We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"NGAV and EDR features are outstanding."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"There is plenty of features that make the solution work very well."
"The product can scale if you need it to."
"We found the installation to be very straightforward and the deployment process to be very fast."
"It's flexible, and Kaspersky Endpoint Security's performance is good. Also, the pricing is fine."
"Using dashboards, it is very easy to manage."
"It offers very good security protection."
"It allows for a solid form of risk management as well as a measure of remote device management."
"Endpoint Security is efficient and easy to use. It doesn't slow the performance of your personal computer."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"One of the features is the ability to frequently get virus signature updates."
"The antivirus and antimalware features are good."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"It's a good proxy to control the user's access to the website."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"Easy to use solution."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"Making the portal mobile friendly would be helpful when I am out of office."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Cannot be used on mobile devices with a secure connection."
"There are some features built into Kaspersky that do not work at all, so we have to use other products instead."
"Currently, it doesn't have a cloud option. This is something that they should look into going forward."
"Data loss prevention (DLP) in email security."
"The application updates and drive encryption are lacking."
"It needs more computer resources. They should have more anti-spam features."
"Malware protection for Kaspersky should be revolutionized, where they no longer work with signatures, but with more advanced ways of detecting malware, such as Cylance or Traps from Palo Alto."
"I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky."
"Kaspersky Endpoint Security for Business could improve the flexibility of use."
"The whitelisting feature does not work as expected."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."
"The detection and response can always be improved."
"The technical support could improve because when you reach level one support there is a lot of delays."
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Kaspersky Endpoint Security for Business is ranked 11th in Endpoint Protection Platform (EPP) with 110 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Fortinet FortiClient, ESET Endpoint Protection Platform and Bitdefender GravityZone Enterprise Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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