Group Head of IT at a maritime company with 501-1,000 employees
Real User
Good Protection with multiple features in one box, but there are visibility issues and the price could be reduced
Pros and Cons
  • "It has multiple features in one box, which helps to avoid needing a lot of equipment. This is something that makes them unique."
  • "We have some visibility issues with the reporting."

What is our primary use case?

We use this solution as our core Firewall.

How has it helped my organization?

As our core firewall, it provides us with good protection.

What is most valuable?

The functionality is good. It has good features and it works well for us.

It has multiple features in one box, which helps to avoid needing a lot of equipment. This is something that makes them unique.

What needs improvement?

We have some visibility issues with the reporting. As the reporting is not properly available, we have to use many tools to get a meaningful outcome of the reports.

There should be training available for the clients. Cisco, for example, provides training hours or credits at the time of purchase. People should get some kind of coaching on how to use this solution and various features rather than depending upon the support partners.

The reports are available separately, but they should be a part of the standard product.

Buyer's Guide
Fortinet FortiManager
May 2024
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.

For how long have I used the solution?

With this company, I have been working with Fortinet FortiManager for a year and a half.

What do I think about the stability of the solution?

It has good stability. It's reliable as far as the production environment is concerned. It is working well.

What do I think about the scalability of the solution?

For us, it is fine as it is, because we don't have a large environment, and don't need such requirements.

It does provide the scalability for larger organizations with more sites. They may need to upgrade or maybe attach more devices.

How are customer service and support?

We have good access to the portal, and the information can be pulled from there. The department is also helpful.

Our experience with technical support has been good.

Which solution did I use previously and why did I switch?

Previously, we used another solution. We did a complete overhaul of our network architecture, which was the main reason we brought Fortinet FortiManager into our environment.

How was the initial setup?

With some help, the initial setup was fine.

What about the implementation team?

We had engaged the partner to implement this solution for us.

What's my experience with pricing, setup cost, and licensing?

Fortinet is a high-end product and the cost is high. They should consider reducing the price, especially for existing customers.

If you want to add something or if you want to resubscribe, there should be some advantage given to the existing customers. 

In my opinion, in general, the prices are high.

What other advice do I have?

Currently, it is fulfilling our requirements. We don't have any immediate plans to change, and we don't have any expansion possibility as such, because there is no expansion in our environment.

It is everyone's own choice what they want in their environment and what they want to prioritize.

Because I have some reservations, I would rate Fortinet FortiManager a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CISM at Exceed NetSec LLC
Real User
Top 5
Improves and increases the performance but performance issues should be improved
Pros and Cons
  • "We look at the traffic to segment the network and it improves and increases the performance. When we have a mobile connection and local laptops are on the same network. We have seen a big performance upgrade."
  • "Performance issues should be improved. We have problems when we have more mobile connections than local devices. Most of us have two to three devices."

What is our primary use case?

Our primary use case is to analyze the internal traffic to see what's happening in the network. We can analyze the logs and push policies. In case something happens, after rebooting it, we can push the configuration back into the appliance. 

What is most valuable?

The most valuable feature is analyzing the traffic. When we call ISP and we do an upgrade, the performance is down and we can look into it and see where we're lacking and analyze the data and decide how to go about it - if it is from the firewall or the connection. 

We look at the traffic to segment the network and it improves and increases the performance. When we have a mobile connection and local laptops are on the same network. We have seen a big performance upgrade.  

What needs improvement?

Performance issues should be improved. We have problems when we have more mobile connections than local devices. Most of us have two to three devices. 

Finetuning and performance tuning need improvement.

For how long have I used the solution?

I have been working with FortiManager for around fifteen years. 

What do I think about the stability of the solution?

The stability is very good. Throughout my career, my failure rates have been low. Some models have bugs on the flash drive. But it's usually from carelessness from the client's side. It's very stable.

What do I think about the scalability of the solution?

If you go above your box, you have to update it. It's not so scalable. But most firewalls are like this. Throughput makes a difference. We have to upgrade boxes every three to four years. 

How are customer service and technical support?

Their support is good. They respond well. Their response time is good and they can usually resolve the problem. 

How was the initial setup?

The initial setup is not very complex. I've been in this field for a long so I don't find it very complex. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It's not very expensive, it is reasonably priced. 

What other advice do I have?

I would rate it a seven out of ten. 

In the next release, I would like to see more performance-tuning. If they could work on that, that would be great. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Fortinet FortiManager
May 2024
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,649 professionals have used our research since 2012.
Suraj  Reddy - PeerSpot reviewer
Senior Associate Manager at a tech services company with 501-1,000 employees
Reseller
Top 10
Highly stable solution with excellent central management
Pros and Cons
  • "FortiManager's most valuable feature is central management."
  • "In the next release, FortiManager should include more protection features."

What is our primary use case?

I primarily use FortiManager for network automation and central management.

What is most valuable?

FortiManager's most valuable feature is central management.

What needs improvement?

In the next release, FortiManager should include more protection features.

For how long have I used the solution?

I've been working with FortiManager for about a year.

What do I think about the stability of the solution?

FortiManager's stability is excellent - I would rate it ten out of ten.

What do I think about the scalability of the solution?

FortiManager is easy to scale up and down.

How are customer service and support?

Fortinet's technical support is hands-on and provides a good service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

FortiManager is a bit expensive - I would rate its pricing three out of ten.

What other advice do I have?

FortiManager is most suitable for the enterprise level. I would recommend FortiManager and give it a rating of ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Janderson Mira - PeerSpot reviewer
Diretor Técnico at TND Brasil
Reseller
Top 5
Provides centralized management and makes it easy to configure all firewalls with the same configuration
Pros and Cons
  • "The capability of centralized management is valuable. We can configure all firewall boxes with the same configuration."
  • "The compatibility with legacy products should be better. It would also be nice if the software could manage other devices from Fortinet and third parties."

What is our primary use case?

It is used for the standardized configuration of all the firewalls that we have installed for our customers.

What is most valuable?

The capability of centralized management is valuable. We can configure all firewall boxes with the same configuration.

What needs improvement?

The compatibility with legacy products should be better. It would also be nice if the software could manage other devices from Fortinet and third parties.

For how long have I used the solution?

We have been using it for a short period. It has been almost six months. We are a reseller, and currently, we have six to eight technicians who are using it.

What other advice do I have?

It is fine for us. I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Istvan Kalmar - PeerSpot reviewer
Head of the IT Security Division at a tech services company with 11-50 employees
Real User
Top 10
Provides good and detailed log management
Pros and Cons
  • "Provides good and detailed log management."
  • "Wizards could be improved in pushing policies."

What is our primary use case?

Our use case is for management and back up configuration. I work in the IT security division. 

What is most valuable?

This is a good product if you're looking for a central management solution. FortiManager provides good log management and more details than other solutions for logs.

What needs improvement?

I'd like to see the improvement of wizards when it comes to pushing policies and copying, VPNs, etc. Sometimes Fortinet changes its subscriptions. A few years ago Fortinet Firewall had capabilities for use in the cloud environment; they then changed the subscription and it was no longer part of the subscription, forcing the customer to buy an additional license. The technical support needs to improve. They moved their call center to India and although I have a special PIN code for the support team, they hang up after a minute or so and I need to redial. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is stable but it does require regular upgrades. 

What do I think about the scalability of the solution?

We can scale but it requires the purchase of additional licenses.

How was the initial setup?

We deploy this solution for our clients. It's a pretty straightforward process for us. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, especially when compared to Cisco or Palo Alto. It also has a free version for smaller organizations. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at DNS a.s.
Reseller
You can see if workstations or services are affected by an attack with a simple click
Pros and Cons
  • "For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack. You can really easily quarantine it, check the solution, and fix it."
  • "Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct."

What is our primary use case?

FortiManager is a virtual appliance, you can have it in a cloud, buy your own license, or pay for the solution as a service. It's very helpful because you can manage many products from other customers, just from the cloud, which is where you administrate domains for all the customers you might have. You only have one point of deployment of the new FortiGates, for example, FortiSwitches, FortiAPs with a single click that you do not need to deploy the configuration on a unit itself. So it means, for example, you can just send the new boxes to new offices and from the cloud FortiManager, you just let some technical guy send it to the internet. It gets the serial number of the FortiManager. It can be paired and the configuration can be directly downloaded. You don't even need to touch the box physically. So that's an amazing feature. 

What is most valuable?

For the whole security fabric from Fortinet, with a simple click you can see if some workstations or services are affected by an attack. You can really easily quarantine it, check the solution, and fix it. It's very good from a security perspective. 

What needs improvement?

Fortinet is releasing quite a lot of new versions and I would say that most of the versions are not well tested before they're pushed out. Even the new versions sometimes are a bit buggy before it's all correct.

For how long have I used the solution?

I have been using FortiManager for six to seven years. 

What do I think about the stability of the solution?

We don't have any issues with stability. 

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

Our support was often sent to a foreign country and they didn't speak good English. But the second level of support was all perfect.

Which solution did I use previously and why did I switch?

Checkpoint has a kind of manager that is similar. I think Palo Alto and Cisco have something similar as well.

How was the initial setup?

The initial setup was straightforward and so simple. You don't need to know the functionality that much and it guides you on how to deploy it correctly. It's quite simple to set up as a solution.

The deployment takes a few days. 

What other advice do I have?

I would rate it a nine out of ten. 

It does not make much sense if you only have one FortiGate. If you have multiple devices and you can share some kind of templates or configuration template for security rules then this is a product you should use.

In the next release, there should be a little bit better of a deployment for applications that should also be relevant for mobile phones.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor.
PeerSpot user
Owner at EASI Network
Real User
Integrates easily with other Fortinet products and is very stable
Pros and Cons
  • "A fully integrated solution."
  • "Can be difficult to configure."

What is our primary use case?

We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants. 

What needs improvement?

The product could be improved by making it a little easier to configure. Sometimes it's a  bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.

I would like the configuration to be easier. If that is solved then the product is perfect. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

I have no experience with scalability. 

How are customer service and technical support?

The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect. 

Which solution did I use previously and why did I switch?

We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet. 

How was the initial setup?

I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy. 

What's my experience with pricing, setup cost, and licensing?

I think the pricing is reasonable, it's cheaper than Cisco. 

What other advice do I have?

It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.

I would rate this product an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
PeerSpot user
Security Manager at Alternative Solutions
Real User
Top 5
Enables our clients to monitor multiple firewalls in one place
Pros and Cons
  • "The product is a combination of management and monitoring from the same interface."
  • "The areas that need improvement are implemenation and support. In terms of implementation, it mainly needs clear documentation."

How has it helped my organization?

One site we worked on had something like 10 firewalls in different branches, and the security admin there needed to monitor the firewalls from a centralized place, so we deployed FortiManager and configured it so he could monitor things from one place. 

At another site, we use it in backup mode for automatic backup.

What is most valuable?

The product is a combination of management and monitoring from the same interface.

What needs improvement?

The areas that need improvement are implementation and support. In terms of implementation, it mainly needs clear documentation. There are many features that are not mentioned in the documentation.

For how long have I used the solution?

We've been using FortiManager for almost one year. On some sites we use the latest version, and for other sites we use version 6.4.

We have done implementations of a number of Fortinet products such as Email and FortiWeb firewalls. We have implemented the portfolio of Fortinet products.

How are customer service and technical support?

For FortiManager, technical support is good, but it's not excellent. It's not perfect because there are times when it takes longer for them to reply to cases. And, as I mentioned, sometimes we can't find a feature in the documentation.

How was the initial setup?

It's easy to install and it takes about two days.

What other advice do I have?

I recommend FortiManager if you have more than FortiGate firewalls or more Fortinet products.

In terms of users of the solution, our clients are between medium and enterprise in scope.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/consultant.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.