Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Real User
Top 5Leaderboard
Stable software with efficient API management features
Pros and Cons
  • "MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices."
  • "They should provide training and development programs to enable the skills and capabilities of users."

What is our primary use case?

We use the product to integrate and orchestrate data and manage APIs across multiple services.

What is most valuable?

MuleSoft Anypoint API Manager has the most valuable data components and can integrate APIs across multiple microservices.

What needs improvement?

The product’s price could be better. They should provide training and development programs to enable the skills and capabilities of users. It would help them build a robust ecosystem similar to Salesforce.

For how long have I used the solution?

We have been using MuleSoft Anypoint API Manager for six months.

Buyer's Guide
MuleSoft Anypoint API Manager
May 2024
Learn what your peers think about MuleSoft Anypoint API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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What do I think about the stability of the solution?

It is a stable software.

What do I think about the scalability of the solution?

The product is scalable. It is suitable for enterprise companies with legacy infrastructure and multiple technologies.

How are customer service and support?

The technical support services are good. However, the quality of support depends on the scale of the team. The junior staff find it difficult to handle the queries. At the same time, it is easy to communicate with senior executives.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

MuleSoft Anypoint API Manager has some advantages over other products. It is a brand and has proximity to Salesforce and AWS cloud.

How was the initial setup?

The initial setup process is complex for entry-level resources. They need to learn the server-side component of integration. A full-stack developer finds the process easier.

What's my experience with pricing, setup cost, and licensing?

The product is highly priced compared to other advanced software. It is affordable only for tier-one customers.

What other advice do I have?

I advise customers to build a strong technical and integration design team. MuleSoft Anypoint API Manager is a strong product and provides services beyond API management. It is ideal for large companies. It could offer packages for small businesses as well.

I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
General Manager at HCL Technologies
Real User
Helpful technical support and responsive community, but the performance could be improved
Pros and Cons
  • "Its best feature is that its plugins are somewhat unique in the market. We have budgets, Prime membership, and pre-plugins available in the marketplace that we can use immediately."
  • "Their studio performance is very slow, it requires a lot of memory, and should be improved."

What is our primary use case?

I am offering consulting services to help clients build the API. I am not involved in the deployment or anything behind the API.

We are using the Anypoint component for the integration layer which is not specific to the API management.

What is most valuable?

Its best feature is that its plugins are somewhat unique in the market. We have budgets, prime membership, and pre-plugins available in the marketplace that we can use immediately.

What needs improvement?

I believe there is an issue with MuleSoft, specifically the studio, it is very slow.

The performance could be faster. Their studio performance is very slow, and it requires a lot of memory which should be improved. 

It is not as compatible as other options available.

You would like to improve studio performance in the next release.

For how long have I used the solution?

I have been working with Mulesoft Anypoint API Manager for three years.

What do I think about the stability of the solution?

Mulesoft Anypoint API Manager is very stable.

What do I think about the scalability of the solution?

Mulesoft Anypoint API Manager is a scalable product.

We have 300 users in our company, and we use approximately 10,000,000 hits per day.

We will definitely increase our usage. It should be standard as a requirement model. It's not specific. We have a capability team, and the capability team gives us access to that information. We have a plan, but we cannot provide specific data numbers because of time constraints.

How are customer service and support?

The technical support is very good. One of the best things about MuleSoft is its community. They provide support if you raise an issue in the MuleSoft community they will respond. Anyone who is available will respond and resolve your query as soon as possible.

How was the initial setup?

I was not involved in the installation.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis.

What other advice do I have?

Definitely, I will recommend Mulesoft Anypoint API Manager over IBM App Connect.

I would rate Mulesoft Anypoint API Manager a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MuleSoft Anypoint API Manager
May 2024
Learn what your peers think about MuleSoft Anypoint API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
786,957 professionals have used our research since 2012.
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
Real User
Good stability with responsive technical support and lots of connectors for backend applications
Pros and Cons
  • "The solution has been very stable."
  • "Their analytics needs a lot of improvement. It's really lacking right now."

What is our primary use case?

We use it for integration with backend applications. We use it to connect to applications like SAP databases, or Infomatica Collibra or MongoDB, and some other backend applications.

What is most valuable?

One good thing about MuleSoft, is that they have a lot of connectors to those backend applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.

The initial setup is very straightforward.

The solution has been very stable.

Technical support has been great.

What needs improvement?

If you want to see the full-fledged functionality of their analytics engine, you have to pay separately for that. It's not the case with, for example, Apigee. That is out of the box. For MuleSoft, then you need to specifically pay an additional licensing fee be able to get the benefits of the analytics.

It would be ideal if they had full-fledged features out of the box versus having to pay for them separately. 

For how long have I used the solution?

I have five years of experience using this product.

What do I think about the stability of the solution?

The product offers a very stable platform. We've had a couple of issues, however, it's a stable platform overall. Due to the API, there may be some buggy codes. We have not had any major issues, and, if we do, the technical support is very responsive to our queries.  

How are customer service and technical support?

Technical support has been excellent. Whenever we've had to contend with a bug, they have been very helpful at assisting us. We're very satisfied with their level of service. They are extremely responsive and very knowledgeable.

How was the initial setup?

The initial setup is very straightforward. It's much more straightforward, that, for example, Apigee, which is more difficult to execute.

What was our ROI?

The product added a lot of value to the organization. Usually, all integrations are point to point. For example, if Informatica needs the information from SAP or SAP from PeopleSoft,  they have point to point connection. Due to the fact that we are able to handle connectivity using MuleSoft, it's actually reusable for applications. Therefore, once we connect to SAP, we don't need to deal with that connectivity again. Any other application that needs to connect to SAP reuses the same API that we have developed on this platform. They don't really need to develop a new set of API.

What's my experience with pricing, setup cost, and licensing?

The solution makes users pay integration fees.

You need to pay extra to get proper analytics. It's a separate fee.

What other advice do I have?

MuleSoft has both ESB as well as the API management platform. 

We are implementors.

We are one major version behind. We are not using the latest version of the solution.

We deploy on-prem and we also have deployment on our own AWS OSSIE code infrastructure.

It might be cheaper for someone to implement MuleSoft on-prem rather than on the cloud. With the on-prem version, we can deploy as many applications as we want on the on-prem version, provided the infrastructure is able to support it. However, for cloud-based deployments, they end up charging more.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Architect at AX
Real User
Makes life easier and centralizes monitoring
Pros and Cons
  • "If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%."
  • "I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others."

What is our primary use case?

Our first primary use case for this solution are APIs based in MuleSoft. It's natural to use the MuleSoft API manager for MuleSoft APIs. We also use this solution's API manager to manage non-MuleSoft APIs in environments based on the MuleSoft platform. It functions as a kind of API gateway for us.

What is most valuable?

The feature I found most valuable is the ability to add a central place for managing your policies for APIs. This makes our life easier and enables central monitoring.

What needs improvement?

I would like to see MuleSoft expand the range of APIs you can manage with it beyond HTTP, GIPC, and others.

For how long have I used the solution?

I have been using MuleSoft Anypoint API Manager for about six months.

What do I think about the stability of the solution?

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the least stable, and 10 being the most stable.

What do I think about the scalability of the solution?

My impression is that this product is quite scalable. I would rate its scalability an eight, on a scale from one to 10, with one being the worst and 10 being the best.

How are customer service and support?

I have not had any contact with their technical support team.

How was the initial setup?

The initial setup was relatively easy. I would rate it a 10, on a scale from one to 10, with one being the hardest and 10 being the easiest. The deployment process was done with an in-house team of three people.

What was our ROI?

We have seen a return on investment but not from the product itself, but rather from the platform. If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. My opinion is that it's a bit expensive but they do offer a lot.

What other advice do I have?

The advice I would give to anybody looking to try this product is: if you have a lab, test out all the MuleSoft features to make sure that they will bring what you need into your environment. I would say that with any product. It's always good to have a list of requirements and make sure that the product does what you want.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Automation Engineer at Shell
Real User
Stable and easy to set up with great connectors
Pros and Cons
  • "Anypoint API Manager's most valuable feature is its connectors."
  • "In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet."

What is our primary use case?

This solution was primarily used for data retrieval.

What is most valuable?

Anypoint API Manager's most valuable feature is its connectors.

What needs improvement?

In the next release, Mulesoft should make it easier for people who don't have the native connectors to build their own rather than using the APA from the power platform or outlet.

What do I think about the stability of the solution?

The stability is pretty good, I haven't seen any issues with it.

What do I think about the scalability of the solution?

I didn't see any issues while using the APIs and connectors, which means it's scalable.

How was the initial setup?

The initial setup was pretty straightforward because we purchased support from Mulesoft, so their engineers took care of it. However, using it within the user-integrated cloud was a bit tricky.

What other advice do I have?

I would give Anypoint API Manager a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sreekar Nethagani - PeerSpot reviewer
Co-Founder at Attaika
Real User
Top 5
Offers ease in maintaining, flexible and effective for integrating with various systems
Pros and Cons
  • "The ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward."
  • "I'd suggest more control over MQ restarts and greater transparency in traffic management."

What is our primary use case?

I am an enterprise architect.  I work with Anypoint API Manager and MQ as part of my role in MuleSoft projects.

Typically, the customers use it to capture events from Salesforce in the auto industry, sending these events to their backend systems. They mainly process events from Salesforce.

What is most valuable?

The ease of maintaining Anypoint MQ and applying policies on APIs is particularly valuable.

So, the ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward.

What needs improvement?

Overall, it's quite efficient. However, I'd suggest more control over MQ restarts and greater transparency in traffic management.

For how long have I used the solution?

I have been using this solution for five years. I am working with the MuleSoft 4.0 stack.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It's mostly stable. However, sometimes, visibility is less in terms of monitoring messages. We lack the capability to restart queues on our own, which is why I rated it nine. Otherwise, it's reliable for regular use.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. It's scalable, so if we need more licenses or queues, we can easily get them.

I've worked on at least ten different projects using this. We have multiple customers using this solution. Our customers are small, medium, or enterprise businesses.

How are customer service and support?

Customer service and support are always great. Whenever we face issues, especially with Anypoint MQ's lack of transparency, we reach out to them. They respond quickly, identifying the issue, and we can set up a call or troubleshoot over email if needed.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite straightforward and user-friendly. It's mostly deployed on the cloud.

Deployment is quick since it's a SaaS model. We primarily focus on configuration.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a six out of ten. It's not very expensive, reasonably priced. There are no additional costs. 

What other advice do I have?

I would definitely recommend it. It's a fantastic product. Overall, I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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PeerSpot user
Sr. Manager at Visionet Systems Inc.
Real User
Top 20
A stable and scalable solution with good support
Pros and Cons
  • "The tool has a private area. It also has a cloud deployment option."
  • "The solution's price is high."

What is most valuable?

The tool has a private area. It also has a cloud deployment option. 

What needs improvement?

The solution's price is high. 

For how long have I used the solution?

I am using the tool for more than six years. 

What do I think about the stability of the solution?

The solution is very stable. I would rate its stability an eight out of ten. 

What do I think about the scalability of the solution?

The tool is scalable. I would rate its scalability a nine-point five out of ten. 

How are customer service and support?

The product's support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup is easy and quick. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a seven-point five out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. AWS is cheaper than MuleSoft. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Tech Lead Integrations - Engineering at Ailos
Real User
Top 20
Easy to use and set up; has an analytics feature and good integration
Pros and Cons
  • "MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration."
  • "An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it."

What is our primary use case?

I use MuleSoft Anypoint API Manager to manage and work on APIs for my company.

What is most valuable?

MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration.

I also find MuleSoft Anypoint API Manager beneficial because it gives me a lot of information about who's consuming my APIs. It also has an analytics feature.

As a solution, it's easy to use. I also like that you can manage APIs easily on it.

What needs improvement?

An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it.

I also want to see more features added to MuleSoft Anypoint API Manager. One example is deploying an API without manual intervention to make processes faster.

For how long have I used the solution?

I've been working with MuleSoft Anypoint API Manager for five years.

What do I think about the stability of the solution?

I found the stability of MuleSoft Anypoint API Manager good, so the solution is a ten out of ten in that area.

What do I think about the scalability of the solution?

Scalability is a problem in MuleSoft Anypoint API Manager mainly because of the cost to scale it. Scaling the solution is very expensive, so it's a real problem because my company needs to create a lot of architecture to solve the scalability issue, mainly because it has many APIs, which means more interfaces and channels. After all, one API is bound to a channel point of entry, and you have to separate each application or two or three applications to improve scalability, which is very difficult for my company.

Scalability-wise, I rate MuleSoft Anypoint API Manager as five out of ten.

How are customer service and support?

MuleSoft Anypoint API Manager provided excellent technical support, so it's a ten for me on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used a different solution before MuleSoft Anypoint API Manager but went with MuleSoft Anypoint API Manager for digital transformation.

How was the initial setup?

The initial setup for MuleSoft Anypoint API Manager was easy.

I'm giving it a ten out of ten in terms of setup.

My company has a lot of APIs, so for thirty applications, the total time it took to deploy MuleSoft Anypoint API Manager was two hours.

What about the implementation team?

Our in-house team deployed MuleSoft Anypoint API Manager for the company.

What's my experience with pricing, setup cost, and licensing?

I want MuleSoft Anypoint API Manager to be cheaper because when you scale up, it becomes very costly. Price-wise, I'd give it a seven out of ten.

What other advice do I have?

I work as a tech lead. My company is a MuleSoft Anypoint API Manager customer.

About ten people from different departments take care of the deployment and maintenance of MuleSoft Anypoint API Manager.

I'd tell others planning to implement MuleSoft Anypoint API Manager that scaling the solution can be costly. Hence, it's essential to factor in the costs. I'd also tell others that MuleSoft Anypoint API Manager is easy to use. Still, as a solution, it would benefit more from improved DevOps to make it even easier for users and result in more business for MuleSoft.

I'm rating the solution eight out of ten because it's easier to run and manage than others.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MuleSoft Anypoint API Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free MuleSoft Anypoint API Manager Report and get advice and tips from experienced pros sharing their opinions.