Malwarebytes Reviews

The primary use case of the solution is something I'm using myself, on my own computer. It sits in the background, works very well and does what you expect it to do. I'm using the free version at the moment but I'm considering getting the premium version because it's a pretty good product. My working environment is Windows, but my own personal preference is Mac, a Mac OS which I own. I have the solution on 24/7. 

The most valuable feature is the scan feature. Being able to carry out a full scan on your system is a great feature, it gives you a certain level of confidence that everything's okay. 

If the company was going to do something, it would be great if they could open up the free version to an app blocker that would block malicious applications. I don't think they would do that because they need to make money but it's what I would suggest they do. There's no indication on the system as to when the software is doing a scan.

Additional features they could include would be notifications. The solution doesn't let you know that it's scanning the system, it's all done in the background and it might be helpful if a little icon popped up and said, I'm just running a scan for you.

I've been using Malwarebytes for two years. 

The stability has been great. I've had it for about 18 months and nothing has gone wrong yet.  

In terms of scalability, whether it would be something that I would extend to an entire office full of Macs, or a whole company that was running Macs, I'm not sure. I would imagine on the basis that it doesn't have a particularly big memory or CPU footprint, that it would be ideal for scalability. You would only install it on one machine at a time, not on a server. It would be on the user's system. 

I did the setup myself, it was very simple. I think it took maybe five minutes. 

I didn't specifically evaluate other options but I did go through a decision analysis process to figure out the best option for me. I listed what I wanted from the software and then rated all the alternatives against my requirements. It was a checklist and the solutions that didn't pass got kicked out. That's how I ended up with Malwarebytes. It was about functionality. 

The product is a client on my system at the moment. I think it gets a lot of its information, its virus signatures, things like that, from a cloud service. I can see that it takes a second to download new virus signatures and things. It's obviously getting its information from their website, so the real intelligence is based remotely.

I would very highly recommend this product and would rate it an eight out of 10. 

It is an endpoint antivirus.

We are using the most current version of the product.

Our company does security audits, so we are pretty secure.

We don't have to spend any time remediating bad things happening: Not viruses nor ransomware.

We are not spending time fixing anything, so worker productivity is enhanced.

We haven't had any problems with threats. The product is good at keeping threats out.

I would like to see it protect itself a little better from other people's updates.

Every once in a while, the product gets clobbered. It's not just one thing. So, it could be a Microsoft update or a Kaspersky update. It could be another update from some other application, then you just have to reload it. This doesn't happen that often. It happens around three or four times a year.

It's pretty stable, but every once in a while, it gets clobbered by updates from other places. I don't think this should happen.

We are a small company, so it is scalable for us.

The technical support is good. 

I really haven't received any good answers about what happens when the product gets disconnected. I have had to reinstall it, but I never received an answer to this issue. So, I went to their website and put in a question. However, the solution is working

I did not use a previous solution. I have been using this solution for quite awhile.

The initial setup was straightforward. I just downloaded it, then it did everything itself. Once it was on my desktop, it was working.

We did it ourselves.

Yearly, it is around $50 per client.

I am also using Kaspersky for endpoint antivirus protection.

This is a good solution.

I use Malwarebytes as a backup, an alternative antivirus if you like.

I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee. 

I kind of like what they've got. It's relatively easy to use. The console's pretty good. The reporting is pretty good as well. In fact, arguably the reporting is better than McAfee. 

The pricing could be improved.

In terms of general improvement, I can't think of any features that are lacking. It's a pretty solid solution.

If they want to compete with bigger players, they should consider adding items like threat detection and website warnings.

I've been using the solution for two years now. It hasn't been too long.

The stability of the solution is quite good. I've never had issues with it in that regard. It doesn't seem to have bugs or glitches. It doesn't crash or freeze.

The only bug I've even noticed works in my favor. The updates work. However, the side-benefit to updating is whenever I do an update they actually give me another 30 days of the full license for trial as there seems to be a bug in their solution. That means that it doesn't recognize when you've already had it. It says, "Oh you've got an update. Oh, you get 30 days free trial again." That's fine. That's a nice bonus.

The scalability of the solution is good. A company shouldn't have issues scaling it.

I also use McAfee as well. I use them both and scan using both of them to compare results. I find that Malwarebytes typically picks up things McAfee misses.

McAfee tends to hide the details for me and when it detects something and so quarantines it, McAfee just points you to the website, and usually the links they point you to are wrong and don't actually tell you what's going on. Malwarebytes at least says "this is what this is and we got rid of it for you". It's very specific 

The initial setup is very straightforward. It's not complex. You just install it and you are good to go.

There isn't too much maintenance needed on the solution.

I've never had to contact technical support in the past. I can't speak to their responsiveness or general knowledge.

I'm just a user and a customer. I don't have a professional relationship with the solution.

I'm using the latest version of the solution. I've lost the real-time scanning, so I use McAfee for that. I use Malwarebytes as a backup, an alternative antivirus. If I think my system's got something wrong with it, I'll scan it on McAfee, and then I'll scan it on Malwarebytes as well. There's a difference.

I commonly recommend Malwarebytes to people due to the fact that I find it quite reliable.

All things considered, I'd rate the solution eight out of ten. It's not like the big boys - the TrendMicros, Symantecs or CrowdStrikes. It doesn't necessarily compete well in those market areas.

We use this solution for the detection and elimination of malware.

Not sure it has improved, but malware is on the decline.

The most valuable feature is its ability to customize for different groups.

We experience a lot of false positives. I would be helpful to have more built-in exclusions.

I am using it to prevent ransomware and malware. I am also using EDR, which means if the data is attacked, I'll be able to recover my data, that is, roll back the data and go to the pre-attack state.

The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up.

They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. 

It should also provide better protection because we have a new version of the malware. 

I have been using Malwarebytes for two years. 

I don't have any problems so far. I maintain it myself. 

I don't really use it on a daily basis. Because it's a power version, so normally, after I install it on a laptop or desktop, I just check the reports once in a week or month. 

It is quite easy to scale because it's a power version. Currently, we have 25 users. 

I've made some contact with support. I didn't have much need for support.

My previous endpoint protection couldn't prevent ransomware. One of my users had a ransomware attack. After I installed Malwarebytes, until now, it is good. It provides more security than the previous one.

It has an easy setup. It was quite straightforward and user friendly.

I handled the deployment on my own. It took me one to two hours. 

It is expensive. 

I would recommend Malwarebytes because it's quite secure and able to prevent ransomware.  It has a good reputation.

I would rate Malwarebytes an eight out of ten.

One of our clients right now is using Malwarebytes for their endpoint security, and they were part of a security assessment we ran. This organization was hit by ransomware and therefore getting a solution specifically that addressed ransomware was of primary importance.

The solution was successfully deployed and so far has been able to stop all ransomware attacks, which has been extremely beneficial to the organization. The IT manager is also able to manage the solution easily. Our observation is that the company is getting the updates as it should be and it's functioning successfully.

The solution has a good management interface. 

The fact that we are able to successfully deploy it on all the endpoints and the client has not had any recurrence of a ransomware event has been very good. It means that it's doing what it's supposed to do.

Overall, I haven't found any ways the solution lacks in features or usability.

I've been using the solution for two years.

Our impression is that the solution has a good reputation for stability and is a good choice. Sophos is our number one partner, however, we find that working with Malwarebytes is also fine. We would have no objections to somebody making the choice to use it.

The solution scales up just fine, especially for mid-tier organizations.

I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.

The initial setup was not too complicated. It deployed easily. I don't think there were any difficulties around implementation. The client actually did it before we were involved with them, so it must not have been too difficult.

The organization wasn't large, so the deployment only took about two to three days. It wasn't too lengthy. It went pretty quickly.

In terms of maintenance, one person can handle the job easily.

In terms of licensing, the solution is certainly comparable to other choices. I would say they're comparable to Sophos or Symantec among others. They'd be very close to each other price-wise. I don't think they're cheaper; I believe they're at a similar price point.

I'm not really totally familiar with all of their licensing choices, so I'm not sure if there are costs over and above the standard licensing fees.

We've never resold Malwarebytes. We've just worked with customers that had already begun using it.

This is one of the best solutions for ransomware.

It deploys as one would expect, and it manages as one would hope. 

It's perfectly fine for small to mid-tier organizations and I would say that it works as advertised.

I'd give them an eight out of ten. Sophos Intercept X is probably technologically more rigorous and it has some technical advantages for Sophos users in that that it can integrate with the firewalls and have incident response capabilities. However, Malwarebytes is perfectly fine on its own. 

We use it to protect the organization's cybersecurity posture.

It gets the job done, and they are consistently updating it monthly.

They should make it faster, less taxing on the processor.

It is the best solution out there currently.

I would rate the product as a nine out of ten.

We use it for instant response.

It prevents us from having to re-image computers if they are found to be harboring malware. We have also seen a measurable decrease in the mean time to detect and respond to threats, by a few hours. Finally, it has helped with staff productivity by about five percent.

It comprehensively finds and removes malicious software.

There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system.

It seems to be stable.

In my opinion, it's not very scalable, at least the way we use it at this point in time.

I have not contacted technical support.

The initial setup was straightforward. It was just an MSI installable. Double-click it and then it installs.

Trial it and see if it works in your enterprise and, if so, then acquire it.

Having said that, I don't think it has had much impact on our security maturity.

I would rate Malwarebytes at seven out of ten because it is effective but not always easy to deploy.