professionals have used our research since 2012.
IT Manager at a energy/utilities company with 10,001+ employees
Real User
Consistency Groups and integration of SAN and NAS make replication simple for us
Pros and Cons
  • "They've integrated NAS and SAN pretty well. It made replication very simple. Because one of our systems has a lot of LANs, for it to replicate we have Consistency Groups in there. That's something that is really helpful, making sure that everything is working not just for replication but for backups as well."

    What is our primary use case?

    We use it for SAN and NAS, pretty much all of our VMware and ERP systems; everything for storage. It' working out very well. We just moved into it

    What is most valuable?

    They've integrated NAS and SAN pretty well. It made replication very simple. Because one of our systems has a lot of LANs, for it to replicate we have Consistency Groups in there. That's something that is really helpful, making sure that everything is working, not just for replication but for backups as well. Pretty much everything we need is there.

    What needs improvement?

    We're probably going to be looking into vSAN just to minimize the footprint. We've already minimized the footprint going from VNX to the Unity, but as we're virtualizing more and more, once we're completely virtualized, we'd probably be looking into vSAN through either VxRail or VxRack, and go that way. The smaller the footprint at the data center, the less cost there is.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    So far, we've had no issues. We've been running the Unity for about half a year now; no issues with stability at all.

    What do I think about the scalability of the solution?

    We've only had it for a short time so we haven't had to scale up. We got it scaled to our needs with a little bit of growth put on there.

    How is customer service and technical support?

    The team that we got to help us implement it were spot on. They really did do a great job. There were a few cases where we had to pull in some more experienced guys for the networking aspect of it, for the NAS, as there were some issues. But everything else was spot on.

    How was the initial setup?

    The initial setup was fairly simple because they were able to take all of our information from the VNX and size it appropriately, have all the LUNs set up. The only complex part about it was how we were going to do the SAN to SAN replication, which involved getting everybody on all of the equipment on the latest code, to make sure that we could actually go ahead and replicate. That took some extra work to get that done, but in the end, it was all taken care of and we got replication going.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable. We're using the Flex on Demand pricing. It's really good for us when we pay for what we use. It made it easy to get it inside since it's an OpEx and instead of CapEx expense.

    I can't say enough about the Flex on Demand because it gives you the agility you need. You can get it in there so easily. You don't have to be fighting with the CFO about how much it costs. It's a lot easier.

    What other advice do I have?

    It's a really good buy.

    We're about to replace a VNX with a Unity in our DR facility. We love that it's only taking about half a rack of space versus the rack-and-a-half that we have for the VNX. That's really good. We're going to be doing SAN to SAN replication. We currently have that going on between the Unity and the VNX using RecoverPoint Appliances, but then it's going to be Unity to Unity after we're done.

    I'm very happy with the Unity right now.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Managing Director at Infowhiz
    Reseller
    Top 20
    My customers are impressed with the new software-defined storage features
    Pros and Cons
    • "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
    • "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."

    What is our primary use case?

    I use Unity XT to virtualize the customer's environment into scalable architecture. 

    What is most valuable?

    I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it. 

    What needs improvement?

    Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it. 

    For how long have I used the solution?

    I have used Unity XT for three years. 

    What do I think about the stability of the solution?

    I rate Unity XT nine out of 10 for stability. Our customers are pleased with it. 

    What do I think about the scalability of the solution?

    Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users. 

    How are customer service and support?

    Dell's support is responsive. 

    How was the initial setup?

    Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server. 

    What's my experience with pricing, setup cost, and licensing?

    We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes. 

    Which other solutions did I evaluate?

    We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.

    What other advice do I have?

    I rate Dell Unity XT nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    GM IT Infrastructure at MSSL
    Real User
    High performance, simple installation, and proactive support
    Pros and Cons
    • "The solution overall has high performance."
    • "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."

    What is our primary use case?

    We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.

    What is most valuable?

    The solution overall has high performance.

    What needs improvement?

    Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.

    Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation. 

    For how long have I used the solution?

    I have been using Dell EMC Unity XT for approximately 20 years.

    What do I think about the stability of the solution?

    The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.

    We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.

    What do I think about the scalability of the solution?

    We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.

    We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.

    How are customer service and support?

    The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.

    Which solution did I use previously and why did I switch?

    We have not used a solution previously.

    How was the initial setup?

    The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.

    The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.

    What about the implementation team?

    We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.

    What's my experience with pricing, setup cost, and licensing?

    There is not a license required for the use of the solution. We purchased a maintenance contract.

    Which other solutions did I evaluate?

    We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.

    What other advice do I have?

    I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.

    I rate Dell EMC Unity XT a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Director at a manufacturing company with 10,001+ employees
    Real User
    It is lightning fast, low on power and heat, and has a small footprint with great performance
    Pros and Cons
    • "It is lightning fast, low on power and heat, and has a small footprint with great performance."
    • "As the solution continues to grow and gain more traction, things will come up that will just continue to deepen the integration between VMware, vCenter, and all those other components. Anything in the divisibility there and additional tools is always great."

    What is our primary use case?

    We use it for our converged infrastructure in our VxBlock.

    We put all our applications on it since it is our back-end storage. We have just one storage area that we dump everything on and scrape for all of our mixed workload use.

    How has it helped my organization?

    It is a streamlined single giant storage area. It is all fast, so we can throw all of our mixed workloads at it. It just simplifies the deployment of things because we don't have to sit there and think about where we want to put stuff or what needs what.

    What is most valuable?

    Speed and flexibility are the most valuable features.

    It has great mixed work load use, which is nice because we keep growing things for our VxBlock. 

    It's great on power consumption, as there is no spinning disk. 

    It's super-fast, and you can't go wrong with that. It's helped us across the board to standardize on something very simple.

    We use all the data service features and click all the options.

    What needs improvement?

    As the solution continues to grow and gain more traction, things will come up that will just continue to deepen the integration between VMware, vCenter, and all those other components. Anything in the divisibility there and additional tools is always great.

    What do I think about the stability of the solution?

    It is super stable. I haven't had any issues with it.

    What do I think about the scalability of the solution?

    The scalability is great. We haven't hit any issues with scaling at this point.

    How are customer service and technical support?

    Thankfully, we haven't had to deal with technical support yet.

    Which solution did I use previously and why did I switch?

    We were standing up a new data center, so it was easier to standardized on one storage subsystem. We had been using VNXe and XtremIO with a mix of other Dell EMC products. It was just nice for this mixed workload use to have a single solution in Unity.

    How was the initial setup?

    The initial setup was super straightforward. I pointed it where I wanted it to go, and they put it there.

    What about the implementation team?

    We used VCE for the deployment, and they were great.

    What was our ROI?

    It is a brand new data center, so we haven't quite seen the ROI yet. Just from an overall power and heating usage, it costs substantially less than some of our existing solutions.

    Which other solutions did I evaluate?

    We only had EMC on our shortlist.

    What other advice do I have?

    It is lightning fast, low on power and heat, and has a small footprint with great performance.

    If you don't know your mixed use case, or what you're going to do with it, it's a nice mixed use storage subsystem. It easily integrates with great visibility. It is very easy to maintain and operate. It is just a nice platform, especially if you're setting yourself in a new direction and you don't quite know what you're doing.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    SAN Administrator at a energy/utilities company with 10,001+ employees
    Real User
    Dynamic Pools allow us to pop in one or two drives when needed, instead of adding a whole RAID set
    Pros and Cons
    • "I don't think I've ever seen latencies above 10 milliseconds unless it was something that wasn't the array that was messing up. The thing is rock-solid."
    • "The UI itself is fantastic, and the ease of administration is far better than Unisphere or Navisphere ever were. It's very easy to manage. The fact that it has built-in APIs means our automation people can help us automate a lot of tasks, and that has been helpful. And, of course, it's really fast. Obviously, that doesn't hurt anything at all."
    • "We just recently started using the Dynamic Pools, so while it's scalable, we actually find it valuable that we can just pop in one or two drives when we need to, instead of having to add a whole RAID set. That has actually been very handy for us."

      What is our primary use case?

      Our primary use case for Unity - we use the All-Flash, we don't use the Hybrid array - is as our go-to source for all of our virtualized Oracle Databases. We've moved about 95 percent of our Oracle Databases to Unity. There are a few extremely high-profile databases that nobody wants to move. Nobody wants to touch them. But pretty much everything else is on Unity. We're starting to branch out and put just regular, general purpose load on there. And we also recently put all of our Exchange environment on there as well.

      We started going down the path of doing the vCenter integration, but we just ran out of time for testing it. That's on our bucket-list of things to do, because that'll make it even easier. But we haven't hit that yet.

      As far as how Dell EMC Unity XT has performed, I don't think I've ever seen latencies above 10 milliseconds, unless it was something that wasn't the array that was messing up. The thing is rock-solid.

      How has it helped my organization?

      We've recently gone from a five-man team down to two, not because of the Unity solely, but we haven't necessarily had to replace everyone. We've been able to consolidate a lot of VNXs into just a couple of Unity's. We have less to manage and we need fewer people.

      As far as the simplicity goes, adding hosts is easier. Everything is just about automatic. We're used to those old VNX1s, which are running Windows CE. Using the CLI on those is a little clunky, while logging into the CLI on the Unisphere is easy. It just makes sense, especially if you're used to Unix, because it's a Unix-based system. It's all-around easier to use.

      What is most valuable?

      • Being that we are heavily invested in VNX1s, the UI itself is fantastic, and the ease of administration is far better than Unisphere or Navisphere ever were. It's very easy to manage.
      • The fact that it has built-in APIs means our automation people can help us automate a lot of tasks, and that has been helpful.
      • And, of course, it's really fast. Obviously, that doesn't hurt anything at all.

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      At this point, we've only had one major issue, and we've had two of the systems in-house for a year and a half. The issue was fixed within a matter of hours by support. In that same year and a half, we've had a lot of other pieces of equipment that have had a lot of other issues, so the stability is great, at least for us.

      What do I think about the scalability of the solution?

      We just recently started using the Dynamic Pools, so while it's scalable, we actually find it valuable that we can just pop in one or two drives when we need to, instead of having to add a whole RAID set. That has actually been very handy for us. A lot of the time, as a government organization, we don't always get all the money we ask for. Sometimes, the money that gets slated to us gets pulled out, last-minute, so we're trying to buy drives and hoard them. We always put drives in last-minute, and that's been extremely helpful.

      I know that's not exactly the question in terms of scalability, but that has been more helpful to us than being able to add a zillion disks at a time. Being able to add onesies, twosies to a pool is really helpful.

      How was the initial setup?

      The initial setup was very easy. I don't really remember any "gotchas."

      Which other solutions did I evaluate?

      We're a Dell EMC shop, we don't have any other storage vendors, so we don't really do a good job of looking into the storage vendors either. We have a good relationship with Dell EMC, we have a good sales guy and a good technical account manager. We trust them. When we told them that we had a lot of people asking for all-flash, that was the choice. We don't use enterprise-level stuff, we don't use VMAX. So we went with Unity.

      When selecting a vendor, the relationship with the technical support is pretty important. We've been a Dell EMC shop for a long time, so there are some guys in the tech support whose emails I have. I don't necessarily have to open up an SR. If I just have a question I can just email them and I'll usually get a response in a day or two. That keeps me from having to do some of that paperwork. The other thing, when selecting a vendor, if I were the number-crunching guy: Obviously a vendor who's willing to work on price is always going to be helpful.

      What other advice do I have?

      A piece of advice when it comes to research is to try to find another company that's using what you're considering. After you talk to the salespeople, after you get the dog and pony show, have them connect you with somebody who's using it, who they trust - maybe even someone you know or have some contact with - and get their thoughts about it. You usually get a lot more truth from those kinds of conversations.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      GeorgeKaravitis - PeerSpot reviewer
      Owner at Digital Horizon
      Reseller
      Top 5
      Effective data compression, reliable, and performs well
      Pros and Cons
      • "The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good."
      • "The price of Dell Unity XT could improve."

      What is our primary use case?

      Dell Unity XT is used via iSCSI as a storage system for our infrastructure.

      What is most valuable?

      The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good.

      What needs improvement?

      The price of Dell Unity XT could improve.

      For how long have I used the solution?

      I have been using Dell Unity XT for approximately one year.

      What do I think about the stability of the solution?

      Dell Unity XT is a stable solution.

      What do I think about the scalability of the solution?

      The scalability of Dell Unity XT is good, it can scale well.

      We have many VMs that are using the solution. We have plans to increase the usage of the solution.

      How are customer service and support?

      I have not used the support from Dell Unity XT.

      Which solution did I use previously and why did I switch?

      We used other Dell solutions prior to Dell Unity XT and we use Synology for more simple projects.

      How was the initial setup?

      The initial setup of Dell Unity XT is straightforward.

      What about the implementation team?

      We did the deployment of Dell Unity XT in-house. We have three engineers that do the maintenance and support of the solution.

      What's my experience with pricing, setup cost, and licensing?

      The price of Dell Unity XT could improve. However, it is a one-time purchase.

      What other advice do I have?

      I rate Dell Unity XT a nine out of ten.

      Which deployment model are you using for this solution?

      Private Cloud
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2024
      Product Categories
      All-Flash Storage
      Buyer's Guide
      Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.