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SAP Service Cloud Reviews

Vendor: SAP
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    What is SAP Service Cloud?UNIXBusinessApplication

    Create a unified service experience with SAP Service Cloud
    Bridge the gap between front-office engagements and back-office processes.

    Get the CRM Customer Engagement Centers Buyer's Guide and find out what your peers are saying about SAP Service Cloud, Salesforce Service Cloud, ServiceNow Customer Service Management and more!
    Buyer's Guide
    CRM Customer Engagement Centers
    April 2024
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    Helped 770,141 peers since 2012

    SAP Service Cloud market share

    As of April 2024, the market share of SAP Service Cloud in the CRM Customer Engagement Centers category stands at 2.2%, marking a decrease of 38.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    CRM Customer Engagement Centers

    Top industries

    By visitors reading reviews
    Educational Organization
    49%
    Computer Software Company
    10%
    Manufacturing Company
    7%
    Financial Services Firm
    7%
    Construction Company
    7%
    Energy/Utilities Company
    4%
    University
    3%
    Healthcare Company
    3%
    Comms Service Provider
    3%
    Media Company
    1%
    Outsourcing Company
    1%
    Real Estate/Law Firm
    1%
    Consumer Goods Company
    1%
    Transportation Company
    1%
    Hospitality Company
    1%

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    SAP Service Cloud customers

    INICOM, Dulux

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