Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Real User
Top 5Leaderboard
Effective threat protection, light on resources, and priced fair
Pros and Cons
  • "When comparing Kaspersky Endpoint Security to any other solution, Our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources."

    What is our primary use case?

    The normal use case was for viruses protection. The viruses were getting transferred through the internet and external storage drives to the end-users. However, I am seeing more often customers are going one step further and using a sandboxing environment for protection against ransomware.

    What is most valuable?

    When comparing Kaspersky Endpoint Security to any other solution, our customers like mostly the reliability, and the ability to defend against viruses, worms, and attacks. It is easy to use and very light on the end-user machine's resources.

    For how long have I used the solution?

    I have been using this solution for approximately 13 years.

    How are customer service and support?

    Kaspersky has two kinds of support. Our customers have a layer of support. First, they receive support from providers like us and if we are not able to solve their problem, we involve the distributors' technical support. The customer always has the option to open a ticket directly with Kaspersky, bypassing us. If they do not purchase the support from Kaspersky, then it takes a lot of time to solve a very minor issue from the technical support and development. There is a long queue waiting for support. However, if they purchase the support from Kaspersky, then the support is responsive and helpful.

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    Which solution did I use previously and why did I switch?

    I have used Trend Micro.

    What's my experience with pricing, setup cost, and licensing?

    This solution is priced lower than some of its competitors. 

    Kaspersky has introduced new products and upgraded versions of Endpoint Security. It is a bit complicated these days, especially their licensing. They are promoting customers to purchase the EDR, Endpoint Detection and Response, rather than going for the Endpoint Security only. The EDR requirement for deployment is a little higher, especially for mid-size or small-size companies. The server they require for the EDR or sandboxing is pretty heavy and costly. If they can reduce the price, then it would have been a good cloud solution.

    The support from Kaspersky is purchased separately.

    Which other solutions did I evaluate?

    I have evaluated Carbon Black and SentinelOne.

    What other advice do I have?

    They should have a minimum number of solutions available. They used to have only three or four, feature-wise, but now they have probably seven or eight. There are too many options for the client, they get it confused. All the features used to be in one solution, but now they have them all separated. For example, they used to have a DLP, scanning, and patch management in the Endpoint Security, but now they do not. They separated them into other solutions. It would be better for marketing, as well their customers too to combine the features.

    I advise my customers that they should compare Kaspersky with other solutions, especially one which is already quickly gaining market ground, especially in this region, in our country, which is Trend Micro. Trend Micro is also very good. They are a comparable competitor against Kaspersky. Being on the neutral side, I give them both options to use, and then they can decide by themselves. However, Trend Micro is actually more expensive than Kaspersky.

    I rate Kaspersky Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Director Of Technology at a consultancy with 11-50 employees
    Real User
    Top 20
    Easy to configure and used for endpoint protection and detection response
    Pros and Cons
    • "Kaspersky Endpoint Security for Business detects malware and is easy to configure."
    • "The solution's management console can be better and more granular than it is now."

    What is our primary use case?

    Initially, we used the solution for endpoint protection, but now we also use it for detection response.

    What is most valuable?

    I like the fact that the solution is automated to a large extent, and it works on its own with minimal intervention. Kaspersky Endpoint Security for Business detects malware and is easy to configure.

    What needs improvement?

    The solution's management console can be better and more granular than it is now. The solution could add a sandbox in which we could simulate files. The technical support team’s response time could be improved.

    For how long have I used the solution?

    I have been using Kaspersky Endpoint Security for Business for 12 years.

    What do I think about the stability of the solution?

    I rate the solution an eight out of ten for stability.

    What do I think about the scalability of the solution?

    I rate the solution an eight out of ten for scalability.

    How are customer service and support?

    The solution's technical support used to be slow, and they forced you to get paid support. With free support, you typically get a response in a day or two for your queries.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I have previously used McAfee and Norton. McAfee used to be quite heavy on the system, and quite a lot of malware used to fall through it back then.

    How was the initial setup?

    On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

    What about the implementation team?

    For a 2,500-user environment, it took a week to deploy the solution. Our IT team worked on the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    Kaspersky Endpoint Security for Business is an expensive solution.

    On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

    What other advice do I have?

    The solution is centrally managed. We deploy the network agent with Windows tools and then deploy the endpoint security through the network agent. The solution has effectively improved our endpoint security posture, and we've not had any ransomware issues. The solution has a negative impact on the performance of our endpoints.

    We can do some investigation with the EDR component. I would recommend the solution to other users.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Rahasia Rommel - PeerSpot reviewer
    Country Human Resource Manager at PT. Grobest Indomakmur
    Real User
    Stable, easy to setup and offers good security
    Pros and Cons
    • "The product can scale if you need it to."
    • "We find that the solution uses up too much RAM and can slow down machines."

    What is our primary use case?

    I primarily use the solution for endpoint protection. It's for security purposes.

    What is most valuable?

    The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

    It's very good at detecting malware and blocking websites. It's great for local network monitoring.

    The solution is more selective when looking at suspicious items. 

    The initial setup was very straightforward. 

    We have found the solution to be very stable.

    The product can scale if you need it to.

    What needs improvement?

    We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

    The pricing could always be even more competitive.

    For how long have I used the solution?

    I've been using the product for about one year now. It hasn't been too long.

    What do I think about the stability of the solution?

    The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

    What do I think about the scalability of the solution?

    We have about 60 devices using the product in our office. 

    The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

    How are customer service and technical support?

    I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

    Which solution did I use previously and why did I switch?

    I previously used McAfee.

    How was the initial setup?

    The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

    What's my experience with pricing, setup cost, and licensing?

    The solution can be a bit expensive.

    What other advice do I have?

    We're a customer and an end-user of the product.

    I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

    I'd rate the solution at a nine out of ten.

    I'd recommend Kaspersky to other companies as it's very light and very compact.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ajay Kuamr - PeerSpot reviewer
    Network and Computer Systems Administrator at Bahwan
    Real User
    Top 10
    If offers more features than its competitors for less money
    Pros and Cons
    • "We're more familiar with Kaspersky's interface, and we find it more user-friendly. It also has more features than others, like with BitDefender and Mirco. The price is better, too."
    • "I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning."

    What is our primary use case?

    We're using Kaspersky for antivirus protection and endpoint protection.

    What is most valuable?

    We're more familiar with Kaspersky's interface, and we find it more user-friendly. It also has more features than others, like with BitDefender and Mirco. The price is better, too.

    What needs improvement?

    I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning. They need to take advantage of new technology to revamp their scanning. Kaspersky could add more interactive features to their interface because it has been the same for six years. 

    For how long have I used the solution?

    We've been using Endpoint Security for almost six years.

    What do I think about the stability of the solution?

    Kaspersky is stable.

    What do I think about the scalability of the solution?

    Kaspersky is scalable. 

    How are customer service and support?

    If we create a ticket today, they'll usually reply by the next morning. They have the option to get faster support, where they'll call within half an hour and collect information, but we didn't opt for that. 

    How was the initial setup?

    Setting up Endpoint Security is easy. 

    What's my experience with pricing, setup cost, and licensing?

    The price is reasonable. We evaluated some other vendors, but Kaspersky charges less and offers more.

    What other advice do I have?

    I rate Kaspersky Endpoint Security eight out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Fahrul Raji - PeerSpot reviewer
    System Administrator at PT. Intikom Berlian Mustika
    Real User
    Top 10
    An easy-to-install product that is available at a very low price
    Pros and Cons
    • "The product's initial setup phase was easy."
    • "The GUI of the product is too basic, making it an area where improvements are required."

    What is our primary use case?

    I use the solution in my company for endpoints and for anti-malware purposes. I use the solution for the endpoints in our infrastructure, so it allows me to block USBs or any other incoming connections from unknown sources.

    What is most valuable?

    The tool is easy to use for me, especially if it is the on-premises version. The product is easy to install. The best thing about the solution stems from the fact that it is available at a very low price with a lot of features that can be modified to meet the users' requirements. The policies of the product are easy to use.

    What needs improvement?

    The product is hard to use on a cloud server. From an improvement perspective, the use of the product on a cloud server should be made better. The GUI of the product is too basic, making it an area where improvements are required.

    For how long have I used the solution?

    I have been using Kaspersky Endpoint Security for Business for five to six years. I don't remember the version of the solution. My company has a partnership with Kaspersky.

    What do I think about the stability of the solution?

    The major problem I have with the product stems from the fact that it needs more RAM space. My company has to make more RAM space.

    What do I think about the scalability of the solution?

    Around 2,000 people in my company use the product.

    How are customer service and support?

    I am very happy with the solution's technical support team.

    How was the initial setup?

    The product's initial setup phase was easy.

    Users must install MySQL first, after which they can install Kaspersky Endpoint Security for Business, after which they can use a package installer from another client that automatically connects the tool on the server, making it an easy process.

    The solution is deployed on an on-premises model.

    The solution can be deployed in an hour or two.

    What's my experience with pricing, setup cost, and licensing?

    The product is available at a low price.

    What other advice do I have?

    The integration of the tool with our company's existing IT infrastructure is good and helpful.

    In my company, we have choices. If I want to use a cloud-based tool for endpoint security, we use Sophos. If I want an on-premises endpoint security product, I prefer Kaspersky.

    If you want cheap endpoint security, especially on an on-premises server, I highly recommend Kaspersky since it is easy to use, install, and available at a low price.

    I rate the overall tool a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    PeerSpot user
    Senior Manager at Tradebulls Securities (P) Limited
    Real User
    A cost-effective solution that needs to improve support
    Pros and Cons
    • "Kaspersky Endpoint Security for Business is a cost-effective solution."
    • "The product offers support only through mail and not on the phone."

    What is most valuable?

    Kaspersky Endpoint Security for Business is a cost-effective solution. 

    What needs improvement?

    The product offers support only through mail and not on the phone. 

    For how long have I used the solution?

    I have been working with the product for two years. 

    What do I think about the scalability of the solution?

    Kaspersky Endpoint Security for Business is stable. 

    How was the initial setup?

    The tool's deployment is easy. It took five years to deploy the product. 

    What other advice do I have?

    I rate the product a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    IT manager at CBCI
    Real User
    It provides high visibility into security risks and automatically addresses threats
    Pros and Cons
    • "Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action."
    • "I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear."

    What is our primary use case?

    Kaspersky Endpoint Security is used to protect from and respond to anything tentatively identified as a virus and ransomware.

    How has it helped my organization?

    Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action.

    What needs improvement?

    I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear. 

    For how long have I used the solution?

    I've been using Endpoint Security for about two years.

    What do I think about the stability of the solution?

    Kaspersky is generally stable, but I run into problems when I schedule one hour of EDR on my network. The different machines on my network slowed down, so I reduced the scheduled EDR to one or two hours per day. After that, my PC was very fast.

    What do I think about the scalability of the solution?

    I believe Kaspersky Endpoint Security is scalable. We currently have 600 users. We could possibly increase our usage if the number of users increases.

    How are customer service and support?

    Kaspersky's support is good. We haven't had any problems. When I had difficulties installing Kaspersky, support texted sent us a fix.

    How was the initial setup?

    Setting up Kaspersky was difficult. It took about three weeks to deploy because I have 600 PCs. I had a hard time installing the old version of Kaspersky on a PC. And there was a delay in connecting Kaspersky to the new server. We have a team of 10 IT people responsible for managing the solution.

    What about the implementation team?

    We had help from a reseller. The reseller helped a lot because my PC environment was old, so it was challenging to implement.

    What's my experience with pricing, setup cost, and licensing?

    The cost of a Kaspersky enterprise license comes out to about $18,000 annually.

    What other advice do I have?

    I rate Kaspersky Endpoint Security eight out of 10. My advice to new Kaspersky users is to have a good PC and a solid network infrastructure. Also, when you have any issues, it's essential to resolve them quickly. I recommend Endpoint Security because it has been good to me. It automatically responds to viruses or ransomware activities, so I don't have to do anything. My biggest lesson from using Kaspersky is realizing the importance of antivirus software on our network.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CTO at Mechkar
    Real User
    Reliable, straightforward to set up and has high detection rates
    Pros and Cons
    • "The initial setup was extremely straightforward and very easy."
    • "The UI, user interface, could be improved."

    What is our primary use case?

    The solution is used for our enterprise. We primarily use the solution for security. We use it for detection purposes. 

    What is most valuable?

    The solution offers very high, effective, detection rates.

    The solution offers a very good performance overall. It's reliable. 

    The initial setup was extremely straightforward and very easy.

    The stability is good.

    What needs improvement?

    We would always like to see even more security features. It's something the solution should continue to improve upon.

    The UI, user interface, could be improved. They should update it.

    For how long have I used the solution?

    I've been using the solution for a while. It's been about three years at this point.

    What do I think about the stability of the solution?

    The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance has been excellent over the years. 

    What do I think about the scalability of the solution?

    We protect around 2,000 endpoints with this product.

    We do have plans to continue to use the solution. I cannot speak to if expansion is in the works. 

    How are customer service and technical support?

    I've never dealt with technical support directly. I can't comment on their level of service or responsiveness, having never dealt with them directly myself.

    How was the initial setup?

    The initial setup was not complex or difficult for us. It was very simple and very straightforward. A company shouldn't have any issues with the solution's setup.

    The deployment was quick. It only took us about three or so days.

    What about the implementation team?

    We handled the implementation ourselves. We did it in-house. We did not need an integrator or consultant to assist us.

    Which other solutions did I evaluate?

    In the past, we've looked at ESET Endpoint Security.

    What other advice do I have?

    We are a customer and an end-user. We don't have a business relationship with Kaspersky.

    We are using the latest version of the solution at this time. I cannot speak to the exact version number.

    I'd rate the solution at an eight out of ten. We've been mostly quite happy with the product and how it has performed for us.

    I'd recommend the solution to other users. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.