SS36 - PeerSpot reviewer
Software Architeture at Enformatik Yazılım Bilgi Teknolojileri Mühendislik Ltd.
Real User
Top 10
The solution provides high availability, but it should enable users to administer the database easily
Pros and Cons
  • "The product provides high availability."
  • "The product must provide an autonomous database."

What is our primary use case?

The solution is used for accessing and restoring data.

What is most valuable?

The product provides high availability. I can easily use the product because I have 20 to 25 years of database experience.

What needs improvement?

The product must provide an autonomous database. It should enable users to administer the database easily like other open-source databases. Oracle RAC must be improved.

For how long have I used the solution?

I am using the solution currently.

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What do I think about the stability of the solution?

The tool is stable. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. We need too many servers. Our customers use the product, and we support them. Our customers have about 100 users, including developers and managers. We are planning to increase the number of users.

Which solution did I use previously and why did I switch?

I used primitive tools before.

How was the initial setup?

We need four people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten.

What other advice do I have?

We are solution partners. Oracle Database is an enterprise solution with high availability. It's for professionals. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Oracle Applications Consultant at ASAM Conseil Inc
Real User
Top 20
The autonomous database simplifies patching making this a strong product
Pros and Cons
  • "The autonomous database simplifies everything."
  • "Once you start with Oracle you become locked into it."

What is our primary use case?

My primary use case is in a university environment.

What is most valuable?

It's the autonomous database that makes this a valuable product, it's a big feature that Oracle brings to the market. Autonomous patching means that the database more or less patches itself without the need to ask DBAs to apply and test patches. It simplifies the maintenance so this is a strong and autonomous database. They're constantly bringing new features that satisfy their clients. It's a great solution.  

What needs improvement?

The main issue is that people don't want to be locked into Oracle, and once all the data is in there, it's difficult to switch to Amazon AWS or something else. 

For how long have I used the solution?

I've used this solution for many years. 

What do I think about the stability of the solution?

The solution is stable, it's been around for a long time and there's not much for clients to complain about. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

They offer a lot of support these days, including a kind of Oracle cloud management service. You can also buy some database administrators from Oracle. You just have to tell them what you need and they can patch it automatically and monitor the database for you. 

How was the initial setup?

This solution is straightforward. It's good on the database side but I think SAP is taking over now. It's moving faster than Oracle. Even when it comes to the application side, people go to SAP and will sometimes move from Oracle to SAP. I've noticed that a lot in the last five years.

What's my experience with pricing, setup cost, and licensing?

Costs can add up when you use Oracle because they monitor everything and there's a fee for that.

What other advice do I have?

We're now moving to no-code, the BI application. When you buy Oracle Database, it comes as a free tool and you can build anything you want in-house with Apex. You can bring in some developers and develop the application in-house. The solution is PaaS, Platform as a Service, but you can connect with the database and build what you want. Even functional people who don't know how to code, how to do SQL, are able to just drag and drop, building their application to manage and solve anything.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Deputy General Manager at a computer software company with 10,001+ employees
Real User
Offers high availability and good third-party integrations, but is very expensive
Pros and Cons
  • "The solution is stable."
  • "Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be."

What is our primary use case?

The solution is primarily used for any persistent storage of data. It's a database and Oracle is very strong on the relational database side. It's great for NoSQL. Oracle Database is a strong relational database management system.

What is most valuable?

The solution integrates well with third-party products. 

The high availability that it provides is definitely one of a kind. It's active-active and high availability.

The solution is stable.

The scalability is good.

They have worked to make the initial setup a bit easier. 

What needs improvement?

They have improved a lot, however, recently it has been known that Oracle Database is very complex to manage. You need skilled people to manage it these days in the industry. The databases, which are very prevalent, are very developer-friendly, and most of the tasks are automated. You don't need to have a specialized DBA to look at the database stuff. That said, the ease of management for non-technical individuals could be better. 

Technical support quality has dropped recently. They aren't as helpful or responsive as they used to be. 

For how long have I used the solution?

I've been dealing with the solution for more than 15 years at this point. It's been a while. 

What do I think about the stability of the solution?

The solution is very stable. It has good high availability and is very reliable. there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. If a company needs to expand it, it can do so. It's not a problem. 

How are customer service and support?

Recently, I haven't had any experience with Oracle's tech support. However, I have heard it has gone down in quality. It's harder to get in touch with them. The support requests take a lot of time to resolve. On top of that, the kind of expertise or knowledge that someone would expect from the team is a little bit of concern now. They aren't as knowledgeable as they used to be.

How was the initial setup?

While the solution used to be quite complex and difficult, now they have improved it. It's easier. That said, I can say it is still on the complex side.

What's my experience with pricing, setup cost, and licensing?

Generally, when you buy Oracle Database, and if you're buying it for your own data center on the on-prem side, you have to go by the processor cores and the list price is around $47,500 for the enterprise edition per core.

It is a perpetual license; it is not something that you worry about on monthly basis. That said, they do have options now for the subscription-based model, however, there are more data points to be looked at. They have an offering called the data cloud and customer which is a subscription-based model. They can give you hardware plus some software licenses as well.

When it comes to Oracle and all the licensing policy that they have is very complex, the type of audits that they do is not really something that people welcome. 

What other advice do I have?

We are a customer and an end-user.

In terms of deployments, you have an option to host it purely on-prem and you can arrange it to have some workloads on the cloud as well, as a hybrid approach. It is as if you are posting your databases on a private cloud in your own data center that way.

Normally, if someone has to look at different database options available, they would prefer an open-source product. They would go with Oracle if the application they want to host is not supporting any other database but Oracle. If a company has to go with Oracle, it is best to look into the possibility of hosting it on some cloud rather than on-prem.

I'd rate the solution at a seven out of ten. As a solution, it is not bad. The technology is great. It provides you with the features that you need. It is just that the cost and then the type of lock-in contract that you get into is not very attractive. As a product, from features and functionality alone, I would rate it a nine out of ten. However, when it comes to cost and other things, I'd rate it lower as there are open-source database options that are very good. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Architect at a computer software company with 10,001+ employees
Real User
A stable solution which performs well and is suitable for enterprise applications
Pros and Cons
  • "The solution is stable and has good performance."
  • "The licensing could be cheaper and clearer."

What is our primary use case?

We use version 12c, but are planning to migrate to 19c. 

The solution is suitable for enterprise applications. We use it for trade systems and a betting system. We use it with applications that need a huge amount of data, such as SQL enterprise applications.

What needs improvement?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

For how long have I used the solution?

I have been using Oracle Database for many years, perhaps since 2001. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

I have not had direct contact with tech support, although my colleagues have. 

How was the initial setup?

I cannot comment on the initial installation, as it is handled by the Database Administrator, not I. He possesses the skill to install the solution and has never mentioned any issues with this. Perhaps my colleagues would be in a position to give a more comprehensive answer. 

What about the implementation team?

In respect of the deployment and maintenance, we have two administrators, developers, an architect and a tester who are in charge of four applications. 

What's my experience with pricing, setup cost, and licensing?

The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed. 

The license is yearly. 

Which other solutions did I evaluate?

Although I would recommend the solution for certain applications, as there are licensing issues, I would prefer to use PostgreSQL where possible. 

What other advice do I have?

There are many people making use of the solution in my organization, including developers, testers, end users and end application users. We may be talking about thousands. But when it comes to those with personal experience using the solution, we are talking about 40 or 50 people. 

We plan to continue using the solution, as there are certain applications of ours which must remain on Oracle Database. 

The solution is stable and has good performance. Licensing is the big issue we encounter. 

Were I to rate Oracle Database strictly on its technical capabilities, I would have to give it a rating of nine out ten. However, its licensing issues bring this rating down to seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a consultancy with 10,001+ employees
Real User
One of the best DBs for business-critical data and scaling for heavy requirements
Pros and Cons
  • "The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases."
  • "There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now."

What is our primary use case?

It is deployed on AWS Cloud, but it is an IaaS setup, not the PaaS one.

We are using or leveraging Oracle DB for storing the transaction related details. Along with that we are heavily relying on the CCQ and setup that Oracle provides. They were sending a notification for any changes or transactional log audit purposes that we are using.

What is most valuable?

The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases.

What needs improvement?

In terms of what could be improved vis-à-vis our use cases and requirements, there is nothing. Nonetheless, we are trying to move to other companies because of the licensing cost that we're incurring on a monthly basis. Other than that we are not seeing any performance issues or require additional add-ons based on our use cases.

For how long have I used the solution?

I have been using Oracle Database for around four years.

What do I think about the stability of the solution?

It requires patching that we need to do manually from our end. To use the patches released from the Oracle side requires maintenance.

We have a dedicated team of DBA's that took care of the maintenance and dispatching. There are times reserved for that purpose, and during that time whenever a business requirement is very low or there is less load on the DB, that is when we do it.

It is quite stable.

What do I think about the scalability of the solution?

The RAC One feature that I mentioned is one of the highlights of Oracle. We're using that for scalability and management. If we're increasing we can easily plug the nodes into the DB and we can distribute the load. It's not a problem.

Right now we are creating these transaction logs from different DBs that we have in place so it's not directly any application or anyone in these dealings. ETL jobs are defined and in place so that we can extract and dump the logs into the Oracle DB.

We have a team of administrators working on it.

How are customer service and technical support?

Our team used to do it without any kind of technical challenges. Anything which we are not able to solve from our end our DBA team used to reach out to them.

We have a separate team who is doing all the tickets and stuff.

How was the initial setup?

The initial setup is a bit complex because we need to define rules and permissions for each and every user's perspective. The initial setup took us a bit to put everything in place.

What about the implementation team?

We were getting help from the Oracle DBA support when we we set up Oracle. 

What's my experience with pricing, setup cost, and licensing?

Right now we are paying per license to Oracle and for whatever additional features we are leveraging. For that we need to pay extra on top of the license.

There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now.

What other advice do I have?

As I mentioned previously, as per our use cases, the features that Oracle is currently providing are more than enough. We haven't seen any new features that should be included because all the features that we need to support our business requirements are there.

Oracle is a great DB. If you very heavily rely on it for very business-critical data and certain scaling is required or heavy requirements from the technology perspective, I would say Oracle is one of the best DB's. But for that you need to pay a heavy amount for the licensing costs. Everything is included in the package, but apart from a few additional features we also need to pay extra.

On a scale of one to ten, I would give Oracle Database a 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Administrator / CyberSecurity Analist / SQL Server DBA at Glintt
Real User
A robust multi-model database management system
Pros and Cons
  • "I like that it's a robust product. It has very good features. One good feature is Oracle REX because, in SQL Server, we don't have that. SQL Server has something similar, but it's not the same stuff."
  • "It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity."

What is our primary use case?

We developed some products, and most of them run in Oracle because our company is an Oracle partner. In fact, we're using Oracle and SQL Server, and I have more experience with that (SQL Server). But the main core of the company is more related to Oracle.

How has it helped my organization?

More robust product

What is most valuable?

I like that it's a robust product. It has very good features. One good feature is Oracle RAC because, in SQL Server, we don't have that. SQL Server has something similar (SQL Server AlwaysOn), but it's not the same stuff.

What needs improvement?

It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity. It's because of the SQL Server. We have several distinct editions, and I know that if I get the Enterprise Edition, I will have all the products. But with Oracle, I can get the Enterprise Edition, but if I need some kind of encryption, I need to pay more. If I need some kind of replication, I need to pay more, and so on. Every time my team needs some of this stuff, we have to ask Oracle. So, what's the point of the license?

For how long have I used the solution?

I have been dealing with Oracle Database for more than 20 years.

What do I think about the stability of the solution?

I think it's a stable product, but we had to add some special patches in the past because of bugs in the product, especially on Oracle REX. 

How are customer service and technical support?

We always have support from Oracle.

How was the initial setup?

The initial setup is more complex than SQL Server. SQL Server is very easy to set up and log in. Oracle is a little more complicated.

What's my experience with pricing, setup cost, and licensing?

Oracle Database is expensive. We also need to buy additional products.

What other advice do I have?

I would recommend Oracle Database to potential users. But I would tell them that it depends on their main goal. It depends on how they want to use the database. They also have to consider the costs because Oracle is more expensive. 

On a scale from one to ten, I would give Oracle Database an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Kevin Honde - PeerSpot reviewer
Data Solution Architect at Econet Wireless Zimbabwe
Real User
Top 5Leaderboard
Great performance, very scalable, very stable, and easy backups
Pros and Cons
  • "I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible."
  • "It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers."

What is our primary use case?

We are using it for different applications. We are using it for our data warehousing, ERP, and EBS systems.

What is most valuable?

I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible.

What needs improvement?

It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers.

For how long have I used the solution?

I have been using this solution for more than 15 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. You can start with a small server, and you can scale it up by just increasing your licenses.

In terms of the number of users, for our data warehouse, there is only one application user. Other users interact with the database through the application. After you log onto the application, the application logs in to the database with a single user ID.

How are customer service and technical support?

Oracle technical support is a bit tricky. They want you to first use all the available resources, such as the online knowledge base and so on. After you have exhausted those, you can approach your technical person by logging in to the system.

Which solution did I use previously and why did I switch?

We have used other database systems, such as MySQL and Microsoft SQL Server.

How was the initial setup?

Its installation requires someone who actually knows the database setup, such as an Oracle DBA. For a production system, you would need an experienced person.

You first need to set up the environment such as servers, storage, etc. It might take you two days to set up the environment. The installation of the database might take you a day or two depending on the features that you want to add. If it is just a straightforward database, it would normally take a day. If you want to do partitioning and replication, it would take another two or three days.

What about the implementation team?

I handle the installations. Its deployment and maintenance are minimal. You need three people: one specialist in hardware, one specialist in operating systems, and one specialist in database software.

What's my experience with pricing, setup cost, and licensing?

You buy it initially, and then you pay for yearly support if you need support. If you don't need support, you can also use it without the support.

What other advice do I have?

I would recommend this solution. We plan to keep using this solution. 

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Architect at a computer software company with 10,001+ employees
Real User
Stable and scalable, recommended for formatted and structured data, and works well for a huge amount of data
Pros and Cons
  • "As compared to SQL Server, Oracle Database performs better when you have a huge amount of data. We didn't face any problems when we had a huge amount of data. There were also no issues with importing/exporting and migrating the data."
  • "We faced some difficulties in the network configuration area. All these things can be fixed with the support of Oracle's networking team. We didn't face any other major problems. Its deployment can be easier. It should be easier to configure for a developer. If a developer is planning a database and trying to configure it, it should be easy for him because many times, we cannot directly get help from DBAs."

What is our primary use case?

Over the past seven years, we have done many projects, and in many of those projects, we have used Oracle as a source. We are using an ETL tool from Informatica, and we have used Oracle as a source for our projects. For our configuration and repository databases, we normally use SQL Server. We are not using Oracle Database for that.

What is most valuable?

As compared to SQL Server, Oracle Database performs better when you have a huge amount of data. We didn't face any problems when we had a huge amount of data. There were also no issues with importing/exporting and migrating the data.

What needs improvement?

We faced some difficulties in the network configuration area. All these things can be fixed with the support of Oracle's networking team. We didn't face any other major problems.

Its deployment can be easier. It should be easier to configure for a developer. If a developer is planning a database and trying to configure it, it should be easy for him because many times, we cannot directly get help from DBAs.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Around 40 to 50 customers are using Oracle Database.

How are customer service and technical support?

Their technical support is fine.

How was the initial setup?

Until version 11g, I didn't face any problem. You can completely set it up in about two hours. I tried version 12c installation once, and it was slightly different than earlier versions. Oracle Database has worked well from version 8 to version 11. These versions have the same type of things, but I faced some difficulty with version 12c, but that could be because we are not used to it. I need to go through it properly. 

What other advice do I have?

I would recommend this solution to others if they are very particular about formatted and structured data.

I would rate Oracle Database a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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