Relationship Manager at Snapnet Ltd
Real User
Top 5Leaderboard
Good tool for observability for storing and analyzing data
Pros and Cons
  • "It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
  • "There are potential improvements based on our client feedback, like unifying the licensing cost structure."

What is our primary use case?

Elastic has a lot of products. The one I'm most familiar with is Elastic Observability. It's designed to monitor our applications within an organization. It gives managers visibility into the activity and functionality of applications within the network. I've worked with it both on-premises and in the cloud. It helps us monitor applications and identify any issues. For example, we can see if an application is calling on a database if there are any delays or errors, and what might be causing those problems. It can also give us a proper view of the number of transactions done on the database and other information. It's not just pulling data for us; it's giving us real-time insights into the activities and functionalities of our applications within our network environment.

What is most valuable?

When users understand the root cause of the problem, they spend less time resolving it. The number one benefit is end-to-end stability. It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all your cloud-based and on-prem applications. It also simplifies issue resolution, leading to faster resolution times and optimized performance. It is achieved through numerous tools, metrics, and application performance fine-tuning systems, ensuring a smooth user experience. That's why many enterprises seek this kind of solution. It provides valuable insights into potential security vulnerabilities, enabling pre-emptive measures and safeguards for your data assets. Then there's data-driven decision-making, which is very important! It breaks down data silos by ingesting all the telemetry data (metrics, logs, etc.) into a single, scalable platform with a contextual data model. This flexibility allows you to collect and visualize any data from any source. Essentially, it pulls data from all sources and guides you in making data-driven decisions for capacity planning, resource allocation, and risk mitigation. Finally, it also fosters collaboration across IT teams.

What needs improvement?

There are potential improvements based on our client feedback, like unifying the licensing cost structure, which might be helpful for clients. This room for improvement is from my perspective as a salesperson. Because when I give customers the pricing information, they might wonder why there are two different licensing models, unlike competitors like BeyondTrust or Delinea. Delinea also has the same thing with the code.

For how long have I used the solution?

I have been with this solution for more than six months.
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What do I think about the stability of the solution?

It's very, very stable. Most times, I go through the demo sites, which allows understanding of functionalities and use cases and all of that. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the scalability a nine out of ten.

How are customer service and support?

The customer service and support are very nice.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Delinea, ManageEngine, BeyondTrust, IBM and WALLIX. But compared to Elastic, they lack the same level of artificial intelligence capabilities. It's like an all-encompassing package with tons of features. One of those features is the ability to pinpoint the root cause of any problem, whether it's code issues (like it was not written properly), developer errors, or anything else. It goes beyond just surface-level troubleshooting and digs deep to give you the real why. That's what sets it apart from the others. Imagine an application is having some issues. Elastic can tell if it's faulty code, a developer mistake, or anything else. It gives you the true root cause, not just the surface-level symptoms. That's its strength and why it stands out as the industry standard.

How was the initial setup?

The initial setup is not complex to me. I've seen it displayed before in a demo presentation with Jakadaz. The solution is not difficult to use. It's very easy. Even as a non-technical person, I could interact with the application.

What about the implementation team?

The deployment doesn't take long because we have experts who can help. It's available both in the cloud and on-premises, so it depends on the customer's choice.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution. It is not expensive.

What other advice do I have?

I would rate it a nine out of ten for now. It has a lot of features compared to other solutions. Its comprehensiveness and range of features are what make it stand out for application monitoring. I highly recommend it. It's very good because it's efficient, highly scalable, and has high availability. Additionally, cost-effectiveness is crucial in Nigeria due to exchange rates. Organizations need solutions that are affordable, and Elasticsearch fits the bill. I would absolutely recommend it to any organization.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Walter Renzo Muñoz Arellano - PeerSpot reviewer
Solution Archietect at Simi.OS
Real User
Good for building robust, competitive projects; good tech support
Pros and Cons
  • "Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10."
  • "Elastic Enterprise Search's tech support is good but it could be improved."

What is our primary use case?

We use Elastic Enterprise Search to develop robust and competitive projects. 

What is most valuable?

We provide clients with a chance to upload a file. They have all the accounts and transactions that they want to do and we have a limit of 10,000. In two minutes, they can have the 10,000 transactions in their accounts.

What needs improvement?

I would like to see Elastic Enterprise Search focus on interbank transfers, maybe in another way of payments. We have a feature focused on online interbank transfers. But, it would be good to see current payments for workers. They could also provide this same product to the retail clients. The price support could be improved as well. 

For how long have I used the solution?

We have been using Elastic Enterprise Search for about a year and a half.

What do I think about the stability of the solution?

Elastic Enterprise Search is stable. On a scale of one to 10, with one being not very stable and 10 being very stable, I give Elastic Enterprise Search a nine. 

What do I think about the scalability of the solution?

Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10. 

How are customer service and support?

Elastic Enterprise Search's tech support is good but it could be improved. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is difficult. On a scale of one to 10, with one being very difficult and 10 being very easy, I would rate Elastic Enterprise Search a two. 

We are continuously integrating new features. Everything we added this month took about a day each to deploy. We have 22 software engineers on the project, along with two tech leads and one solution architect.

What's my experience with pricing, setup cost, and licensing?

The price we pay for Elastic Enterprise Search is very high. We have a complicated banking project with a lot of components, developers, and features. 

On a scale of one to 10, with one being very cheap and 10 being very expensive, I would rate this solution an nine. Their pricing system is highly complex. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Enrique Peragallo - PeerSpot reviewer
General Manager at Andes Tecnología y Consultoría Ltda.
Real User
Top 10
Helpful in making calculations and monitoring variables, but there is a lack of technical people with experience
Pros and Cons
  • "A nonstructured database that can manage large amounts of nonstructured data."
  • "There is a lack of technical people to develop, implement and optimize equipment operation and web queries."

What is our primary use case?

Elastic Enterprise Search is the repository for time series and data from the onsite instrument that monitors variables in our mining infrastructure called tailing dams. We monitor the tailing dams' physical stability and take the information from the sales force and manual data introduced by the operators. The system captures the information in the Elastic Enterprise Searchtime series, and we make calculations and trigger events and alerts based on those calculations. We save them as well as the events and alert times.

What is most valuable?

Elastic Enterprise Search is a nonstructured database that can manage large amounts of nonstructured data. We also use a structured SQL database. I am unsure why our technical people selected Elastic Enterprise Search. The people that started the project selected open-source software and recommended the ETC component required in the system architecture. The Elastic Enterprise Search has been defined from the beginning of the project and fulfills the project's requirements. However, there is a lack of technical people to develop, implement and optimize equipment operation and web queries. This may be a problem with the provider, and they currently lack the resource to optimize the performance of the database.

What needs improvement?

Finding skilled people to work with Elastic Enterprise Search in the project team has been difficult. This may be because the development team has not considered it. It is important to improve the database performance because there is a large amount of data and the optimization of the queries and the system's performance are very important.

We also use three other databases, MinIO, PostgreSQL and PostgreSQL. We have a very skilled person on our team that knows how to use all these products. However, he's not responsible for optimization because it's the responsibility of the Indian provider that has to develop the application.

What do I think about the stability of the solution?

It is fairly stable.

What do I think about the scalability of the solution?

It is a scalable solution. 70 people are working with this solution in the project, 35 on the development team and 20 backend people. We are working on the development, but it's part of the service that the Indian company has to provide. There are about 50 people on their development team who deal with all the development, infrastructure implementation, architecture definition and implementation of the software stack. We are the counterpart of that company.

What's my experience with pricing, setup cost, and licensing?

Since it is open-source, we don't pay licensing fees. In the development and QA environment, we don't pay anything. We, however, have to pay for all the software, subscription, pre-protection and protection.

What other advice do I have?

I rate this solution a seven out of ten. Because it is open-source, there is no technical support provided by the vendor, so we are moving to enterprise subscriptions for each of these products. We are allowed free licenses and implement enterprise or commercial licenses and the production of protections.

An original criterion selects the software stack because they have to be good tools, but they all have to be open-source. Nobody considers it because the original team that started the project worked in an investigation organization and was closer to open-source software.

They are not clear regarding the support of their solution when they go into production. That's why we are updating the licenses to interpret license subscriptions and assume their support for each software component.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive VP Operation Aqua + South East Asia at a manufacturing company with 10,001+ employees
Real User
Top 20
Useful log searching, highly scalable, and reliable
Pros and Cons
  • "The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
  • "Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful."

What is our primary use case?

We are using Elastic Enterprise Search for monitoring and alerting. It will look for any kind of possible error that is on the infrastructure side and give notifications.

What is most valuable?

The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs.

What needs improvement?

Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful.

In the next release, they could improve on the scheduling and alert features.

For how long have I used the solution?

I have been using Elastic Enterprise Search for a couple of years.

What do I think about the stability of the solution?

Elastic Enterprise Search is stable.

What do I think about the scalability of the solution?

Everything is managed by Amazon AWS, making Elastic Enterprise Search highly scalable.

We have approximately eight engineers using this solution in my company.

How are customer service and support?

I have not contacted support.

How was the initial setup?

The initial setup of Elastic Enterprise Search was straightforward.

What about the implementation team?

We did the implementation of Elastic Enterprise Search in-house with one person and it was up and running within a couple of days. There is detailed documentation that helped us.

There is fine-tuning needed, but that's never-ending because every time you add a new server, features, or tools inside you have to tune it a little bit better for the alerts.

What other advice do I have?

Elastic Enterprise Search is an open-source solution.

I rate Elastic Enterprise Search a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Anshuman Kishore - PeerSpot reviewer
Director Product Development at Mycom Osi
Real User
Top 5Leaderboard
Reliable and expandable with good technical support
Pros and Cons
  • "It is stable."
  • "They're making changes in their architecture too frequently."

What is our primary use case?

We are using the solution for our products. We are keeping some DBs where we are doing pattern searches. On the application side, we are keeping those in Elastic and a huge amount of data for our different product lines.

What is most valuable?

The way we access it is great.

The scalability that Elastic is providing is quite useful. 

We can do a lot of archiving. 

It is stable. 

The technical support is quite good. 

What needs improvement?

The cost is too high once you deploy the solution. 

They're making changes in their architecture too frequently. We'd like less frequent updates. 

For how long have I used the solution?

I've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash. It is reliable. 

What do I think about the scalability of the solution?

It's a scalable solution. We can expand it if needed. We have 50 to 60 users on the solution right now. We do not have plans to increase usage at this time. 

How are customer service and support?

We've dealt with technical support in the past and have had very positive experiences. We are satisfied with the level of support we get. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup has a moderate amount of difficulty. It's not simple and not overly complex. 

What was our ROI?

Since we are paying more for the license, we have not seen a very high ROI. 

What's my experience with pricing, setup cost, and licensing?

The developer and tester licenses are one thing that is not hurting us. However, the deployment license cost is very, very high for Elastic.

Which other solutions did I evaluate?

We did look at other options five or six years ago. We chose Elastic for multiple reasons in the end. 

What other advice do I have?

I would recommend the solution to others. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Operations Manager at Cairo 3A for Agricultural and Animal Production
Real User
Top 20
Useful user behavior analysis, reliable, but report templates could improve
Pros and Cons
  • "The most valuable feature of Elastic Enterprise Search is user behavior analysis."
  • "Elastic Enterprise Search could improve the report templates."

How has it helped my organization?

The solution satisfies our business needs.

What is most valuable?

The most valuable feature of Elastic Enterprise Search is user behavior analysis.

What needs improvement?

Elastic Enterprise Search could improve the report templates.

For how long have I used the solution?

I have been using Elastic Enterprise Search for a while.

What do I think about the stability of the solution?

Elastic Enterprise Search is stable.

What do I think about the scalability of the solution?

The scalability of Elastic Enterprise Search is good.

How are customer service and support?

I have not contacted the support from the vendor.

How was the initial setup?

Elastic Enterprise Search is of a moderate range of difficulty, it is not difficult and not easy.

What's my experience with pricing, setup cost, and licensing?

We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more.

I rate the price of Elastic Enterprise Search a three out of five.

What other advice do I have?

My advice to others is for them to make sure this solution satisfies their business needs because there are many solutions and providers, with a lot of options. There are solutions that have a lot of features that the business might not need and it is not good for the business to waste money on features not used. It was recommended by many peers not to seek many options in a solution that you are not going to use, and to concentrate on what is needed.

I rate Elastic Enterprise Search a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IBM MQ Specialist / Administrator at a financial services firm with 10,001+ employees
Real User
Top 5
Useful log visualizations and highly stable
Pros and Cons
  • "The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server."
  • "Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI."

What is our primary use case?

I am using Elastic Enterprise Search for the visualization of logs.

What is most valuable?

The most valuable feature of Elastic Enterprise Search is the Discovery option for the visualization of logs on a GPU instead of on the server.

What needs improvement?

Elastic Enterprise Search could improve its SSL integration easier. We should not need to go to the back-end servers to do configuration, we should be able to do it on the GUI. 

For how long have I used the solution?

I have been using Elastic Enterprise Search for two years.

What do I think about the stability of the solution?

Elastic Enterprise Search has been a stable solution for me for the whole time I have been using it.

What do I think about the scalability of the solution?

I am using Elastic Enterprise Search on-premise and it cannot scale. However, they do have a cloud option.

We have approximately 100 people using this solution in my organization. We use it on a daily basis.

Which solution did I use previously and why did I switch?

I have not used other similar solutions to Elastic Enterprise Search.

How was the initial setup?

The setup of Elastic Enterprise Search is not normally easy but I was running it on top of Docker which made it easy.

I rate the initial setup of Elastic Enterprise Search a three out of five.

What about the implementation team?

I have configured the solution myself and it has provided me with what I want. I do maintenance of the solution once every other week.

What's my experience with pricing, setup cost, and licensing?

The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive.

Which other solutions did I evaluate?

We chose Elastic Enterprise Search over other solutions because the interface was easy to use.

What other advice do I have?

I rate Elastic Enterprise Search a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oscar Narvaez - PeerSpot reviewer
COE Head at a tech services company with 1,001-5,000 employees
Real User
Top 5
Powerful with great integrations and good platform capacity
Pros and Cons
  • "Search is really powerful."
  • "We'd like more user-friendly integrations."

What is our primary use case?

All my use cases have been based more on observability for IT operations. We deal with it in terms of metrics, logs, transactions, traces, and so on. 

In terms of enterprise, most of the use cases are based on search capacity within the company to find documents and relevant information. That is the main use case.

What is most valuable?

The most relevant feature for me is the platform capacity. I consider the capacity high-performance with a distributed model that can support it, and recently we are growing. 

Search is really powerful. All the search engines and the rules that complement them allow the users to create different kinds of administration for the platform. YOu can create synonyms or rules to better understand or to better detect partial search criteria. It's like an AI that boosts searchability.  

The platform has a powerful tool to correlate and create rules that understand what people will be searching for. 

All the community support that we have available from different users in the open source community is great. Everyone shares and publishes all of these different use cases. That makes the platform and the platform understanding really powerful for anyone who wants to implement a different case.

It is easy to set up.

The solution scales well. 

They have great integrations on offer. 

What needs improvement?

Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user. It could help provide more understanding of what people are searching for. 

We'd like more user-friendly integrations. It should be easier for non-technical people to understand how to handle them. 

For how long have I used the solution?

I've used the solution for the last four years or so. 

What do I think about the stability of the solution?

It's stable. We have on-premise and on-cloud deployments. It's stable on both. I prefer the cloud as I avoid the time it takes to manage the platform. However, both cases are stable.

What do I think about the scalability of the solution?

It is a product that can scale well. It's not a problem. 

We have maybe 200 people on the product right now. 

How are customer service and support?

I have experience working with technical support. They are good at responding to incidents. I have not had too many incidents, however, sometimes for probably technical questions in terms of platform performance, search, cluster distribution, and so on, I might reach out. 

My point of view is that the technical support is awesome. They are very responsive and they have a really high understanding. The team has a lot of people with a lot of technical skills and technical knowledge.

How was the initial setup?

The initial setup is very straightforward. It's not difficult as well. 

What's my experience with pricing, setup cost, and licensing?

As I use the cloud, all of the costs for me are based on customer needs. There is a fascinating calculator published in Elastic. That there is not a specific starting cost. It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process. That said, you can start with a small budget, implement the use cases, and start growing slowly.

What other advice do I have?

I'd rate the solution nine out of ten. 

I'm a customer and end-user. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.